The Tech Den Reviews

Name: The Tech Den
Address: 28, Piper Street, Caboolture
Rating: 4.85

4.9 Rating 3,010 Reviews

96 %

of reviewers recommend The Tech Den

4.9

Based on 3,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tech Den 5 star review on 29th July 2025

Anonymous

Anonymous // 01/01/2019

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“Great service well presented and labelled with clear invoice.”

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Posted 3 weeks ago

“The sea salt packaging looks very old. Even the inside plastic bag was broken, leaking salt. In this rainy weather, broken packaging makes the salt damp, I am actually not sure whether it can be used.”

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Posted 3 weeks ago

“A lovely lady there is always first to assist, I purchased items I required and she added to a plant order they were getting in the following day. She wasn't there as I dropped in a day later than expected due to car being held over at service department so another young lass and a gentleman assisted with that purchase. .”

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Posted 3 weeks ago

“Great service, quick shipping and an excellent range of products. A favourite shop despite the long distance away.”

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Posted 3 weeks ago

“Recently we purchased a range of salt water fish exceeding $500 worth of value. Not for the first time, again we have experienced a devastating outcome, loosing the entire colony, within 5 days of bringing them home, to White Spot. Unfortunately, this was also the case for our first batch, which you kindly replaced. On this occasion, it was evident within the moment they were transferred into the tank under good lighting that one of the fish was carrying the White Spot disease. Our current satisfaction is very low, and would like to have a response in how we could be compensated for purchasing diseased stock. Water quality is perfect and has been proven in store. I still have starfish and live coral in the tank. I have photos which prove the timeline of what happened and I'm happy to send them through to you. Hope to hear back from you promptly.”

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Posted 4 weeks ago

“Great place for pretty most aquarium supplies with very helpful staff and I've always had reliable delivery when ordered online. I have found Tech den limited on some more specialised items like botanicals and plants but overall If it wasn't for distance I would happily shop here more often. The only criticism I would have is the inability to reserve live fish online or at least ring and confirm stock on weekends. It is a fair drive from Brisbane on a Saturday and the website may say there is 6 of an item in stock, but there is no way of confirming that or reservng the item. You just have to take the risk that spending the time and petrol to get there is worth it..”

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Posted 4 weeks ago

“As always The Tech Fen is helpful with queries and provides a wide range of quality products.”

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Posted 1 month ago

“Good service and fast delivery”

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Posted 1 month ago

“Easy online purchases everytime, great response time and fast delivery. You need it they have it. Awesome service.”

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Posted 1 month ago

“I Love Tech Dec they are so fast with deivery and products are great packing is very good with tape around the top of liquids so no leakage and i awlays gwt a little surprise in the box lol”

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Posted 1 month ago

“Order went off without a hitch. Have used Tech Den for several orders over the past year or so and will continue shopping with them.”

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Posted 1 month ago

“After some initial hiccups everything was sorted. Dean and Marcus were amazing. Their customer service was first class. I would highly recommend the Tech Den for its products and service.”

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Posted 1 month ago

“Always great service n fast postage Thank you”

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Posted 1 month ago

“Very helpful and knowledgeable helping set up our new saltwater aquarium could not ask for better service from everyone involved”

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Posted 1 month ago

“Good service and helpful staff”

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Posted 1 month ago

“Good product and prices speedy delivery 👍”

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Posted 1 month ago

“In time & good stuffs”

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Posted 1 month ago

“Fast shipping”

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Posted 1 month ago

“I have been buying from The Tech Den for a few years now and am very happy with the range of products, ease of ordering, prices and delivery speed. That’s why I keep returning!”

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Posted 1 month ago

“Good products and quick delivery”

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Posted 1 month ago

The Tech Den is rated 4.9 based on 3,010 reviews