The Hatch Chile Store Reviews

4.7 Rating 12,972 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Delivery

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Customer Service

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About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

How quickly does The Hatch Chile Store resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 64% of reviewers feedback is The Hatch Chile Store resolves customer queries within an hour.

Helpful Report

(2 weeks ago)

96.50%

Industry Average

“ Love the Chile!!!! Great service - received in a couple of days perfectly frozen. ”

- Suzan Hodes

“ Wow! First time purchase. Incredible customer service! The frozen items arrived rock solid as promised. The chili sauces were delivered when promised. The green chile stew is amazing! Can’t wait to try the rellanos and tamales. ”

- John Goree

“ In our first-ever delivery of salsa from this vendor, one jar (of two shipped together) was found to be unsealed. I notified the store and within 2 days they responded with a message notifying me that they would replace the item. A few days later, I unexpectedly received replacement of BOTH items in that shipment. The salsa is excellent and the customer service couldn't be better. ”

- Jim Waskiewicz

The Hatch Chile Store Reviews

About The Hatch Chile Store:

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Customer Service - Good