The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

Questions

Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely fragrance and packaging, a joy to receive and give.”

Helpful Report

Posted 8 years ago

Thanks for your review. Really glad to hear that you enjoy our fragrances, we agree they are lovely and make perfect gifts. Thanks, Lisa x

Posted 8 years ago

“Good quality products, quick service.”

Helpful Report

Posted 8 years ago

Thanks for your review. We are glad that you find our products of good quality and our service quick. This is what we like to hear! Thanks Lisa x

Posted 8 years ago

“Like the products.”

Helpful Report

Posted 8 years ago

Glad you liked the products that you purchased from us and hope you will use us again in the near future. We add new products to our ranges every 8 weeks so keep a look out! Thanks Lisa x

Posted 8 years ago

“great product at a great price. Thought the delivery charge was very reasonable. Thanks”

Helpful Report

Posted 8 years ago

Thanks for the review. Glad that you was happy with your items. We offer £1.99 delivery all year round, no matter how much you spend. I hope you will order from us again soon. Lisa x

Posted 8 years ago

“Easy to order and quick delivery.”

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Posted 8 years ago

Thanks for the review, this is what we like to hear! Hassle-free ordering and fast delivery. Lisa x

Posted 8 years ago

“Great price, fast service, very pleased overall.”

Helpful Report

Posted 8 years ago

Thanks for the feedback. We are glad that you were happy with your goods and our service. We try to ensure all orders are dispatched next day to offer customers a speedy service. Lisa x

Posted 8 years ago

“The product I purchased was very nice and tasty”

Helpful Report

Posted 8 years ago

Thanks for the review. Our Mr Stanley products are very popular as like you say they are very tasty! Lots of our customers are regular Mr Stanley buyers! Lisa x

Posted 8 years ago

“Ordered 4 of Woods of Windsor liquid soap which has a beautiful smell and lovey colour that goes very nice in my bathroom. Delivery was prompt and would definitely order from you again. Many Thanks..”

Helpful Report

Posted 8 years ago

Thanks for the lovely review. Glad to see that you were happy with your hand soap (we agree it smells lovely!) and our service. We always aim to get customer orders out next day so they are received as quickly as possible. We look forward to your next order. Thanks Lisa x

Posted 8 years ago

“Beautiful products Great Website Prompt delivery Friendly service”

Helpful Report

Posted 8 years ago

Thanks for the review. We are glad you were happy with our service and the goods you received. We add new items to the website every 8 weeks and our sale section is constantly updated so don't forget to check there too! Lisa x

Posted 8 years ago

“All as promised ...”

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Posted 8 years ago

Thanks Kate, glad you was happy with your purchase. Lisa x

Posted 8 years ago

“Good quality bike bell, fair price, excellent delivery.”

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Posted 8 years ago

Thanks Colin, Glad you were happy with your bike bell. They are great quality. Lisa x

Posted 8 years ago

“Easy to Order and Fast delivery”

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Posted 8 years ago

Thanks. Glad that you found the ordering process easy and our delivery fast...we always aim to provide excellent service. Lisa x

Posted 8 years ago

“Quality of product was excellent and delivery was very quick.”

Helpful Report

Posted 8 years ago

Thanks for the lovely review. We only sell items we know are good quality and always endeavour to get orders out from the warehouse the next day so the customer gets them as quickly as possible. Lisa x

Posted 8 years ago

“Fantastic fast return ☺”

Helpful Report

Posted 8 years ago

Thanks for the review. We are glad you are happy with our speedy turnaround of orders. Lisa x

Posted 8 years ago

“Good product, good price, good delivery. What else would I want?!”

Helpful Report

Posted 8 years ago

Exactly Eric! We aim to please. Hope you will order from us again soon. Thanks Lisa x

Posted 8 years ago

“The service is excellant re advising you of the progress of your order re when it has been sent, should be delivered etc.The product is very well wrapped so no danger of any spillage and the presentation reflects the quality of the products.”

Helpful Report

Posted 8 years ago

Thanks for a lovely review. We strive to offer customers excellent service in all areas of the order process and delivery. Please continue to order with us and recommend us to your friends! Thanks Lisa x

Posted 8 years ago

“Goods were promptly delivered and look to be of good standard”

Helpful Report

Posted 8 years ago

Thanks for the kind review. We like to get goods out to the customer the next day so they are received as quickly as possible. Lisa x

Posted 8 years ago

“This was my first time order from this company, and I was delighted with the ease of use of the web site, and the ordering process, and the delivery was super fast, the products themselves were excellent. Will order again.”

Helpful Report

Posted 8 years ago

Thanks for your kind feedback. We are glad that you found our ordering process easy. We always aim to get goods out from our warehouse the following day so they arrive as quickly as possible. We look forward to your next order...don't forget to check out the sale section too for some extra bargains! Thanks Lisa x

Posted 8 years ago

“Check out the sake section! Extremely quick delivery too.”

Helpful Report

Posted 8 years ago

Thanks for taking time to leave a review. We hope you will use us again soon. Thanks Lisa x

Posted 8 years ago

“I bought "After the Rain" perfume and candle for mum. We're both absolutely delighted with the products and will definitely use The Garden Fragrance Company again. Delivery was very quick too.”

Helpful Report

Posted 8 years ago

Thanks for your lovely review. We like the After the Rain range here too! We look forward to your next order. Thanks Lisa x

Posted 8 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews