The Whisky World Reviews

Name: The Whisky World
Rating: 4.89

4.9 Rating 7,764 Reviews

98 %

of reviewers recommend The Whisky World

Company Reviews

Questions

Metrics

4.9

Based on 7,764 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how The Whisky World made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Whisky World 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was well packaged and arrived on time. However the product was delivered to a different address to mine which I appreciate is not Whiskey World's fault. When I rang up to chase what had gone wrong I was passed from one person to another who did not seem to know what was going on with deliveries.”

Helpful Report

Posted 5 years ago

“The item was lovely, the price was good but can only give it three stars because the delivery was awful would recommend though”

Helpful Report

Posted 5 years ago

“Gift of alcohol and glasses arrived on time, but one of the glasses was broken. Complained and the company were quick to send a replacement, which was received the next day. Glad that the company sorted it out promptly but still disappointed it wasn't packaged more carefully in the first place, to prevent this happening.”

Helpful Report

Posted 5 years ago

“The set itself was really good value and i was impressed on the packaging. I was disappointed with grubby marks and finger prints on the glasses and bottle. I had to wipre them before packaging it all in the gift box.”

Helpful Report

Posted 5 years ago

“Prices should incorporate p&p”

Helpful Report

Posted 5 years ago

“A bit slow on delivery but very well packed when it did get here”

Helpful Report

Posted 5 years ago

“okay, however bottles were removed from boxes (which were torn and damaged, presumably in the packing process), as the items were limited editions and collector items I do find this unacceptable.”

Helpful Report

Posted 5 years ago

“Your email keeps reappearing in my inbox”

Helpful Report

Posted 5 years ago

“The delivery was prompt and arrived in good condition.”

Helpful Report

Posted 5 years ago

“Very good service”

Helpful Report

Posted 5 years ago

“Clear pricing and delivery charging structure. Delivery quicker than predicted but very large amount of plastic packaging in the delivery spoilt things a little. There are other better ways to keep the items safe without using any plastic since it's so harmful.”

Helpful Report

Posted 5 years ago

“The service was very good, ordering was a simple process, but your postage charge is astronomical and had it been displayed earlier in the ordering process I would not have ordered from you. I shall not be back, my business shall go to Masters of Malt as they do not charge such exorbitantly high carriage fees.”

Helpful Report

Posted 6 years ago

“Ideally, I should have given a 1 star. The delivery was delayed by a day and I had to make alternate arrangements for my party.”

Helpful Report

Posted 6 years ago

“Good price, should have been fast delivery but the day I was given it never showed up, rang the store and was told to email them, by the time I'd got a reply the next day delivery had already turned up a day late.”

Helpful Report

Posted 6 years ago

“Only thing I can complain about is how much the shipping cost is. Should be an option for longer transport time for a lower value. 30£ is just too much for a single whiskey flask. Other then that i am very happy with the purchase and I think it will be a great x-mas present.”

Helpful Report

Posted 6 years ago

“Payment and transfer were fast, but packaging could be a lot better. The tin can, my Macallan 12y old came in was seriously dented.”

Helpful Report

Posted 6 years ago

“I got the bottles with very ruined custody, so I had little time off customer service”

Helpful Report

Posted 6 years ago

“Item came but didn’t get any information on delivery/tracking until the day that it come it was only updated.”

Helpful Report

Posted 6 years ago

“I am happy with the delivery of items that I have purchased, I am however at a loss why you appear to insist on packing spaces with the chips. I appreciate you are protecting the product in the package but the chips are not taken by my local council. Yes, they are biodegradable, however, they are sent to landfill which I am desperately trying to avoid., Can you please find a different way? shredded paper may be a solution.”

Helpful Report

Posted 6 years ago

“The order was delivered efficiently. However the promised scratch card was not included. Despite a phone call, I am still waiting for one. Disappointing.”

Helpful Report

Posted 6 years ago

The Whisky World is rated 4.9 based on 7,764 reviews