The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item could have been packaged better as there was a small amount of cosmetic damage to the packaging but it arrived quickly”

Helpful Report

Posted 8 years ago

Sorry to hear that some of the packaging was damaged, we do try to use enough packing to avoid this. I will pass this feedback back to our warehouse team. Thanks Lisa x

Posted 8 years ago

“Always such good service - the items arrive promptly and well packaged. Love the range on offer though am still not too sure about the grocery side although I did take advantage of it in a very small way this time - I don't exactly see food and toiletries as natural partners. However, the catalogue is a must-read at any time of year and especially so in the run-up to Christmas. Manx4”

Helpful Report

Posted 8 years ago

Thanks for the lovely review, we are glad that you are happy with our service. Our Mr Stanley confectionery items are some of our best selling lines, they make lovely gifts or a treat for yourself! Once you try them, you'll be hooked! Thanks Lisa x

Posted 8 years ago

“Travel towel bought as present. Good price and very reasonable delivery charge. Sent very quickly.”

Helpful Report

Posted 8 years ago

Thanks for the lovely feedback. Lisa x

Posted 8 years ago

“Very fast delivery and I am sure my wife will love the cat bags I purchased as part of her Christmas present.”

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Posted 8 years ago

Our catwalk range is very popular, I'm sure your wife will be very pleased! Lisa x

Posted 8 years ago

“Found just what I wanted on their site and jigsaw arrived on date it was due. Great service.”

Helpful Report

Posted 8 years ago

Hope you will order from us again soon! Thanks Lisa x

Posted 8 years ago

“Excellent service and arrived within a few days. Will definitely order from you again.”

Helpful Report

Posted 8 years ago

Thanks for the lovely review. Lisa x

Posted 8 years ago

“Came on time,very good presentation, and the perfume is a delight”

Helpful Report

Posted 8 years ago

Glad you like it! Hope you will use us again in the future. Thanks Lisa x

Posted 8 years ago

“Goods exactly as described.Prices reasonable,Well packaged,Quick speedy turn around.Would use again”

Helpful Report

Posted 8 years ago

Thanks very much for your review. Good to hear. Lisa x

Posted 8 years ago

“Items purchased of excellent quality and price. Parcel arrived very quickly and was was well packaged without waste. Would certainly recommend this company and will be using it again.”

Helpful Report

Posted 8 years ago

Thanks for such a lovely, positive review. We are glad that you were happy with our service. Thanks Lisa x

Posted 8 years ago

“Bought as a gift, quick delivery and smooth ordering process, would recommend”

Helpful Report

Posted 8 years ago

Thanks for the lovely review. Lisa x

Posted 8 years ago

“These soaps are a Christmas present for a very good friend. I've bought them before for her and she thinks they are great. I would 'nt use any other company to buy them-a lovely company and very quick delivery. No complaints - ever!!!”

Helpful Report

Posted 8 years ago

Thank you so much for your lovely review. It's nice to hear feedback from our customers. Please recommend us to your friends! Lisa x

Posted 8 years ago

“SANDALWOOD SOAP Beautifully boxed and smells great. A lovely present for my friend for Christmas. Many thanks”

Helpful Report

Posted 8 years ago

Thank you for your review. Lisa x

Posted 8 years ago

“SANDALWOOD SOAP Beautifully boxed and smells great. A lovely present for my friend for Christmas. Many thanks”

Helpful Report

Posted 8 years ago

“SANDALWOOD SOAP Beautifully boxed and smells great. A lovely present for my friend for Christmas. Many thanks”

Helpful Report

Posted 8 years ago

Glad you are happy with your order. Thanks Lisa x

Posted 8 years ago

“Parcel arrived promptly, well wrapped. All items fine and as expected.”

Helpful Report

Posted 8 years ago

Glad you are happy with your order and our service. Thanks Lisa x

Posted 8 years ago

“I bought the jigsaws as Christmas presents for other family members, so I cannot comment on the goods themselves. Looking at the pictures, they are all very attractive, and I'm sure the recipients will enjoy making them up. Delivery and service both very good. Would certainly recommend to others.”

Helpful Report

Posted 8 years ago

Thanks for a lovely review. Lisa x

Posted 8 years ago

“Very pleased with the product and service. Great company to purchase from. Very helpful. Would recommend them. Fast delivery.”

Helpful Report

Posted 8 years ago

Thanks for the lovely review, please recommend us to your friends and family! Thanks Lisa x

Posted 8 years ago

“Good product, well packaged delivered quickly”

Helpful Report

Posted 8 years ago

Thanks for the positive feedback. Thanks Lisa x

Posted 8 years ago

“The catalogue has such a wonderful wide variety of goods that make excellent Birthday and Christmas presents.”

Helpful Report

Posted 8 years ago

We are so glad that you like our catalogue. We like to offer a good range of gift items as well as things to pamper and treat yourself! Thanks Lisa x

Posted 8 years ago

“Great products at a great price,will be back for more.”

Helpful Report

Posted 8 years ago

We look forward to your next order! Thanks Lisa x

Posted 8 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews