The Whisky World Reviews

4.9 Rating 7,763 Reviews
98 %
of reviewers recommend The Whisky World
4.9
Based on 7,763 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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I bought the Whiskey bottle as a present for a friend. I was disappointed to find tht the presentation box was torn in two places and the inner plastic packing broken with bits of plastic everywhere inside the presentation box. Had to repair it with selotape to make it a little presentable. At least the bottle and glasses remained intact.
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Posted 5 years ago
First time buyer from the website, ordered 5 bottles, received 4, the most expensive bottle missing. Called them, no called back. Wrote them email, waited half day, came apologies and said will send the missing bottle back. They did send back the bottle, however what I really want is cancel the bottle and refund, they did say sorry but never asked what I want. A really good customer service, is not only do 'I send back anything missing', but offer something no matter how small to customers because at the very beginning, that was your fault, not customers, only apologies I think is only 'Accetable', not good.
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Posted 5 years ago
Very happy with my whisky but was very unhappy at the p&p considering the whisky was £200
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Posted 5 years ago
Happy to have found the right brandy for a friend there.
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Posted 5 years ago
The service was ok but I have received my order.
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Posted 6 years ago
Quick delivery but damaged when arrived..contacted and told to email photos which I have done but have not received any corresponace to assist with my problem.
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Posted 6 years ago
Delivery is quick but most don't charge over £100. Often better prices at other online spirits shops
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Posted 6 years ago
The Whisky World is rated 4.9 based on 7,763 reviews