The Tech Den Reviews

Name: The Tech Den
Address: 28, Piper Street, Caboolture
Rating: 4.86

4.9 Rating 3,139 Reviews

97 %

of reviewers recommend The Tech Den

4.9

Based on 3,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tech Den 5 star review on 2nd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic to deal with, as always. Prompt postage and well packed.”

Helpful Report

Posted 3 months ago

“Items arrived in good time, very well packaged. Everything was as described. Thank you for excellent service.”

Helpful Report

Posted 3 months ago

“All goods packaged well, delivery super fast and good value on everything. Store stock levels are also very good compared to some other suppliers and range of goods is very good”

Helpful Report

Posted 3 months ago

“Good to deal with but for some reason when items are sent it requires a signature upon delivery which always costs me time running to the post office when I’m not home .”

Helpful Report

Posted 3 months ago

“always super fast delivery awesome packaging”

Helpful Report

Posted 3 months ago

“Full refund for damaged order happy with customer service”

Helpful Report

Posted 3 months ago

“The Tech Den team are always great to deal with always friendly and helpful..such a pleasure to go to such a great shop...great work guys thanks heaps always Monique and Joe”

Helpful Report

Posted 3 months ago

“Great place for shopping online. Fair prices and great products make shopping here a pleasure.”

Helpful Report

Posted 3 months ago

“Great service and price .”

Helpful Report

Posted 3 months ago

“Great service well presented and labelled with clear invoice.”

Helpful Report

Posted 3 months ago

“The sea salt packaging looks very old. Even the inside plastic bag was broken, leaking salt. In this rainy weather, broken packaging makes the salt damp, I am actually not sure whether it can be used.”

Helpful Report

Posted 3 months ago

“A lovely lady there is always first to assist, I purchased items I required and she added to a plant order they were getting in the following day. She wasn't there as I dropped in a day later than expected due to car being held over at service department so another young lass and a gentleman assisted with that purchase. .”

Helpful Report

Posted 3 months ago

“Great service, quick shipping and an excellent range of products. A favourite shop despite the long distance away.”

Helpful Report

Posted 3 months ago

“Recently we purchased a range of salt water fish exceeding $500 worth of value. Not for the first time, again we have experienced a devastating outcome, loosing the entire colony, within 5 days of bringing them home, to White Spot. Unfortunately, this was also the case for our first batch, which you kindly replaced. On this occasion, it was evident within the moment they were transferred into the tank under good lighting that one of the fish was carrying the White Spot disease. Our current satisfaction is very low, and would like to have a response in how we could be compensated for purchasing diseased stock. Water quality is perfect and has been proven in store. I still have starfish and live coral in the tank. I have photos which prove the timeline of what happened and I'm happy to send them through to you. Hope to hear back from you promptly.”

Helpful Report

Posted 3 months ago

“Great place for pretty most aquarium supplies with very helpful staff and I've always had reliable delivery when ordered online. I have found Tech den limited on some more specialised items like botanicals and plants but overall If it wasn't for distance I would happily shop here more often. The only criticism I would have is the inability to reserve live fish online or at least ring and confirm stock on weekends. It is a fair drive from Brisbane on a Saturday and the website may say there is 6 of an item in stock, but there is no way of confirming that or reservng the item. You just have to take the risk that spending the time and petrol to get there is worth it..”

Helpful Report

Posted 3 months ago

“As always The Tech Fen is helpful with queries and provides a wide range of quality products.”

Helpful Report

Posted 4 months ago

“Good service and fast delivery”

Helpful Report

Posted 4 months ago

“Easy online purchases everytime, great response time and fast delivery. You need it they have it. Awesome service.”

Helpful Report

Posted 4 months ago

“I Love Tech Dec they are so fast with deivery and products are great packing is very good with tape around the top of liquids so no leakage and i awlays gwt a little surprise in the box lol”

Helpful Report

Posted 4 months ago

“Order went off without a hitch. Have used Tech Den for several orders over the past year or so and will continue shopping with them.”

Helpful Report

Posted 4 months ago

The Tech Den is rated 4.9 based on 3,139 reviews