The Pip Stop Reviews

Name: The Pip Stop
Address: The Pip StopInside Full Circle Brew Co.Hoults Yard167 Walker Road, Newcastle Upon Tyne
Rating: 4.89

4.9 Rating 1,722 Reviews

98 %

of reviewers recommend The Pip Stop

4.9

Based on 1,722 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0191 4814115

Email:

ben@thepipstop.co.uk

Location:

The Pip StopInside Full Circle Brew Co.Hoults Yard167 Walker Road
Newcastle Upon Tyne
NE6 2BS

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The Pip Stop 5 star review on 20th October 2020

Matt Ballantyne

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wine and price ok , but the carrier let's them down”

Helpful Report

Posted 3 years ago

“Only delivered half the order as they made a mistake when packing. Had to contact them and ask for the other part of the order. They did send the missing bottles overnight courier. which was good, but shouldn't happen in the first place.”

Helpful Report

Posted 3 years ago

“As an ex marketing manager of a major market research company I learnt a lot from asking each of my clients of their experiences. 80% of the complaints led to improvements so there is much to be learned. Well, PIp stop gave good service let down by the couriers. I've seen this at another brewery last year and gave them my comments about not using poor delivery services. They now have ceased to exist! So Pip stop, get a better courier.”

Helpful Report

Posted 3 years ago

“Very efficient. Kept me up to speed with emails. But unfortunately forgot to add my personalised message. Recipient didn't know who had sent the wine.”

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Posted 3 years ago

“Great range of beers offered by these guys. Unfortunately they Apc for delivery which I've had many problems with from other suppliers, though these guys did pull all the stops to get this sorted. Beer was fantastic.”

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Posted 3 years ago

“Small and expensive selection. Don't send to Highlands, but had what I was after”

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Posted 3 years ago

“Ok but mixed the vintages 2 x 2015 and only 1 of the more expensive 2014 and were advertising 2014 Did say vintages may be substituted”

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Posted 4 years ago

“Product arrived quickly and i damaged but i am unhappy with having to pay so much for postage when the box is about 10 time’s the size of the product”

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Posted 4 years ago

“Went to the shop on a Saturday as passing it to buy a whiskey advent calendar, the girl said there wasn’t one in shop but might be one in warehouse but didn’t know. So went home and bought online, when it arrived and door 1 was opened, 4 bottles were behind it. Whiskey was good quality but actual cracker was not up to job”

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Posted 4 years ago

“Delivery took too long and was expensive wine good price”

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Posted 5 years ago

“Good choice of vegan wine at good prices.”

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Posted 6 years ago

“Service was good BUT as one of my packages wasn’t complete and I had to email etc I would have thought that as it was a fault of your company a £5 voucher would have been sent to me as a goodwill gesture..... but hey ho”

Helpful Report

Posted 6 years ago

“Delivered on incorrect date, outer box crushed despite 'handle with care' 'fragile' inner box crushed so could not give as a gift, unable to send back as item too heavy to take to the Post Office”

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Posted 6 years ago

Hello, I'm sorry you have experienced some problems with your delivery. If you would like to contact us directly we can arrange a replacement box for you.

Posted 6 years ago

“Giid gift ideas and delivery to a degree.... I had asked for certain day to be sure i was in ......it came the next day..... I wasnt in my hubby was and had to sign invoice stating what was in parcel-1 of them was for his birthday...hes now eaten it!!!”

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Posted 6 years ago

“Only issue was that the contents of the delivery was detailed on a large sticker on the box, so my surprise wine advent calendar for my wife is now no longer a surprise. :-(”

Helpful Report

Posted 6 years ago

“I was pleased with my purchase when I finally got it ! The courier that delivered it wouldn't leave it with my neighbours and never answered the phone when I phoned for redelivery. Eventually I had to phone yourselves to get authorization for it to be left with a neighbour. I would change your courier to DPD as they are super reliable”

Helpful Report

Posted 7 years ago

“Couriers completely inflexible and had to drive 30 mile round trip to collect the wine. Not really acceptable.”

Helpful Report

Posted 7 years ago

The Pip Stop is rated 4.9 based on 1,722 reviews