The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.86

4.9 Rating 4,740 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 11th August 2026

Anonymous

Anonymous // 01/01/2019

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“Hello, right now I have a problem, my transmission doesn’t work after testing”

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Posted 3 years ago

“acceptable service but not to my expectations.since i can`t talk to tech or someone who knows the device in and out that`s a minor but important problem for me i send many questions with my device none of them were answered other than that we got the device repaired and sent the unit with a little better customer service they would have been superb but who knows maybe they are busy enough for not the care but bottom line is they fixed it and works now”

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Posted 3 years ago

“Great company, quick response time with all of my questions and concerns. They saved me money and time for not having to take it to the dealership.”

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Posted 3 years ago

“EXCELLENT service. Sent in my e90 FRM and got it back incredibly fast. Plugged in and worked perfectly. Surprised it was that easy, but it was. Great phone support!”

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Posted 3 years ago

“Great service and some quickly”

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Posted 3 years ago

“...............”

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Posted 3 years ago

“Everything is perfect. from the easy application to the payment part, it all when well. Now that I installed the ecu, the same problem is there and that is (no oil level indication)”

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Posted 3 years ago

“Very professional service and communication. EWS with the keys repaired. Plug and play as advertised and car is back on the road after seven months. Thanks.”

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Posted 3 years ago

“Awesome! Saved me from having to spend $900 on a new part shipped back in a day and a half and it worked perfectly! Thank you 😊”

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Posted 3 years ago

“Once I figured out what was wrong with my BMW, I ordered testing for the CAS module and had the problem found, fixed and parts returned within a couple days. Great service and communication!”

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Posted 3 years ago

“Fast turn around time and very quick and easy process.”

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Posted 3 years ago

“Insanely fast, basically took a day or two!”

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Posted 3 years ago

“Excellent customer service. They were able to test my parts quicker than expected. Clear communication on the fact that they received my parts, when they tested it, and when they were going to be sending it back - along with sending me a tracking number once sent. Within the communication aspect what I loved the most is that they sent me a video to show what the email explained. Highly recommend if you need to get your DME checked out.”

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Posted 3 years ago

“2012 Mini Cooper Countryman. DME was fried due to jumping the vehicle and wouldn’t crank. The ECU Pro replaced the DME in no time, car runs fine now. Great service!”

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Posted 3 years ago

“8-8-23 I contacted ECU Pro about their services. I followed the mail In process. My DME was not repairable and a replacement part was provided for me. My parts were returned to me and after installing them I cleared my codes and my 2012 BMW 328i started right up. Has been working fine since. Highly recommend this service.”

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Posted 3 years ago

“Had to send my frm back for a recheck, so waiting on the response to that issue before writing a review.”

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Posted 3 years ago

“They had to replace my FRM because I trashed it, I had to remove my CAS module, and send the key fobs but, my mini now works fine and I’m in process of putting it all back together. Thanks ECU Pro”

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Posted 3 years ago

“Nice work quick turn around.”

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Posted 3 years ago

“The service was great. They contacted me to let me know when they got my part, also to let me know the outcome and what needed to be done. Also was shipped back quickly”

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Posted 3 years ago

“The people at ECUPro were fantastic. They got back to us 24 hours after the BMW computer was received. We sent a second one....the correct one....and the work was completed in a day and returned promptly. They were courteous, knowledgeable and a pleasure to work with. Strongly recomended”

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Posted 3 years ago

The ECU Pro is rated 4.9 based on 4,740 reviews