The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.86

4.9 Rating 4,736 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 4,736 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 11th August 2026

Anonymous

Anonymous // 01/01/2019

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“They were very generous people & did good with my car parts I appreciate the help…”

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Posted 3 years ago

“I haven't installed the part but the video of the ecu working has me very excited about the outcome. I will absolutely use them again if I ever need to.”

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Posted 3 years ago

“Trusted and honest company”

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Posted 3 years ago

“Yes, be confident using ECUPro. I've used them with two different cars, and the second time was involved, with a custom flash update, which they sent a movie of the test car running, code free. The was a snafu originally, about my wants, but, they listened carefully, and we worked through the matter, to positive solution; THAT is important! Thanks, Janet, Dave, techs.”

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Posted 3 years ago

“Very happy with the service, very knowledgeable staff & technicians…. Thanks for your help”

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Posted 3 years ago

“Quick turnaround, the FRM is fixed and I have working windows again!”

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Posted 3 years ago

“The ECU Pro staff was very helpful answering questions and were knowledgeable.”

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Posted 3 years ago

“ECU Pro are top notch!! Every question I had, was answered in less than 24 hours. Their customer service is amazing!! I can’t say enough good things about this company!! Thank you for all the help you gave me!!”

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Posted 3 years ago

“The FRM repair didn't take long. It was fixed in one business day. The package arrived at the ECU pro on Friday afternoon, and they posted the return tracking number on Monday”

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Posted 3 years ago

“great job. guys made a clone of my dme. sent back by express delivery. feedback is fast. the engine started instantly. I recommend”

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Posted 3 years ago

“The Mini dealer was changing everything because they did not know what is wrong with my Mini Cooper. The BCM was checked out and found to be good. It was sent back the Mini dealer. I am waiting for it to be installed.”

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Posted 3 years ago

“Awesome customer service. Fast turn around”

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Posted 3 years ago

“Highly recommend this company, they fixed my Frm3 on my e90 355i after being quoted for $1,350 from dealership..”

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Posted 3 years ago

“very impressed with the prompt service, It was exactly what I was hoping for, the service at this company is excellent.”

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Posted 3 years ago

“i'm sure you are busy so i can't expect fast service but i liked the service. there was a discrepancy on the web site about the vehicle having a cas module, but after clearing that up everything went as well as expected. your receptionist was very profesional. shipping was slow but expected in this day and age. i haven't gotten the ecu back yet but i'm sure it will be fine. thank you, barry”

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Posted 3 years ago

“They Are The Pros… it’s In The Name My car is Working Properly Now.”

The ECU Pro 5 star review on 12th August 2023

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Posted 3 years ago

“Hello, right now I have a problem, my transmission doesn’t work after testing”

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Posted 3 years ago

“acceptable service but not to my expectations.since i can`t talk to tech or someone who knows the device in and out that`s a minor but important problem for me i send many questions with my device none of them were answered other than that we got the device repaired and sent the unit with a little better customer service they would have been superb but who knows maybe they are busy enough for not the care but bottom line is they fixed it and works now”

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Posted 3 years ago

“Great company, quick response time with all of my questions and concerns. They saved me money and time for not having to take it to the dealership.”

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Posted 3 years ago

“EXCELLENT service. Sent in my e90 FRM and got it back incredibly fast. Plugged in and worked perfectly. Surprised it was that easy, but it was. Great phone support!”

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Posted 3 years ago

The ECU Pro is rated 4.9 based on 4,736 reviews