The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service! Would definitely recommend.”

Helpful Report

Posted 5 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. Please come back and shop with us again in the near future. We update our ranges every 6-8 weeks. Thanks, Graham.

Posted 5 years ago

“A very good range of goods and products to suit all ages. Glad to see organic products and the very, very best mint chocolate I have ever tasted ( I have tasted quite a few) worth buying in large amounts.”

Helpful Report

Posted 5 years ago

Thanks for the lovely review, we like to make sure we have a good range of products, including organic and vegan friendly items. We will have to give the mint chocolate a try, sounds delicious! We look forward to your next order. Thanks, Graham.

Posted 5 years ago

“Fast delivery. Excellent communication.”

Helpful Report

Posted 5 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. Please come back and shop with us again in the near future. We update our ranges every 6-8 weeks. Thanks, Graham.

Posted 5 years ago

“Very quick and efficient service. Products also very good with pleasant fragrance.”

Helpful Report

Posted 5 years ago

Thanks for the kind review, the Gardeners Hand Therapy range is lovely and works well too. Be sure to come back to us for more when you run out! Thanks, Graham.

Posted 5 years ago

“Very pleased with the service.”

Helpful Report

Posted 5 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. Please come back and shop with us again in the near future. We update our ranges every 6-8 weeks. Thanks, Graham.

Posted 5 years ago

“I was desperate to get my favourite soap and was very pleased with the good service and prompt delivery.”

Helpful Report

Posted 5 years ago

Thanks for the 5 star review, we really appreciate it. Inis is our best selling range and it's clear why...smells divine. We have lots of customers who come back for more. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 5 years ago

“Great product quality, delivered on time. Excellent.”

Helpful Report

Posted 5 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. Please come back and shop with us again in the near future. We update our ranges every 6-8 weeks. Thanks, Graham.

Posted 5 years ago

“Beautiful fragrance and quick delivery”

Helpful Report

Posted 5 years ago

Thanks for the lovely review, we really appreciate it. We have some lovely fragrances and lots of lavender to help relax and calm the mind - useful in these challenging times! Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 5 years ago

“Was pleased how easy 2 order online. Was pleased delivery was quick. Am happy with my scarf ring.”

Helpful Report

Posted 5 years ago

Thanks for the kind review, as a small company we really appreciate it. Glad you were happy with our service and your scarf ring. We dispatch orders next day so they reach customers as quickly as possible. Thanks, Graham.

Posted 5 years ago

“Love this company. Lovely gifts. So pretty and different.”

Helpful Report

Posted 5 years ago

Wow, a great review, thanks Patricia! We do have some lovely gift items available and we are always updating our ranges so there is something different whenever you come back to shop with us...hope you will be back soon!. Thanks, Graham.

Posted 5 years ago

“Nice products from The Garden Fragrance. Well packaged and timely delivery.”

Helpful Report

Posted 5 years ago

Thanks for the review Valerie, glad that you like our products and our service. Even in these challenging times we are managing to get orders out next day so you will receive them as soon as possible. Hope you come back to shop with us again in the near future. Thanks, Graham.

Posted 5 years ago

“Usual prompt service.Thanks”

Helpful Report

Posted 5 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. Please come back and shop with us again in the near future. We update our ranges every 6-8 weeks. Thanks, Graham.

Posted 5 years ago

“On time despite COVID problems. Carefully packaged.”

Helpful Report

Posted 5 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. Please come back and shop with us again in the near future. We update our ranges every 6-8 weeks. Thanks, Graham.

Posted 5 years ago

“Very pleased with both my orders. Cannot fault the speed of delivery and the quality of the goods. Just love my jigsaw and the hand sanitizer is excellent. So hard to get at the moment and very reasonably priced.”

Helpful Report

Posted 5 years ago

Thanks for the excellent review Jean, as a small company we really appreciate it. Jigsaws and hand sanitisers seem to be our best selling lines at the moment, everyone is enjoying a jigsaw in lockdown! We still have stock of the hand sanitiser so be sure to come back if you are getting low. Thanks, Graham.

Posted 5 years ago

“I have been a customer for som time and l am impressed with this company. The goods are always sent well packed and in good time. Recently l had a customer query which was answered and responded to speedily. Excellent service. Thanks”

Helpful Report

Posted 5 years ago

Thanks for the 5 star review, as a small company we really appreciate it. It's great to hear from our regular customers too as we like to ensure that you receive excellent service on all orders. We have recently added some new lines to our website so come back to have a browse soon. Thanks, Graham.

Posted 5 years ago

“Garden Fragrance is an ideal place to find gifts. The latest soaps I ordered were nicely packaged and smelt wonderful.”

Helpful Report

Posted 5 years ago

Thanks for the lovely review, we think it's great you come to buy gifts from us. Some of the soaps are really prettily packaged and smell lovely too. We update our product ranges every 6-8 weeks so there is always something new to find. We look forward to your next order. Thanks, Graham.

Posted 5 years ago

“Great service. Items arrived quickly. Very happy!”

Helpful Report

Posted 5 years ago

Thanks for the great review Claire, glad that you were pleased with our service during these challenging times. We add new ranges to our website every 6-8 weeks so be sure to come back to shop with us again soon, we have great gifts as well as lovely items to treat yourself. Thanks, Graham.

Posted 5 years ago

“First experience of this company, will definitely be back. Very good price and speedy delivery, faster than expected in lockdown. I’ll be checking out their other products.”

Helpful Report

Posted 5 years ago

Thanks for the great review Karen, glad that you were pleased with our service during these challenging times. We add new ranges to our website every 6-8 weeks so be sure to come back to shop with us again soon, we have great gifts as well as lovely items to treat yourself. Thanks, Graham.

Posted 5 years ago

“Have always been very pleased with anything I have had whether it has been gifts or toiletries.”

Helpful Report

Posted 5 years ago

Thanks for the great review, glad that you are pleased with your items and that you shop with us for gifts as well as items for yourself. We add new ranges to our website every 6-8 weeks so be sure to come back to shop with us again soon. Thanks, Graham.

Posted 5 years ago

“Fast and efficient service”

Helpful Report

Posted 5 years ago

Thanks for the review Paul, as a small company we really appreciate it. Hope you will be back to shop with us again very soon. Thanks, Graham.

Posted 5 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews