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The Tech Den Reviews

4.9 Rating 2,942 Reviews
96 %
of reviewers recommend The Tech Den
4.9
Based on 2,942 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Tech Den Reviews
Anonymous
Anonymous  // 01/01/2019
Great Aquarium Store, well laid out, friendly & helpful staff and a good variety of fish & equipment
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Posted 2 months ago
Amazing service no hassle and on time delivery
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Posted 2 months ago
Not happy, the young girl with the tatoos was so aggressive and fast getting the fish out of the tank when we got home the fish were almost dead from stress and two of the fish wernt even the fish we chose. Same thing happend a few weeks ago when we got her and that evening one of the fish died. She needs to be taught how to get fish out of a tank without stressing them out. Very rude like she didn't want to be there. I have brought a lot of fish and equipment there in the past. And now will only talk to the awesome guy that has been so helpful in the past that now works in the office working on your website taking pictures of the fish. He is so helpful with great information. I will still be comming there but going to be picky on who I talk to. If it wasn't for her and another young guy that only likes salt water fish i would give a 5 star rating.
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Posted 2 months ago
Always fast delivery and items are as described. Have brought from here a few times now, and always amazing!
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Posted 2 months ago
Very quick delivery, great service
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Posted 2 months ago
Excelent service, good pricing, quick delivery recomend the techden.
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Posted 2 months ago
These guys are great with all my orders i have done online with them, very happy with all aspects of the orders from being on time and in good condistion.
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Posted 2 months ago
Easy to deal with. Very quick order processing
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Posted 2 months ago
I love this shop. Their service goes above and beyond every time and the range they stock is very comprehensive. When I get items delivered it's always within 2 days. I travel from the Sunshine Coast to shop here.
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Posted 2 months ago
Service is always poor, and there knowledge of freshwater fish is a terrible
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Posted 2 months ago
Ive brought two packages of supplies from The Tech Den so far. Things are always well packaged and shipped quickly! Products always a decent price and exactly as advertised. Will be making The Tech Den a preference over other stores if they have what im looking for!! Thanks guys!!
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Posted 2 months ago
New what i wanted 5 minutes before closing and got the fish for me. Got caught in traffic vwry happy.
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Posted 2 months ago
Awesome service, received my order quickly. Won't hesitate to order from this company again.
The Tech Den 5 star review on 31st March 2025 The Tech Den 5 star review on 31st March 2025
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Posted 2 months ago
the tech den personal are excellent to talk to and even shipping gear to western australia is cheaper than in perth. much appreciated excellent
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Posted 2 months ago
Great service as always. Keep it up and I will keep coming back 😂😂
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Posted 2 months ago
All of the staff have been extremely helpful navigating having a saltwater aquarium. Very knowledgeable. Fish are thriving.
The Tech Den 5 star review on 29th March 2025
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Posted 2 months ago
Staff not very friendly.
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Posted 2 months ago
Very knowledgable staff.
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Posted 2 months ago
Good and very fast
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Posted 2 months ago
Quick and great people to deal with
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Posted 2 months ago
The Tech Den is rated 4.9 based on 2,942 reviews