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The Hatch Chile Store Reviews

4.7 Rating 12,936 Reviews
92 %
of reviewers recommend The Hatch Chile Store
Company Reviews Product Reviews
13,521
 Questions Insights Metrics Info
4.7
Based on 12,936 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

Popular Questions:

Delivery

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Customer Service

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About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

How quickly does The Hatch Chile Store resolve customer queries?
Helpful Report
(3 weeks ago)
Greater than 52% of reviewers feedback is The Hatch Chile Store resolves customer queries within an hour.
Helpful Report
(3 weeks ago)
A

Customer Service - Good

96.48%
Industry Average
“ While they have products that are very good I do not care for their customer service. ”
- Christine Wright
“ I received my two ristras today from The Hatch Chile Store in NM. They arrived in perfect condition and were beautiful! They were packed carefully for the trip and it's exciting to have a piece of NM here in my home. Excellent service from order to delivery. ”
- Elizabeth Schmid
“ I recently bought an order of chili Rellenos. The package arrived damaged and the product was at room temperature. I called the company and they corrected the issue. I was pleased with the customer service. I have since made two additional purchases for my family and friends. I highly recommend this chili. As a former resident of New Mexico it’s the best chili that you can buy, bar none. Thank you Hatch! ”
- patrick stevens
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