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The White Company Reviews

2.1 Rating 283 Reviews
25 %
of reviewers recommend The White Company
2.1
Based on 283 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 21%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About The White Company:

Founded in March 1994, The White Company is a specialist mail-order company offering a wide range of lifestyle products for the home, principally in White. The company philosophy is and always has been to provide only the finest quality at outstanding value for money. We only work with the best factories in the world and almost everything we sell is made exclusively for us.

Visit Website

Phone:

0844 736 4222

Email:

services@thewhitecompany.com

Location:

The White Company (London) LLP, 1 Derry Street
London
W8 5HY

Does The White Company deliver on time?
(3 weeks ago)
Greater than 22% of reviewers feedback is The White Company normally delivers on time.
(3 weeks ago)
F

Delivery - Slow

30.00%
Industry Average
Terrible company to deal with. Their delivery is so bad, I purchased a gift for someone and it didn’t arrive until after the event. They don’t care, all I got was an email, after I purchased to advise of their new warehouse and late delivery. Quick to take my money though before I had the option to not purchase.
- Anonymous