The Tech Den Reviews

Name: The Tech Den
Address: 28, Piper Street, Caboolture
Rating: 4.86

4.9 Rating 3,661 Reviews

96 %

of reviewers recommend The Tech Den

4.9

Based on 3,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tech Den 5 star review on 20th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always fast delivery. Very good communication when information required. Product knowledge great!”

Helpful Report

Posted 2 months ago

“I have purchased many times through Tech Den over the years and have always found them to be fantastic! They are my go to for all my fish tank supplies.”

Helpful Report

Posted 2 months ago

“Good price. Prompt delivery. Happy”

Helpful Report

Posted 2 months ago

“Great service, really helpful on the phone and the prices are always competitive. My only advice is not to use Aramex for delivery as their customer service is poor. This isn't Tech Den fault though.”

Helpful Report

Posted 2 months ago

“I have been here a few times and never leave without buying more bits n peices for my tank. The team are very helpful and knowledgeable...... I will be back.”

Helpful Report

Posted 2 months ago

“Im really happy with The Tech Den they keep me updated with my order”

Helpful Report

Posted 2 months ago

“very good service”

Helpful Report

Posted 2 months ago

“Brilliant in every way, thank you”

Helpful Report

Posted 2 months ago

“Great prompt service”

Helpful Report

Posted 2 months ago

“Im an experienced Aquarist & Reptile keeper & I can definitely say Tech Den has one of the most extensive range of products at the most competitive price. I regularly visit the site to see what they have & I order regularly from them.”

Helpful Report

Posted 2 months ago

“Great supportive team”

Helpful Report

Posted 2 months ago

“Staff are knowledgeable and great at answering questions”

Helpful Report

Posted 2 months ago

“Great store, fast shipping, friendly and responded in time to fix an order mixup. Thank you. Will definitely return in future for sure.”

Helpful Report

Posted 2 months ago

“Website could be more friendly to use, but the checkout and shipping was great.”

Helpful Report

Posted 2 months ago

“Terrible customer service. They sold me a faulty filter with a crack in it, and have been trying to avoid doing anything about it. I’ve asked for either a refund or replacement, and they just ignored me. Definitely avoid shopping with these guys!”

Helpful Report

Posted 2 months ago

“Prompt service”

Helpful Report

Posted 2 months ago

“Purchased aquarium fertiliser and fish food. Item arrived quickly and well packed.”

Helpful Report

Posted 2 months ago

“Great service, good prices!”

Helpful Report

Posted 2 months ago

“Didn’t take long for my package to arrive. Great service”

Helpful Report

Posted 2 months ago

“Tech den is my go to for everything aquarium . Have great stoked options and quick delivery .”

Helpful Report

Posted 2 months ago

The Tech Den is rated 4.9 based on 3,661 reviews