The Badge Centre Limited Reviews

Name: The Badge Centre Limited
Address: Maple HouseWinterstoke Road, Maple House Winterstoke Road, North Somerset
Rating: 4.61

4.6 Rating 1,224 Reviews

90 %

of reviewers recommend The Badge Centre Limited

4.6

Based on 1,224 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 043 8060

Email:

hello@thebadgecentre.co.uk

Location:

Maple HouseWinterstoke Road,
Maple House Winterstoke Road
North Somerset
BS23 3YS

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The Badge Centre Limited 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful fast and efficient service, however a few of the badges have peeled which is a shame but most are wonderful. Thank you”

Helpful Report

Posted 6 years ago

Thanks for your review, glad that you like the badges. We are bit worried about the badges 'peeling', as our badges are encased within a plastic cover, therefore there is nothing to peel. Perhaps you also got some stickers or something from somewhere?

Posted 6 years ago

“The badges have turned out great but I've emailed you regarding some extra orders and I've had no reply?”

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Posted 6 years ago

“Good photo reproduction, prompt service. Colour could have been a bit stronger. Pin mechanism a bit flimsy.”

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Posted 6 years ago

“Really lovely badge made extra special by the fact that it can be personalised. We were really lucky, I ordered the badge a week in advance and it arrive the morning of the day before the big day. Thank you”

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Posted 6 years ago

“Badges are of good quality, Seemed to take a while to arrive, however they weren't urgent so this wasn't an issue”

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Posted 6 years ago

“Website easy to use and fast delivery. Made a mistake on the badge i ordered but responded very quickly to my complaint and replaced the item with a quick turnaround time.”

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Posted 6 years ago

“All good”

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Posted 6 years ago

“Good product”

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Posted 6 years ago

“Speedy delivery,well packed,so I would not hesitate to buy from this company again”

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Posted 6 years ago

“Great fast and efficient service very pleased with product”

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Posted 6 years ago

“badges are good quality and a good size- delivery service was good”

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Posted 6 years ago

“Good quality badges. Arrived in time.”

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Posted 6 years ago

“The badges arrived very quickly and are very good. However, I tried calling the number on the website on and off for three days without ever getting a response, which was very frustrating.”

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Posted 6 years ago

“Good service, good product well received, however digital platform not good, no confirmation of order, or status of an order, or despatch confirmation, in fact, nothing for a week until it turned up in the letterbox. So well done on the product, less so on the customer experience and information.”

Helpful Report

Posted 6 years ago

Thanks for taking the time to leave a review and we are thrilled that you like the badges. Always a pleasure to hear! I am concerned to hear that you are not satisfied with the communication aspect, we totally understand that knowing how your order is going is very important, especially as many orders are required by a certain date. I am not sure why you did not receive your email notifications as they are sent at the most critical stages. When you place an order, confirmations are sent instantly to your email address, our email address and a notification is sent to our review collection company. The review company then contact you after a set time to ask about your experience, hence your request for a review. I see we sent your order confirmation Fri, Sep 14, 3:29 PM. It is not unheard of for our emails to go to spam/junk so that may perhaps explain it, as we received our copy of your order in our inbox perfectly fine. This can be very frustrating indeed and as a business that trades online it is jut as frustrating for us. We do not always send dispatch notifications as sometime we process a bulk amount of orders in the evening, so we disable those email notifications as they may be during unsociable hours and cause inconvenience (although this was not the case with your order as it was marked as dispatched mid-afternoon). Thanks again for your time and please accept our apologies for the negative aspects of your experience.

Posted 6 years ago

“From a very sparse description from me you delivered a good product which was just what I wanted. Good Job , well done.”

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Posted 6 years ago

“Product is very good but delivery to Ireland is way too expensive”

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Posted 7 years ago

Hi Thanks for your feedback. We do not however deliver to Ireland and we made an allowance, at your request clearly advising the price before hand, which you where happy with. It is because of those costs we no longer choose to send outside fo the UK.

Posted 7 years ago

“Very happy with the product, the service and delivery times. It would have been helpful to be able to see a live draft version before ordering, but the company has been both approachable and professional to deal with.”

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Posted 7 years ago

“I am happy with my purchase however, I would have liked to receive a pre-view next n the website before purchasing.”

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Posted 7 years ago

“The quality of the badges were great. Would happily order again!”

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Posted 7 years ago

“Really Happy, excellent communication, good price, delivered on time. Just what I wanted. Thanks”

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Posted 7 years ago

The Badge Centre Limited is rated 4.6 based on 1,224 reviews