The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb delivery service and looking forward to making the puzzle.”

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Posted 8 years ago

Thanks for the review. Glad you are happy with our service. We regularly update our jigsaw range so it's worth checking back when you are ready for another! Good luck with the puzzle. Lisa x

Posted 8 years ago

“Order delivered quickly and well packaged. I will have no hesitation in ordering from your company again.”

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Posted 8 years ago

Thanks for the lovely review. We are always pleased to receive positive feedback. We look forward to your next order. Lisa x

Posted 8 years ago

“Excellent!”

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Posted 8 years ago

Thanks for the review. Hope you will use us again in the future. Lisa x

Posted 8 years ago

“Quick efficient service.”

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Posted 8 years ago

Thanks for the review. We always aim to get orders dispatched from our warehouse the following day to ensure customers receive them as quickly as possible. Lisa x

Posted 8 years ago

“I am very pleased with the puzzles that I purched. Very helpful staff and Quick delivery”

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Posted 8 years ago

Thanks for the kind review. Glad to hear you were happy with your goods and our service. Hope you will use us again in the future. Lisa x

Posted 8 years ago

“The products where really great.”

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Posted 8 years ago

Thank you for your review. Lisa x

Posted 8 years ago

“This was my first order and I was very pleased with the goods. The packaging was good and postage reasonable.”

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Posted 8 years ago

Thanks for your review. Happy to know that you were pleased with your first order and hope that you will use us again in the future. Our postage is only £1.99 no matter how much you spend which we feel offers great value. Thanks Lisa x

Posted 8 years ago

“i ordered my favourite seaweed shampoo which makes your hair and scalp feel great, i also tried jones the bones body oil which is fantastic, it soothes the skin, is natural and smell fantastic. i also tried the honey bath oil and body wash from the humble range.all natural smells divine and left my skin feeling fantastic.”

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Posted 8 years ago

Thanks for the great review Pauline. Jones the Bones and Humble are two new ranges we have introduced and we have had some fantastic feedback from customers already. Hope you will continue to order with us in the future. Thanks Lisa x

Posted 8 years ago

“Quick delivery, and the perfume was gorgeous. Haven't tried the massage oil yet, but I'm sure will be good too.”

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Posted 8 years ago

Thanks for your review. Glad you are happy with your perfume, its a lovely fragrance. The muscle and joint oil has been a great seller so I'm sure you won't be disappointed. Thanks Lisa x

Posted 8 years ago

“My order came quickly and was cheaper than elsewhere so happy.”

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Posted 8 years ago

Thanks for your review. Glad you were happy with our service and prices. Hope you will order from us again in the future. Thanks Lisa x

Posted 8 years ago

“It's the citrus perfumes I love”

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Posted 8 years ago

Thanks for your review. We like the fruity fragrances too, they are really refreshing. Thanks Lisa x

Posted 8 years ago

“Lovely product,prompt and efficient service. Thank you.”

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Posted 8 years ago

Thanks for the review. We really like the new Emma Bridgewater ranges too. Hope you will order from us again in the future. Thanks Lisa x

Posted 8 years ago

“The perfume of lavender and geranium in the diffuser is really nice and I am extremely pleased with my purchase.”

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Posted 8 years ago

Thanks for the review Elizabeth. The diffusers really are lovely, and they last well too. Please use us again in the future. Thanks Lisa x

Posted 8 years ago

“Promptly delivered. Lovely product received.”

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Posted 8 years ago

Thank you for the review. Glad that you was happy with everything. Hope you will order from us again in the future. Thanks Lisa x

Posted 8 years ago

“I was very pleased with everything I bought, especially the personalised gifts. One of the items failed to arrive and I received excellent customer service about this. It was reordered for me and arrived safely.”

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Posted 8 years ago

Thanks for the lovely review Hazel. Glad you were happy with everything that you purchased and hope you will order from us again in the future. Pleased to hear the item we re-sent arrived safely too! Thanks Lisa x

Posted 8 years ago

“My purchase arrived very promptly and my wife loves this product. She was very happy to receive it.”

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Posted 8 years ago

Hi Robert, We are glad that you (and more importantly, your wife!) was happy with your purchase. Hope that you will continue to order from us in the future. Thanks Lisa x

Posted 8 years ago

“Fast delivery, very well packed, beautiful Notebook with sweet cat picture, lovely present for cat lovers. Excellent quality and it was extra packed in an cellophane bag, which hindered my cats to leave their paw prints all over! 🐱”

Helpful Report

Posted 8 years ago

Thanks for the kind review. We always aim to get orders dispatched the next working day so they arrive quickly and we ensure the packaging is suitable to get the goods to the customer in perfect condition, but without being excessive! Hope you will order from us again in the future. Lisa x

Posted 8 years ago

“always an excellent choice of unusual gifts”

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Posted 8 years ago

Thanks for taking time to write a review. We are glad you find a good choice of products on our site. We have some lovely gift ideas on there, including items that can be personalised. Thanks Lisa x

Posted 8 years ago

“By supplying everything I asked for. I particularly like the fast delivery of orders! You have a very good choice of products.”

Helpful Report

Posted 8 years ago

Thanks for the review. We are glad you feel that we offer a good range of products. We have some great gift ideas. We always aim to send out orders the next working day so customer's receive them as quickly as possible. Lisa x

Posted 8 years ago

“I have ordered quite a few items fro Garden Fragrance and have always been pleased with both the goods and the service. Goods are well packed and arrive very quickly.”

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Posted 8 years ago

Thanks for the review you have left us, it's always nice to hear our valued customer's feedback. We are pleased that you are happy with our service and that your goods arrive quickly. Thanks, Lisa x

Posted 8 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews