The White Company Reviews

2.3 Rating 231 Reviews

30 %

of reviewers recommend The White Company

2.3

Based on 231 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The White Company deliver? How long does The White Company take to deliver? Does The White Company deliver on time? How is accuracy and good condition of items delivered by The White Company?

Returns

How is The White Company returns process?

Customer Service

How can I contact The White Company? How quickly does The White Company resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of The White Company.

About The White Company:

Founded in March 1994, The White Company is a specialist mail-order company offering a wide range of lifestyle products for the home, principally in White. The company philosophy is and always has been to provide only the finest quality at outstanding value for money. We only work with the best factories in the world and almost everything we sell is made exclusively for us.

Visit Website

Phone:

0844 736 4222

Email:

services@thewhitecompany.com

Location:

The White Company (London) LLP, 1 Derry Street
London
W8 5HY

Does The White Company deliver on time?

Helpful Report

(3 weeks ago)

Greater than 27% of reviewers feedback is The White Company normally delivers on time.

Helpful Report

(3 weeks ago)

44.44%

Industry Average

“ 95 for next day Saturday delivery so that I could post it to her myself. ”

- Anonymous

The White Company Reviews

Delivery - Slow