Login
Start Free Trial Are you a business? Click Here

The ECU Pro Reviews

4.9 Rating 4,153 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 4,153 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
Great communication Attentive to my needs and concerns Thorough with their diagnosis and testing
Helpful Report
Posted 2 years ago
Top notch repair of faulty units. At first I had reservations, no longer. Repairs done faster and cheaper than a repair shop or stealership.
Helpful Report
Posted 2 years ago
The ECU Pro team demonstrated great professionalism. I adhered to the online instructions provided by them to remove the faulty module and dispatched it to them. They promptly repaired it on the same day they received it and returned it the following day. I would like to express my sincere gratitude to the ECU Pro team for their exceptional service and expertise. Thank you for your outstanding work.
Helpful Report
Posted 2 years ago
Prompt service. Solved my proble. Thank you!
Helpful Report
Posted 2 years ago
Always very helpful my go to spot highly recommend
Helpful Report
Posted 2 years ago
Súper great service they helped and showed me the video of proof and yes they were right my ecu tested good and fem also the problem was found on the ism as they had mentioned to me as a suggestion thanks for the good job
Helpful Report
Posted 2 years ago
They are responsive to my questions and knowledgeable of Mercedes ECU and EIS systems. Very good service and fast shipping.
Helpful Report
Posted 2 years ago
Fast and very good communication
Helpful Report
Posted 2 years ago
Quick and easy process for BMW FRM repair. Tech support answered my questions on the phone before sending the unit and they gave me e-mail updates throughout the process when my FRM arrived, and when it was repaired and shipped back. They provided me with directions for reinstalling and it was plug and play and back to normal.
Helpful Report
Posted 2 years ago
Best service and price to have my FRM repaired on my BMW. They got it back to me right away and their website is so helpful on instructions on how to remove it. I definitely will be recommending them and also using them again if I ever need anything done with my car.
Helpful Report
Posted 2 years ago
Quick turn around and is working ok
Helpful Report
Posted 2 years ago
Great service fixed my semi
Helpful Report
Posted 2 years ago
ECU Pro tested and then repaired my BMW FRM. Total turnaround back to me was five days, and it now works perfectly.
Helpful Report
Posted 2 years ago
First and foremost, the website is very easy to navigate. I still had to call because I had additional questions: to which they were answered. Both employees that I spoke to were very knowledgeable and took their time answering my questions. The time is as stated, and they worked within that timeline. Also, they communicate updates as they happen. I knew when my part arrived to them and when it was repaired (to include exactly what was wrong & what they did to fix it). You are fully informed about the progress. Let’s talk pricing: it is definitely priced just right. Buying a new part was not in the cards at this time, so “The ECU Pro” came through exactly when needed. I will definitely be recommending this to my friends who are mechanics struggling to get ECU’s for their customers vehicles
Helpful Report
Posted 2 years ago
ECU Pro is very professional and responsive, they have amazing capabilities and do amazing work. Would do business again.
Helpful Report
Posted 2 years ago
Quick service easy to communicate
Helpful Report
Posted 2 years ago
One of the best services out there and their affordable definitely referring them to all of my friends.
Helpful Report
Posted 2 years ago
Fast turn around , cpc was fixed and working properly! i will definitely be using the ecu pro in the future!
Helpful Report
Posted 2 years ago
It took a while to go through the process. They work to communicate through email. We got a test and ultimately a new ECU. We have our car back~ seems to be fixed. Thank you!!! Worth the wait!
Helpful Report
Posted 2 years ago
Worst experience ever. Charged for repair and services that were never done. sent back to me with no customer support or response of any type to emails still waiting on refund, now my key fobs don’t work with car and has it new dash lights on that I didn’t have before.. don’t waste your time or money on their services.
Helpful Report
Posted 2 years ago
The ECU Pro is rated 4.9 based on 4,153 reviews