Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.76

4.8 Rating 2,945 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

Write Your review

Tell us how Wright Brothers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wright Brothers 5 star review on 17th February 2026

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was lovely”

Helpful Report

Posted 5 years ago

“Quickly delivered in sustainable packaging, the quality of the prawns was excellent, whilst the smoked salmon was very good. Overall excellent customer service.”

Helpful Report

Posted 5 years ago

“Really pleased with the quality of all products.”

Helpful Report

Posted 5 years ago

“I was looking for something different for my dads lockdown birthday and with him being a seafood lover this was perfect, was delivered without fault and the seafood was out of this world so fresh my dad commented you could taste the sea and it was packaged so well and a good amount provided, the knife was a lovely touch for the oysters and they were delicious we both loved them, it was the best birthday gift and much appreciated and I would highly recommend”

Helpful Report

Posted 5 years ago

“Excellent Company to deal with and the quality of the fish is outstanding. once we finish this box we will be regular customers.”

Helpful Report

Posted 5 years ago

“Excellent produce, will definitely order again. Many thanks”

Helpful Report

Posted 5 years ago

“The fish and the shell fish were amazing. Fresh, well Packed and delivered with great care. Definitely will order again. Well done.”

Helpful Report

Posted 5 years ago

“""”

Helpful Report

Posted 5 years ago

“It was a gift for our daughter! She is in isolation and we cannot visit! Her pleasure with both the fish and the gin was obvious .”

Helpful Report

Posted 5 years ago

“Great products.”

Helpful Report

Posted 5 years ago

“Exceptional food”

Helpful Report

Posted 5 years ago

“Dressed crab had broken shell in the meat. Very little white meat. Overall very grainy.”

Helpful Report

Posted 5 years ago

Hi Tony, Thank you for your feedback. We understand that you have spoken to a member of our team with regards to this. While we are glad that the issue has been resolved, we just wanted to apologise again that the dressed crab received was not up to our usual standard. Rest assure your feedback has been passed on to our team who are looking into this. Thank you again for your time and patience. Kind regards, Wright Brothers Team

Posted 5 years ago

“SCOLLOPS UNDERWEIGHT This is the second time we have ordered Crab, Scollops and the fish box from Wright Brothers and whilst the quality is excellent and the crabs were a good size they were underweight on the scollops. They advertise approx 18 scollops weighing 500 grams, which we felt was too much for two meals so we split it into three meals at approximately 6 scollops per person. However there were only 14 scollops not 18 and when we weighed them it was not 500 grams but only 440 grams. A bit naughty that Wright Brothers considering we paid for 500 grams.”

Helpful Report

Posted 5 years ago

Hi Christopher, Thank you for your feedback. We apologise for the issue that occurred. The scallops are supplied to us completely sealed in their packaging and directly delivered to our customers. However, rest assured we have passed your feedback on to the team who will be looking into this with the supplier. In the meantime, we will be in touch shortly to discuss this further. Kind regards, Michelle

Posted 5 years ago

“""”

Helpful Report

Posted 5 years ago

“The food ordered was to a satisfactory quality, however, the experience was ruined by the hassle of the poor delivery service made by the company; in which my order was given to the completely wrong address and driver consequently forging my signature to complete the delivery of which I received a copy of and was extremely shocked. It was only out of the kindness of the people who received the package and consequently made contact with the Wright Bros office to inform them that they had received a package that did not belong to them - they also told the delivery driver that he had the wrong address - in which he ignored. I also feel that the quality of the food was somewhat spoilt due to being left outside as the people who received my order were unaware of the contents. I spent the morning trying to get in contact with the office after receiving the confirmation of successful delivery with forged signature. After multiple attempts of calling the office, finally, I received a call back by a very polite employee who was extremely apologetic about the situation, although the only solution was to make my own way to the address it had been delivered, if I wanted the product. When paying £10 for a delivery of a premium service, I would expect a lot better and will not be ordering again.”

Helpful Report

Posted 5 years ago

Hi Nathan, Thank you for your feedback. We are very disappointed to hear that the service was not up to our usual standards. We sincerely apologise for the inconvenience this has caused and completely understand your frustration. Our delivery team are aware of this issue and they will be looking into this matter to ensure that it doesn't happen again. In the meantime, we will be in touch with you shortly to discuss this further. Kind regards, Michelle

Posted 5 years ago

“Excellent service, delivery was spot on and made my son’s lockdown birthday a real treat”

Helpful Report

Posted 5 years ago

“Their seafood box is a complete waste fo money. I got an undersized lemon sole that had to be stretched to make 19cm The rest of their stuff is fair to middling, bordering on small as well Recommend shopping around for a better supplier to be honest”

Helpful Report

Posted 5 years ago

Dear Roderick, Thank you for your feedback. We are disappointed to hear that your experience with our company has not met your expectations. We aim to provide the best experience to our customers and are sorry that this was not demonstrated on your recent order. We appreciate all feedback from our customers as its the best way to know how we can improve our services. We will be in touch with you shortly for more feedback and to discuss this further. Kind regards, Michelle

Posted 5 years ago

“Excellent quality seafood. Packaged professionally to ensure freshness. Delivered on time. Great value for money, considering size and freshness of the products.”

Helpful Report

Posted 5 years ago

“What a treat to have fresh, good quality, well packaged and on time delivery of British Seafood! It arrived exactly when it said it would. The packaging was excellent and a bonus to be able to recycle it to our garden project at home. We ordered oysters (Jersey) which were mineral and went perfectly with a dry champagne. Crab which was so large and tasty and frozen prawns which have served a multitude of home cooked meals straight from the freezer. Highly recommend”

Wright Brothers 5 star review on 12th February 2021

Helpful Report

Posted 5 years ago

“Excellent service from ordering to delivery, good communication. Super fresh fish selection, perfectly portioned, no need to gut or descale and no eyes looking at you!”

Helpful Report

Posted 5 years ago

Wright Brothers is rated 4.8 based on 2,945 reviews