The Toolpost Reviews

Name: The Toolpost
Address: Unit 7,Hawksworth,Didcot,Oxfordshire, Oxfordshire
Rating: 4.81

4.8 Rating 2,158 Reviews

96 %

of reviewers recommend The Toolpost

Company Reviews

Questions

Metrics

4.8

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01235511101

Email:

sales@toolpost.co.uk

Location:

Unit 7,Hawksworth,Didcot,Oxfordshire
Oxfordshire
OX11 7HR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'd took more than a3hour round trip to visit this shop, I'd been House bound for many weeks due to illness... I was very excited to make purchase for my new venture...wood/pen.turningetc. after a bit of browsing I'd put aside several Hundred £££worth of goods.asking for 1 more item, a turning smock..the man went off on one,a hell of a rant!!!like I was asking for a gift!!!..whining about his ageing 2years old car!!(My Van was 17 years old at the time...)...on checking my goods against the receipt at home, he'd charged me £3for a magazine he said was a freebie!,After emailing he said if I buy a lathe he'll Knock £3off!!!.. I'd noticed in the shop too that a man in his 70s,walking his dad (in his 90s)around the shop..that Peter was rude about their simple enquiry..They walked out quite upset!!.. I'm glad they're shut down, the owner was a chuffin arsenal hole. Worst customer service in all my horn days.. Very obnoxious man that owner....”

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Posted 1 month ago

“Thank you for your fast service, Toolpost. I didn't expect to receive my gauge so soon. ( so I missed that information) I ordered it yesterday, and I had an email and a text this morning, giving me an hour delivery slot. It came within the hour, actually at the beginning which was good. I am disappointed that I ordered a veiner by mistake instead of a "V" tool. I will have to order again.”

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Posted 4 years ago

“I can highly recommend Toolpost for their efficiency prompt service and reasonable prices. I ordered my turning blanks one day and they were delivered the next as promised. Doesn't get any better than that”

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Posted 4 years ago

“I think i was treated a bit poorly. But wont ourchase again.”

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Posted 4 years ago

Hi Arthur. Thank you for sharing your thoughts and feelings here following our echange of calls and emails in early March which clearly stated, I quote "I recently ordered some goods from you which I rec'd yesterday. I observed that the packaging was perfect ,the goods were good and the service received by phone from your staff member was perfect" I think for some context, the subsequent exchange between us was mostly based on your search for discounted goods/consumables from us as a retailer as you had previously received and searched for discounts from others in the industry and didn't want to go back to them taking advantage. However I did at length cover the relaities of the diofferences between manufacturers and retailers and our abilities to offer discounts based on those respective margins. In turn I encouraged you to formalise a relationship with manufacturers to support your endeavors. I appreciate this may not be the outcome you wanted, however I don't believe this can be preceived as being poorly treated, simply not receiving the outcome you desired at our expense as a business. Sorry you felt suffieicenly agrieved to feel the need to write here, but I hope you have found someone whom can accomodate your needs elsewhere, where we couldn't. Kind regards, Felix Hemsley General Manager @ The ToolPost

Posted 4 years ago

“Great service thanks:)”

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Posted 4 years ago

“Very happy with the prices, service and speed of delivery, even in these quite difficult to manage times.”

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Posted 4 years ago

“Very efficient. Worth paying the delivery charge”

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Posted 4 years ago

“Impressed with the speed of service, thank you.”

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Posted 4 years ago

“Fast delivery and very competitive prices on dust extraction fittings I purchased.”

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Posted 4 years ago

“Had exactly what I needed”

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Posted 4 years ago

“Had a small problem and they where very helpful”

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Posted 4 years ago

“Brilliant service and always friendly”

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Posted 4 years ago

“Excellent prompt service!”

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Posted 4 years ago

“Good quick supply of what was needed Thankyou”

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Posted 4 years ago

“Ordered my smock on Monday from the UK, and received it in Michigan on Friday! Wow, I'm impressed.”

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Posted 4 years ago

“out standing service and quality product standard of delivery second to none many thanks”

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Posted 4 years ago

“Great website, easy to navigate and order. Products all excellent quality and quickly sent. The woodturning smock that I bought is ideal and exactly as ordered.”

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Posted 4 years ago

“The items I ordered were delivered promptly. The smock didn’t fit but the back up service could not have been more helpful.”

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Posted 4 years ago

“great product fast delivery...”

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Posted 4 years ago

“Fast delivery, good feedbac from seller”

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Posted 4 years ago

The Toolpost is rated 4.8 based on 2,158 reviews