The Whisky World Reviews

Name: The Whisky World
Rating: 4.89

4.9 Rating 7,763 Reviews

98 %

of reviewers recommend The Whisky World

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4.9

Based on 7,763 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Whisky World 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Packing was poor! The box was large for the order and it arrived almoast teared appart with bottles moving noticeable inside. Carton box of Longrow was put with out any plastic cover and it is scratched and slightly bended.”

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Posted 3 years ago

“Good stock and quick service, but the product came heavily wrapped in plastic. We need to stop using plastic for packaging. I regularly receive wine from Germany which comes entirely wrapped in cardboard, NO breakages. You need to do this NOW”

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Posted 3 years ago

“Do not make clear the price shown does not include VAT Delivery charged seem high. - Review the market.”

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Posted 3 years ago

“Could have been better, paid £14 for delivery and it didn’t even get delivered to my address!! Was delivered to my brothers house which is located 3 mins from my house.. ! Disappointed!! Can’t comment who delivered my item as I didn’t see anyone. my parcel was left lying out in the rain to get wet! The box was soaked through and luckily it was wrapped with bubble wrap . But from initial purchase to delivery it was quick enough . Don’t think I would buy from this website again”

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Posted 3 years ago

“Delivery took a lot longer than you quoted”

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Posted 3 years ago

“Not bad at all prompt quick and easy x”

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Posted 3 years ago

“The order itself was fine, the process to make the order was stressful. When the order was placed both a credit and debit card were rejected with a message to contact your bank. This whole exercise took around an hour to find out that there was no issue with the card/bank. The next day on trying again the process was OK.”

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Posted 3 years ago

“High delivary costs v competitor”

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Posted 3 years ago

“looked better in the pictures”

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Posted 3 years ago

“The jury is out , the address was put down without the door number and when I enquired I was told to call the courier myself and sort it out ! Wasn’t my fault the door number was missed off . And as a result I’m still waiting for my order over a week later and the person who’s birthday it was for still don’t have their gift.”

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Posted 3 years ago

“Whiskey world order process very smooth and good. Poor service by Parcel Force. No card left advising me ( as per their process) that product was awaiting collection from Post Office”

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Posted 3 years ago

“Really pleased the highland park whisky and style of the bottle. I'm afraid I'm disappointed with the size of the 2 glasses they are so small, they look bigger in the picture they are displayed in.”

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Posted 3 years ago

“Pleased with products just annoyed Raphael mail sent parcel to local post office which is an inconvenience when paid to be delivered to my door .. (even if I was not in could of had the choice to re delivery at least once .)”

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Posted 3 years ago

“I expected the gift boxes of the Bombay sapphire with the glasses to come complete but instead I had the re-open and assemble them! I know they’re fragile but honestly guys think of the customer experience especially when it’s for a gift too!! Not great...”

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Posted 3 years ago

“The engraving on the bottle was very small and barely visible.”

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Posted 3 years ago

“Easy on line service just disappointed that it did not get delivered on the correct day so recipient did not get her birthday present on time”

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Posted 3 years ago

“Writing on bottle too light-looks nothing like advertised photo”

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Posted 3 years ago

“Delivery service was poor”

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Posted 3 years ago

“The bottles were very well packaged. My only comment is please don't use Royal Mail Parcelforce. They use a 24hr delivery service that took 7 days to arrive and only because I went to collect myself for a post office they decided to deliver to instead of my address. Not specific to Whisky World.”

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Posted 3 years ago

“Took to Long to come , when I order from whisky exchange it’s delivered in a couple of days”

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Posted 3 years ago

The Whisky World is rated 4.9 based on 7,763 reviews