The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

Questions

Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All items arrived promptly and appropriately packaged. Disappointed with the fragrance sachet - just hanging it up doesn't produce any fragrance unless your nose is two inches from it - it has to be constantly shaken to produce anything at all which isn't what I expected..”

Helpful Report

Posted 9 years ago

Thank you for the feedback on the fragrance sachet, we are sorry that you are not happy with it. If you would like to contact our customer services team on 0843 289 9534, they will be happy to help. Thanks Lisa x

Posted 9 years ago

“The service was faultless. However I was very disappointed with the Ted Baker note cards. There are 4 floral cards out of 12. 8 of the cards have birds on and silly comments like Tweet me and Bird is the word. The notecards were for a gift so didn't have time to return them and feel embarrassed to give them. Had I seen the range of designs I would not have ordered them. Thank you. Alison”

Helpful Report

Posted 9 years ago

Thank you for the feedback on the Ted Baker note cards. We take on board your comments and will look to add more images to our website. Thanks. Lisa x

Posted 9 years ago

“Very good and prompt service”

Helpful Report

Posted 9 years ago

Thank you! Lisa x

Posted 9 years ago

“really pleased and very quick delivery. many thanks.”

Helpful Report

Posted 9 years ago

Thank you, hope you will use us again in the future. Lisa x

Posted 9 years ago

“Treated my Mum to the Lily of the Valley dusting powder last year. When I asked what she'd like this year she requested the same again - you don't know how privileged you are! Well done! And thanks.”

Helpful Report

Posted 9 years ago

The dusting powders are very popular, glad your Mum enjoyed it. Thanks for a lovely review. Lisa x

Posted 9 years ago

“Quick service & product arrived in perfect condition and packed well within a few days of ordering”

Helpful Report

Posted 9 years ago

Thank you for the review, glad you are happy with our service. Thanks Lisa x

Posted 9 years ago

“The rose talc and powder puff I ordered, came in good time and I liked the talc very much.”

Helpful Report

Posted 9 years ago

Glad you were happy with your order. Please use us again in the future. Thanks Lisa x

Posted 9 years ago

“Very easy to order, good communication and fast delivery. Great service.”

Helpful Report

Posted 9 years ago

Thank you...good to hear! Lisa x

Posted 9 years ago

“Excellent and quick service. Goods received just utterly gorgeous and well worth the slightly higher cost of each item from a local supermarket cost. Beautifully presented as well. Thankyou and will be ordering again.”

Helpful Report

Posted 9 years ago

Thanks for the lovely review. We look forward to your next order. Lisa x

Posted 9 years ago

“Fantastic service, well packed and arrived very quickly and exactly as discribed in book.”

Helpful Report

Posted 9 years ago

Glad you are happy with our service. Thanks. Lisa x

Posted 9 years ago

“I am very pleased with the items I ordered, which arrived very quickly. I will use this company again.”

Helpful Report

Posted 9 years ago

Thanks for the lovely review. Lisa x

Posted 9 years ago

“The Romance soap smells absolutely divine and the Romance soap dish is so pretty - the Romance note block will come in handy as will the Romance tea towel. The products have been bought as a Christmas gift and I am sure the recipient will love them. Will certainly purchase from you in the future.”

Helpful Report

Posted 9 years ago

The Romance range is very pretty, I'm sure they will make lovely gifts. Look forward to your next order. Thanks Lisa x

Posted 9 years ago

“Have just received my parcel from the company. All items in good repair, delivery time ok. Very satisfied with products. Will certainly keep using this company.”

Helpful Report

Posted 9 years ago

Thanks for the positive feedback. We look forward to your next order. Thanks Lisa x

Posted 9 years ago

“Really lovely people to deal with and quick delivery. Thank you so much I will definitely buy from you again :)”

Helpful Report

Posted 9 years ago

Thanks for the lovely feedback! Glad you are happy with our service. Lisa x

Posted 9 years ago

“Regarding my recent purchase the item was well priced communication was excellent and delivery was first class. Hope to do business again”

Helpful Report

Posted 9 years ago

Thanks so much for the lovely review. Hope you will continue to order from us in the future. Thanks Lisa x

Posted 9 years ago

“Good, clear web site, order despatched quickly and arrived with all items correct. Not my first order with this company but always been delighted with service and goods.”

Helpful Report

Posted 9 years ago

Glad to hear! We hope you will continue to order with us. Thanks Lisa x

Posted 9 years ago

“I have ordered goods from you for a few years now, and I must say have never been disappointed with the quality of the merchandise. A big thank you for everything.”

Helpful Report

Posted 9 years ago

Thanks so much for the lovely review. We value your custom and hope you will continue to order from us in the future. Thanks Lisa x

Posted 9 years ago

“Easy to order,very quick delivery,pleasure to use your company, Jim leeds”

Helpful Report

Posted 9 years ago

Thanks Jim, good to hear positive feedback. Lisa x

Posted 9 years ago

“Good range of products, easy ordering and quick delivery. Love the perfumes.”

Helpful Report

Posted 9 years ago

We love the perfumes too! Thanks Lisa x

Posted 9 years ago

“Fast, efficient service. Product as it looks in the catalogue. Good price for a small gift but not too expensive to treat oneself.”

Helpful Report

Posted 9 years ago

Glad to hear you are happy with our service. It's always nice to treat yourself! Lisa x

Posted 9 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews