The Tech Den Reviews

Name: The Tech Den
Address: 28, Piper Street, Caboolture
Rating: 4.86

4.9 Rating 3,667 Reviews

96 %

of reviewers recommend The Tech Den

4.9

Based on 3,667 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tech Den 5 star review on 20th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“cheapest price and quick shipping”

Helpful Report

Posted 5 years ago

“Will certainly use you guys again! Thank you!”

Helpful Report

Posted 5 years ago

“A quality service with speedy shipping in these COVID times. I do like the feature of letting you know when an item is back in stock.”

Helpful Report

Posted 5 years ago

“The Tech Den have aquarium products that I cannot source elsewhere, they're really accurate with stock available when ordering online and their dispatch and delivery is super efficient - even with the current pandemic delivery delays. Totally love Tech Den and so do my fish.”

Helpful Report

Posted 5 years ago

“Always very helpful. Good products and quick delivery.”

Helpful Report

Posted 5 years ago

“Quick delivery”

Helpful Report

Posted 5 years ago

“Absolutely love this place Has everything u need with a great range of products and prices to suit Very helpful and knowledgeable staff Highly recommended 10/10”

Helpful Report

Posted 5 years ago

“They’re always so helpful and so knowledge with everything, and everything is well priced especially the drift wood”

Helpful Report

Posted 5 years ago

“Professional and friendly.”

Helpful Report

Posted 5 years ago

“Great supplier of all things aquatic. Whether in store or online the service is great. They have a brilliant member program which means I get further discounts on my purchases too. Love visiting the store! 👍👍👍”

Helpful Report

Posted 5 years ago

“Helpful, informative staff”

Helpful Report

Posted 5 years ago

“Very helpful staff and extremely fast and efficient dispatch of my order.”

Helpful Report

Posted 5 years ago

“We love The Tech Den. Always ships on time and packages arrive in good shape. The lollies are always a nice bonus. Thanks guys, couldn’t be happier with your service.”

Helpful Report

Posted 5 years ago

“One of the best on-line stores for freshwater and saltwater aquarium gear in Australia. The prices are great, packaging is top-notch and shipping is very fast, what more could you ask. They even include a pack of Mentos for giggles. Highly recommended.”

Helpful Report

Posted 5 years ago

“Amazing service. Fast delivery, accurate items and high quality goods. I'll be back for sure. Thankyou.”

Helpful Report

Posted 5 years ago

“Both in store and online The TechDen delivers exceptional product knowledge and customer service. They offer an extensive range of quality products at excellent prices and if they are out of stock, they go out of their way to get it in quickly for you. Could not be happier with the service provided.”

Helpful Report

Posted 5 years ago

“Great service and advice”

Helpful Report

Posted 5 years ago

“Everything i needed, and at a fantastic price. Everything was packed well and arrived undamaged. Also, i got a surprise packet of mentos with my order. Thanks folks. I forgot how tasty they are. Will order from the tech den again. Y’all earned yourselves a loyal customer.”

Helpful Report

Posted 5 years ago

“The website is easy to search and it has a wide range of all sorts of products you need to look after your fish and tank. The prices are very competitive and you get a free delivery depending on the total amount. Delivery is fast. Would recommend!”

Helpful Report

Posted 5 years ago

“Not impressed. Bought a Trident without realising I needed a $1700 Apex unit as well. Unfortunately for me, I unboxed the Trident and set it up (including opening the reagent bottles) before I found out I needed an Apex unit. I rang the Tech Den and spoke to someone who said no, I didn't need an Apex to run the new Trident. After Googling, I found out I did need an Apex so rang the same person back to see about about a refund. She couldn't help me because I had opened the box and reagent bottles, but said I would receive a call from one of her managers shortly to see if we could resolve the issue. I am still waiting for that call.”

Helpful Report

Posted 5 years ago

The Tech Den is rated 4.9 based on 3,667 reviews