The Essential Fly Reviews

Name: The Essential Fly
Address: Unit 7 Bondgate Industrial Estate, Selby, North Yorkshire
Rating: 4.82

4.8 Rating 2,364 Reviews

97 %

of reviewers recommend The Essential Fly

4.8

Based on 2,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01757333003

Email:

directors@theessentialfly.com

Location:

Unit 7 Bondgate Industrial Estate,
Selby
North Yorkshire
YO8 3LX

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The Essential Fly 5 star review on 16th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A little disappointing this time around. Admin problems aside, I found that I had to ring to establish the reason for the delay in my order. I was initially told about the admin issues, then that they were awaiting a stock delivery to complete my order [which had just arrived] and when my order did finally arrive the said item was not included and they apologised and said they would have to issue a refund.. Then I had to ring to chase up the refund and lastly it was a small order and it arrived in a large JIFFY envelope. I was charged the princely sum of £4.”

Helpful Report

Posted 6 years ago

We are very sorry to hear that you are disappointed. Unfortunately on this occasion we were impacted by a power outage which created a system error. Our entire street had the power turned off for many hours due to an emergency that day. This created delays and challenges for us which meant our usual service levels were not as we would like. Whilst we appreciate this is not what you want to hear, we did our best to catch up on all matters as quickly as we could. We hope this will not deter you from shopping with us again as we would very much like to demonstrate our normal service to you. If there is ever anything we can help you with, please do not hesitate to get in touch. With best wishes Team TEF

Posted 6 years ago

“Very friendly staff made us most welcome. Combined the visit to the shop with a visit to the abbey which rounded off an enjoyable day. I received an order through the online service very efficiently and promptly. Thank you”

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Posted 6 years ago

“friendly service and helpful advice, I will be using essential fly again and recommend it to others”

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Posted 6 years ago

“Great guy's to deal with will use again can not fault the service”

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Posted 6 years ago

“Quality flies, competitive prices and excellent service. What else do you need ?”

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Posted 6 years ago

“Everything is excellent from you, many thanks.”

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Posted 6 years ago

“Everything was great, as usual.”

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Posted 6 years ago

“very quick delivery of order and received exactly what i ordered .very pleased.”

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Posted 6 years ago

“Thank you very much for supplying me with flies which arrive promptly and in good condition. At the moment I am building up my stock of flies for the coming season, but last summer with my first order from Essential Fly, I went out and immediately caught three trout with them, so I was very pleased!”

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Posted 6 years ago

“A speedy service with excellent products.its my go to place for my fly fishing needs.”

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Posted 6 years ago

“Fast and efficient service, excellent quality at a reasonable price.”

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Posted 6 years ago

“Very good service I ordered coming up to Xmas so they sent e mail just confirming order also telling me that with the postage is always tricky at that time of year my order would be done as soon as possible”

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Posted 6 years ago

“Excellent service, prompt delivery and a wide range of quality products”

The Essential Fly 5 star review on 15th January 2020

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Posted 6 years ago

“Great service I will definitely use you again”

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Posted 6 years ago

“Call me the last of the big spenders if you like but my order was for 6 Griffiths gnats (#18). They arrived within a couple of days, I went to my favourite still water today (11th January) and caught a tiger trout and a rainbow off the surface. Boom!!”

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Posted 6 years ago

“I have dealt with this company for a year now and found them to be helpful and efficient”

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Posted 6 years ago

“Excellent service as always, no hesitation in recommending to fellow anglers, keep up the good work. From Barry Coman.”

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Posted 6 years ago

“Great shop for the fly fisher, went in for one thing came out with loads and even a brew. Great customer service and a massive variety of fly tying materials.”

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Posted 6 years ago

“Excellent service. Fast delivery .”

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Posted 6 years ago

“Thank you for selling excellent flies at good prices. I will be back for more in the future. Any chance of more seasonal sets of flies.”

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Posted 6 years ago

The Essential Fly is rated 4.8 based on 2,364 reviews