The Tech Den Reviews

Name: The Tech Den
Address: 28, Piper Street, Caboolture
Rating: 4.85

4.9 Rating 3,415 Reviews

96 %

of reviewers recommend The Tech Den

4.9

Based on 3,415 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tech Den 5 star review on 20th December 2025

Anonymous // 01/01/2019

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“I was very impressed by the service that I received from Tom at The Tech Den. I had multiple questions on equipment and he spent a good hour with me going through each item and assisting me to select the most appropriate equipment for my Aquascape. The Tech Den has an unparalleled range of equipment and their prices are extremely competitive. While we all like to buy online you cannot beat the knowledge and service of Tech Den staff and this should be rewarded by making purchases through them. I have not reviewed the items purchased as I have not yet used them.”

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Posted 10 months ago

“Really fast dispatch, thank you so much!”

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Posted 10 months ago

“Purchased a new tank setup recently and am Now a first time sump user. Have always been a canister guy and was a bit worried. The tech den guys like Edi went to great lengths to explain everything in detail and you can tell this is not just a job but also a passion. Cheers guys”

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Posted 10 months ago

“I always get my salt water and tank supplies from the tech den. I usually deal with either Dean or Lewie and they are always super friendly and helpful. Very satisfied with the service here 🙌🏼”

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Posted 10 months ago

“Excellent service, above and beyond to ensure customer satisfaction.”

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Posted 10 months ago

“Whenever I need aquarium supplies this is the very first shop I go to. Fast shipping, excellent packaging, and a little sweet treat to munch on while I do maintenance with my new stuff! Frequent & very happy customer.”

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Posted 10 months ago

“Always fast delivery great prices thanks for the great service and the mentos as a Lil gift”

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Posted 10 months ago

“Great shop. Huge selection. Live and dry goods. Been one of my “go to” spots for the last 8 years.”

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Posted 10 months ago

“Knowledgeable staff, who were willing to help.”

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Posted 10 months ago

“This is an awesome company to buy from! Reasonably priced items, fast delivery & easy to shop! I highly recommend!”

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Posted 10 months ago

“Tech Den is the kind of shop where if something is out of stock you wait til it’s back in stock instead of shopping elsewhere. They have earnt my loyalty time and again.”

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Posted 10 months ago

“Always fast and efficient service.”

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Posted 10 months ago

“Everything arrived intact and as ordered. No complaints at all.”

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Posted 10 months ago

““GOOD OLD FASHION SERVICE” Very impressive! I walked through the door and the shop was so busy, customers in the shop no- matter when you call or what day, first impression, (somebody is doing the right thing here!) It was not long, and a staff member was asking if I needed help, very happy to give advice with no pressure to buy. I called into The Tech Den after doing business with another well-known aquarium store, I will not be specific about how I was touched at the other store, but they should be feeling shame, it was almost elderly abuse. I informed the salesperson of my requirements, and he immediately referred me to another person who had proficiency in Reef systems, this person gave me options and a range of prices, his focus was on me meeting my expectations within my budget. As I said “Good Old-Fashioned Service” So, thank you to the first store for pushing me to The Tech Den, and a special thanks to “Lewi” at The Tech Den I have purchased my reef system and am looking forward to an excuse to shop some more. Very Happy”

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Posted 10 months ago

“Best aquarium store in Australia. Biggest range of products and low prices.”

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Posted 11 months ago

Author didn't leave any comments.

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Posted 11 months ago

“As described,quick delivery.thank you.”

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Posted 11 months ago

“Quick and easy to deal with. Thank you”

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Posted 11 months ago

“Great service, very prompt refund.Im very happy, and will definitely deal with them again 😀😀😀😀😀”

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Posted 11 months ago

“Excellent service”

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Posted 11 months ago

The Tech Den is rated 4.9 based on 3,415 reviews