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The Watch Lab Holdings Ltd T/A The Watch Lab Reviews

4.4 Rating 993 Reviews

85 %

of reviewers recommend The Watch Lab Holdings Ltd T/A The Watch Lab

Company Reviews

4.4

Based on 993 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01772 655003

Email:

info@thewatchlab.co.uk

Location:

The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood
Preston
PR2 9YW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I took my Fossil watch in to The Watch Lab January when I lost a pin. There were issues with the strap however they went above and beyond to rectify the situation. Both the Glasgow branch and head office were brilliant keeping me posted on the developments. Since then I've been in with back in getting batteries replaced in other watches, they have been quick and efficient. Would definitely recommend them.”

Posted 7 years ago

“Great efficient service”

(David Halliday) - Posted 7 years ago

“said would be ready in an hour and it was. staff very friendly”

() - Posted 7 years ago

“excellent service from the Glasgow branch especially from Callum Piper whom I dealt with through the whole process. Would definitely recommend and use them again”

(Callum Piper) - Posted 7 years ago

“Efficient and speedy.”

(Grant Horwitz) - Posted 7 years ago

“Changed the battery on my Tissot watch and cleaned the bracelet. The staff at your Buchanan Galleries branch were very friendly and helpful. Service was same day - much better than sending my watch away for 2 weeks as I had expected to do!”

(Callum Piper) - Posted 7 years ago

“I used the Watch Lab to adjust my watch strap. the location was very convenient - just inside the door in the Kingston Bental Centre. The guys were polite and efficient. They did the job quickly and gave an excellent service. Thanks Joe”

(Chris Younes) - Posted 7 years ago

“Tried to fix my watch, unfortunately it didn't work so they retried for free and now it works perfectly”

() - Posted 7 years ago

“Fast efficient. Service will always use watch lab formy watch repairs thank you”

(Colin Stuart) - Posted 7 years ago

“Super, friendly and efficient service. Repairs undertaken successfully when other operators said it couldn't be repaired.”

(Jake Perry-Olafsen) - Posted 7 years ago

“)told by another company it could not be repaired, but watch lab did successfully repair what was an expensive watch. Price was good and repair completed by timescale.”

(Jeremy Barker) - Posted 7 years ago

“Did not have to wait long to get my Swarovski watch back. Staff were very friendly and helpful and the price was reasonable too would go back again.”

(Callum Addison) - Posted 7 years ago

“Watch Lab fitted a new battery to my watch ( Ebel ) in a polite and timely manner.”

(Nathan Davies) - Posted 7 years ago

“fast efficient service at a reasonable price.”

(Vilma Grenevecke) - Posted 7 years ago

“Friendly helpful service and my watch was ready early than the estimated date”

(Aarron Palmer) - Posted 7 years ago

“Callum dealt with my repair at the Glasgow buchanan galleries store. My tag heuer watch needed a new battery,a knuckle adjusted (which was done for free) and it was cleaned too. All done in less than an hour. Excellent service and would recommend watch lab to anyone. I'll use them again for sure”

(Callum Addison) - Posted 7 years ago

“They were quick and friendly”

(Ryan Farrell) - Posted 7 years ago

“I took my daughters Armani watch to be repaired as it hadn't been working for some time. I was attended to very quickly by a really pleasant gentleman who examined the watched, advised it was probably just a new battery, but also advised me that as it hadn't worked for some time they may find that the battery had leaked once the case was opened. He said they would open the case to see, if it had leaked and was going to be more expensive then I would, at that point, be able to decide if I wanted to carry on with the work. they also offered a cleaning service, as the metal strap and fastenings were looking a little worn. I returned an hour later, to find it was only the battery, so the work had been carried out, the metal work clean and she now has a watch that looks as good as new. Always use the shop in Manchester Arndale centre, always helpful and knowledgeable, without being pushy. Would highly recommend”

(Colin) - Posted 7 years ago

“Visited The Watch Lab in Bromley served by Franky Wooders who was very helpful and did a very job on my wife's watch He was very pleasant which was a change after waiting in H Samual's and then being served by a rude assistant We walked out !!!”

Posted 7 years ago

“In 1961 my wife and I bought each other an Omega watch to celebrate our wedding. Mine was automatic and it ran perfectly well until 2015, when it began to lose time and stop occasionally. After running reliably for 54 years, it just needed a good service. Having searched the internet for a suitable repairer, I decided to ask your Manchester branch for a quotation to carry out any necessary work to bring this treasured possession back to life. At first, I was somewhat shocked at the quoted price, but having considered the matter over lunch with my wife I decided to accept your offer. I am delighted with the result. The repair took 10 weeks to complete. My watch now looks exactly as it did 56 years ago when it was new and I am totally satisfied with the service that you gave it. It keeps perfectly good time again and I feel that I got good value for money. I now have six grandsons and I can only pass the watch down to one of them. Thank you.”

(Colin Stuart) - Posted 7 years ago

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The Watch Lab Holdings Ltd T/A The Watch Lab is rated 4.4 based on 993 reviews