The Hatch Chile Store Reviews

4.7 Rating 14,173 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 14,173 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Delivery

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Customer Service

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About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-267-2067

Email:

support@hatch-green-chile.com

How quickly does The Hatch Chile Store resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 37% of reviewers feedback is The Hatch Chile Store resolves customer queries within an hour.

Helpful Report

(3 weeks ago)

96.24%

Industry Average

“ The food is delicious. My only issue was receiving responses from customer service. My chimichanga's were shipped separately and I was not notified. I notified customer service three times before getting a response. ”

- Dana Stewart

“ This is the second time I have ordered from The Hatch Chile Store….the chilis are fabulous but above all the customer service is fantastic….there is ongoing communication in regard to your shipment and promptly respond to any questions. I will continue to use Hatch Chili Store when I need a shipment of their wonderful chilis to Illinois! ”

- Karen Bannon

“ The chilis are amazing, the customer service is top notch and the shipping is so hassel free ”

- Ethan Damitz

The Hatch Chile Store Reviews

About The Hatch Chile Store:

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Customer Service - Good