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The Watch Lab Holdings Ltd T/A The Watch Lab Reviews

4.4 Rating 993 Reviews

85 %

of reviewers recommend The Watch Lab Holdings Ltd T/A The Watch Lab

Company Reviews

4.4

Based on 993 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01772 655003

Email:

info@thewatchlab.co.uk

Location:

The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood
Preston
PR2 9YW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent my waterproof Rotary watch by post to Watch Lab Chester for a new battery and re-sealing. It was back to me within 2 days! I thought the price was very fair and the service and communication were excellent, I am so impressed. Many thanks Watch Lab Chester. I shall certainly use you again. You will be my first port of call next time and I am happy to recommend you.”

Posted 6 years ago

“I had two very old watches which I couldn't get new batteries for anywhere. Watch Lab in Kingston, Surrey were able to replace the batteries and test and reseal within the hour. Excellent service, very, very pleased.”

Posted 6 years ago

“Excellent service from Colin in Birmingham Bullring for new battery on my Cartier. Highly recommended - so much better than going to a jewellers & then sending off to be done”

Posted 6 years ago

“Great service in Trinity Leeds - carried out quickly and efficiently. Recommend.”

Posted 6 years ago

“Excellent, quick and very friendly service from Chris and team at Kingston on Thames Branch, for new watch battery and waterproofing of Tissot wristwatch. Highly recommend.”

Posted 6 years ago

“Excellent service from Brijesh in Brent Cross. He explained everything clearly and although my watches had to be sent away to be serviced they were back within two weeks - looking beautiful and, more importantly, working now!”

Posted 6 years ago

“we were served very efficiently by a lady called Jenny, service with a smile and a beautifully cleaned and repaired watch was returned. I would definitely recommend this service; thank you”

Posted 6 years ago

“Really helpful and friendly staff. Excellent service with really good communication throughout.”

Posted 6 years ago

“Wonderful service such friendly guys really helpful. The watch was repaired in shorter time than expected.”

Posted 6 years ago

“Professional & knowledgable staff. Good end result.”

Posted 6 years ago

“I used Watch Lab when they had the shop in the town centre but was sad when it moved. But now that they are still in Preston, I'm happy to be back with them (and don't have to pay for parking too :-)) So my watch was not working properly and it had a new battery a few months ago and after ringing a few places and either didn't fix mens watches or didn't recognise the brand, I found Watch Lab again. I took 2 watches to Jim who looked after me, 1 needed a new battery (ladies watch) and mine that had a gremlin in it. So I was there on a Monday morning and dropped them off, later that day Jim rang to say the ladies watch was ready for collection and the other didn't work on the first fix so looked at needing a service and I paid for this over the phone and advised it was about 6-8weeks which I was happy with. On the 6th Nov I got a call from Jim to say the other watch was ready for collection and today (8th Nov) I collected a fully working watch. Glad to have it back and not use to walking around without a watch on. I'd recommend Watch Lad to anyone and for their great service.”

Posted 6 years ago

“I popped into the watch lab in Kingston upon Thames since my watch had stopped working after I dropped it on a hard service. The man I dealt with suggested the battery had probably just dropped out. He asked permission to remove the back and then found he was right. He closed it up and set watch to correct time. He would not take payment so I popped into WHSmith and got him a small bag of 'Heroes'. Thank you.”

Posted 6 years ago

“My wife's cherished Ladies Rado Ceramic Jubilee having just passed its 25 years suddenly failed and the replacing of the battery was not the solution. We made a trip to the Watch Lab at Leeds,knowing they could handle Rado and Ollie Pearson efficiently did an investigation of the watch and its condition,giving us a report and a cost to service and repair. with 12 months warranty The estimated time stated was about to 10 to 12 weeks but could be less, so left it on the 18 September 17 for the workto be done On Saturday the 28 October 17 Leeds called us to say the watch was available for pick up and this we did on the 2 nd Nov. Having taken just less than 6 weeks. It was polished and looked new and had a new Gold Rado bracelet securing clasp fitted FOC.The repair had taken just over 5 weeks Ollie was very helpful and my wife delighted that her cherished Rad is back on her wrist after 6 weeks separation in her ownership of 25 years Well Done the Watch Lab Jeff Denton”

Posted 6 years ago

“I have a Mondaine Official Swiss Railway Watch that is now approximately 12years old and on each of the occasions that I have needed to have the battery and/or strap replaced, checked over and cleaned etc, I have always entrusted The WATCH Lab in Eastgate Street, Chester with carrying out the work. Without exception, I have found the staff to be courteous, helpful and knowledgeable, and I would have no hesitation in recommending them.”

Posted 6 years ago

“Looking for a battery replacement for my Longines classic. Two Jewllery shops (Berrys and another) recommended The Watch Lab Trinity Arcade Leeds. Checked the watch in and Greg provided detailed advice on process and reassurances that a good job would be done. I returned 1 hour later to collect and all good. Just dug out an Michel Heilbien old watch to drop in - I look forward to seeing whether they can get it going again.”

Posted 6 years ago

“I have been to the watch lab on three occasions now to have my watch strap adjusted on three separate watches. Each time I have been the job has been completed quickly, and they are always happy to help when I need to have further adjustments made. Friendly, professional service.”

Posted 6 years ago

“Dropped in to the Glasgow branch in Buchanan Galleries to see if the guys could swap the strap on my U-Boat Flightdeck and was very pleased with the swift, professional service I received, thanks.”

Posted 6 years ago

“"Visited Watch Lab in Silverburn, Glasgow ... guy there was extremely helpful and did the job in 1 hour as promised"”

Posted 6 years ago

“Fast service,for a battery change on my Titan Edge and even better same price as 3 years ago”

Posted 6 years ago

“We received excellent service from the Leicester Watch Lab based in HIghcross. They were happy to answer all our questions regarding our watch service and the work was completed before the expected time scale.”

Posted 6 years ago

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The Watch Lab Holdings Ltd T/A The Watch Lab is rated 4.4 based on 993 reviews