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The Watch Lab Holdings Ltd T/A The Watch Lab Reviews

4.4 Rating 994 Reviews
85 %
of reviewers recommend The Watch Lab Holdings Ltd T/A The Watch Lab
4.4
Based on 994 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Read The Watch Lab Holdings Ltd T/A The Watch Lab Reviews
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Phone:

01772 655003

Email:

info@thewatchlab.co.uk

Location:

The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood
Preston
PR2 9YW

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Further to my previous review,apologies I meant Dan not Matt. Sorry.
Helpful Report
Posted 7 years ago
Last Saturday 19/8/2017 I took my Tag Heuer F1 watch to the Watch Lab in the Oracle shopping centre in Reading. It required replacement batteries. I had used the Watch Lab 3 years ago for the same reason and was very pleased with the result,which was why I was happy to use their services again. Matt and the rest of the team were well informed and very helpful. I was impressed with the fact that they had kept my details on file and that they knew my watch. I will not have any hesitation in using them again or recommending them to friends and family. Many thanks.
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Posted 7 years ago
On sunday i ordered a Hugo Boss watch as a surprise for my sons 40th birthday, it arrived first post this morning tuesday which was a delightful surprise. I have never bothered trying to track anything before but with it being something special i thought i would give it a go and it was fun to follow my purchase from start to delivery and then to open all the packaging and see the watch all i can say is if my son likes his watch half as much as i do then he will love it. I would recommend watch shop to anyone thinking of purchasing a watch, and i might just have to go back there my self soon for a watch for myself
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Posted 7 years ago
I took two of my wife's watches, an Emporio Armani and a Michael Herbelin, to the Leeds store for new batteries and re-sealing. The service was excellent and, whilst not cheap, I do believe that I got everything I paid for. Can't speak highly enough of the staff and the service.
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Posted 7 years ago
I was initially a little concerned by some of the reviews here (though all were for shops in the South...seemingly a lot in Kent), but having spoke to 2 of the leading jewellers here (one of which is a registered Tag reseller) I went and spoke to them... have to say, within 45 minutes my Aquaracer was cleaned like new and fitted with a new battery, where anybody else would cost the same, probably more and take approx. 5 weeks! Very pleased with the personable, professional and super quick service - thoroughly recommended!
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Posted 7 years ago
Took my Skagen white ceramic watch into your Nottingham branch last Monday for cleaning(having been previously been told by several jeweller's they were unable to clean ceramic watches) when I collected it an hour later couldn't believe it was the same watch! Absolutely perfect looked brand new. So well done Watch Lab wonderful service ,helpful staff. Have no problem recommending your services
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Posted 7 years ago
Excellent repair of all 4 watches I brought in: Tag/rotary/ arman. Very knowledgeable, professional and quick. Good value for money.
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Posted 7 years ago
Just recently collected my fathers Tiara vintage swiss watch that I originally took in for a new dial .. but ended up in a full restoration that took 18 months. The duration of repair was somewhat irrelevant to means it was always about the quality of the end result, and I have to say I am blown away by the watch I got back. It is like brand new. My father died 10 years ago, and the memory of this watch is one of the clearest I have so to have it back in working condition as something I can occasionally wear is more than I hoped for. Thanks so much to Lorna from the Chester branch of The Watch Lab and to all the other people who must have been involved but I did not directly meet. Very very pleased.
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Posted 7 years ago
Always do the job well - excellent and friendly service. Don't look any further these guys are the best. Deserve a bit more space though!
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Posted 7 years ago
Good efficient work, thankyou
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Posted 7 years ago
they did it very quick and they are very efficient with it and a friendly service.
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Posted 7 years ago
they did it very quick and they are very efficient with it and a friendly service.
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Posted 7 years ago
My Seiko watch strap was repaired by the staff in Reading. Ed Ellis was very professional and explained exactly what they would do and how much it would cost. The repair was well done, on time and at the cost promised. I will use them again.
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Posted 7 years ago
Fully professional service from Steve Singh and the team at The Watch Lab, Cribbs Causeway, Bristol. All service details explained and costed, with the TAG being returned at the date expected. High recommend this service for high end watches.
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Posted 7 years ago
My Longines had not been working for some time and I decided to take it in. I am absolutely delighted with the result. It was given a totally new Longines movement and is working perfectly . I also had a lovely new strap and my beloved watch looks fantastic. If you have a premium watch that is not working then I would suggest you give them a try. Not cheap but worth every penny if you have a quality watch.
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Posted 8 years ago
Fantastic service by The Watch Lab Manchester Arndale this morning, changing a strap on a prized watch-Thank You! Helpful, knowledgeable, friendly and fast-couldn't ask for better, will definitely be back in future!
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Posted 8 years ago
I took my wife's watch in to the York branch which is a Maurice Lacroix watch as it needed a replacement movement fitting as I had foolishly had a cheap movement fitted but hadn't worked. The watch lab sorted it out brilliantly with professionalism and I got the watch back gleaming and felt although it cost a lot to get the work done it has been worth every penny thank you watch lab I would definitely use you again
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() - Posted 8 years ago
I have recently used the services of The WATCH Lab in Bromley where my Seiko Quartz was fitted with a new battery and resealed. Not only was I most impressed with the speed and efficiency of the work carried out, but especially impressed with the Manager Franky Wooders' excellent customer relations. I felt his whole attitude both to me as customer and to his colleagues to be quite exceptional and a most welcome in this day and age. He has an excellent manner and is using it very much to the advantage of The WATCH Lab. I would not hesitate to return and will certainly recommend this branch. Phil Robins
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(Franky Wooders) - Posted 8 years ago
Very efficient friendly staff in the Nottingham Intu Branch. They were able to send my Jaeger Lecoultre watch to their head lab and also offered to have it ' Spring cleaned' for half the usual price. The time quoted was 7-10 working days. Spot on for timing with no delays and I am delighted with the service and clean. Looks brand new again. Will definitely be using them again even for my not so expensive purchases and watch repairs. Thanks all for such a reliable service
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Posted 8 years ago
Had a new strap repair on my Fossil watch. Helped by a very pleasant you man named Olly Pearson at the Leeds branch.
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Posted 8 years ago
The Watch Lab Holdings Ltd T/A The Watch Lab is rated 4.4 based on 994 reviews