woolroom Reviews

Name: woolroom
Address: 33-35 Pillings Road, Oakham, Rutland, Leicester
Rating: 4.78

4.8 Rating 4,777 Reviews

95 %

of reviewers recommend woolroom

4.8

Based on 4,777 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01780 461 217

Email:

info@thewoolroom.com

Location:

33-35 Pillings Road, Oakham, Rutland
Leicester
LE15 6QF

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woolroom 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received quickly. Good quality. At last a quilt that keeps him cool and her warm. Better sleep quality for both parties. I was delighted to learn that I can even wash the duvet. 100% satisfied!”

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Posted 4 years ago

“Thankyou the service was great arrived on time on on our bed giving us a lovely night sleep”

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Posted 4 years ago

“After ordering a wool mattress from Woolrooms I had one or two queries. They immediately answered my question and reassured me.”

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Posted 4 years ago

“Great service..delivered on time with no hasdle and I love my new luxury alpaca and wool duvet - it's so much better than my old down one”

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Posted 4 years ago

“Delivery was extra quick and it's been on the bed for 2 nights and so far we both are having the most comfortable not sleeps. He was sceptical about the expense saying 'it's just a quilt' but he's been pleasantly surprised. Seriously considering pillows next.”

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Posted 4 years ago

“Delivery was fast and good, except that the courier company delivered the pillow to the wrong address. We are house X on our street and this could be seen in woolroom's delivery note. However, the courier they chose to use delivered the pillow to flat X over the street: the mistake was clearly in the courier's label sticker, not woolroom's delivery note; but woolroom need to have a word with their courier. Pillow arrived with good packaging: minimal but secure. Sadly this included a calico bag which might look wonderfully right-on, but is actually 300x higher-impact than plastic. Hopefully they will change this practice soon for something that is actually more sustainable. However, when I tried to return the pillow it hasn't gone very well. I followed the process and sent the pillow back ten days ago, but have had no confirmation as to whether it has been received or I've been refunded. I emailed woolroom yesterday but haven't received a reply.”

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Posted 4 years ago

“Ordered a quilt (Deluxe Washable Super Light) after been constantly woken in the night very hot. I was sceptical at first, but more than pleased to say that is no longer the case. Great product, feels very luxurious.”

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Posted 4 years ago

“We have just bought our second duvet from wool room. We are delighted with both products and the company is easy to deal with and efficient.”

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Posted 4 years ago

“Easy to use website, excellent quality and price, fast delivery”

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Posted 4 years ago

“Loving the pillows and the sleep it now facilitates!”

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Posted 4 years ago

“Great, love the pillows. I am getting a much better night's sleep. The wool inside is incredibly high quality and I love the pillow covers stitching. Service and delivery were excellent and quick. Very pleased.”

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Posted 4 years ago

“The products I have purchased from the Woolroom have been excellent quality. The Duvet has been warm and cosy for the winter months so have recently purchased another one for the spare bed.”

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Posted 4 years ago

“Knowledgeable and professionale advise”

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Posted 4 years ago

“Wool room was a pleasure from order to delivery - responsive to inquiries, well packaged, and expedient delivery.”

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Posted 4 years ago

“The shipping was super quick! My husband loves his new pillow. He is a stomach sleeper and he said he's never felt such comfort!”

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Posted 4 years ago

“Lovely pillow, I dont know I'm sleeping on a pillow, i get up feeling so much better. I don't know y this is. But I'm really glad. The smell of the sheep is not so strong now, so hopefully it will fade. Overall I'm really happy with my new pillow”