The Toolpost Reviews

Name: The Toolpost
Address: Unit 7,Hawksworth,Didcot,Oxfordshire, Oxfordshire
Rating: 4.81

4.8 Rating 2,157 Reviews

96 %

of reviewers recommend The Toolpost

Company Reviews

Questions

Metrics

4.8

Based on 2,157 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01235511101

Email:

sales@toolpost.co.uk

Location:

Unit 7,Hawksworth,Didcot,Oxfordshire
Oxfordshire
OX11 7HR

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery time was excellent and am very happy with purchase.”

Helpful Report

Posted 4 years ago

“Great service, excellent communication, no problems at all”

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Posted 4 years ago

“Great customer experience, providing good quality products. Swift delivery with swift service, what more could you ask for? Maybe free delivery over £50? I’d be ordering more if so as the products I ordered were expensive but light.”

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Posted 4 years ago

Thanks for the kind words, we're glad everything went smoothly. We would love to offer free shipping at a certain level, but the only way to do this is to follow what some other industry retailers have done, and increase product prices. For us, this seems unfair on those whom make the journey to us and would also pay inflated prices. We think honest pricing and clear costs are the most open way to do business. After all, there's no such thing as free shipping, so it has to be covered somewhere - remember this also covers staff time to pick the order, pack the order, book the order, invoice the order, pay for packaging materials and also pay for the courier which we get charged for. We already subsidise shipping costs, but to give it away would mean we wouldn't be around long. Anything over £30 and upto 30kg in the uk is £7.85 - which I think you'll agree is pretty reasonable given the service we deliver. I'm always happy to hear ideas from customers if they can think of ways to overcome these real business costs :-) Thanks again and we hope you enjoy the burrs - they're excellent tools!

Posted 4 years ago

“Good budget price whittling knife. Good price, good quality, good service.”

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Posted 4 years ago

“Always great service. In shop and online too. Never had an issue with stuff I bought.”

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Posted 4 years ago

“One of the best woodturning stores in the UK. Friendly manner on the phone with great staff. Ordered some carbon brushes for my Camvac, Thursday afternoon just on closing time. Arrived 10.30 on the Saturday morning. Brilliant. A five star shop.”

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Posted 4 years ago

“Very quick service. Great stuff.”

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Posted 4 years ago

“Product knowledge is always exceptional and service flawless.”

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Posted 4 years ago

“Excellent service and fast delivery. They had the items I wanted! Thanks!”

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Posted 4 years ago

“The on-line catalogue was easy to use and my order delivered very promptly. One item was found to be faulty and Toolpost responded very quickly to resolve the matter without question - great customer service. Many thanks Toolpost team.”

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Posted 4 years ago

“Service was very prompt, not checked out the DVD yet as it is for a present. Will return for further purchases after Christmas.”

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Posted 4 years ago

“Quick response to emails and order processed same day.”

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Posted 4 years ago

“Easy to use website and ordering. Doorstep delivery. Good service”

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Posted 4 years ago

“Very quick delivery. Good selection of products.”

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Posted 4 years ago

“Excellent service pour d'excellents outils.”

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Posted 4 years ago

“The woodturners smock I ordered for my husband was perfect, the sizing was spot on and, it was delivered the next day. Perfect service.”

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Posted 4 years ago

“Superb service. I phoned to check availability of a specialist BCT hollower and was told it had just come in and my order could be put together. Immediately ordered online and the hollower arrived the next day. Brilliant.”

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Posted 4 years ago

“Excellent service! even though the item had sold out they kindly said they would take one from a kit, and replace it when the new stock arrived which it did within two days. The service was over, and above my expectations. The product The Ashley Iles Diamond Rubber grinding wheel is superb!”

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Posted 4 years ago

“Simple order, did well. Parcel was small and light. Delivered on time. No hassle”

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Posted 4 years ago

“Prompt delivery and pleased with product,would recommend.”

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Posted 4 years ago

The Toolpost is rated 4.8 based on 2,157 reviews