The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.93

4.9 Rating 1,674 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

Questions

Metrics

4.9

Based on 1,674 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 3rd September 2025

David Fermin

The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jacky was amazing. She reapplied for new rates, as they dropped, and ensured I get the mortgage deal that was right for me. This is the second time I have used her, and she has continued to provide an amazing service.”

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Posted 2 years ago

“Billy has been amazing since the beginning. Checking in every couple of months and pulling off a DIP within days after we threw him in the deep end! And Alex has been great replying straight away and answering all our queries! Couldn’t recommend enough”

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Posted 2 years ago

“The service provided has been outstanding, it took 5 days from submission of application to mortgage offer, thank you so much Matt. Alex Newcombe is supporting with the legal process. Alex, thank you for your support and for the updates. Fantastic Customer Service.”

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Posted 2 years ago

“They were very helpful in pursuing and securing our mortgage and sorting out communication problems with the lender”

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Posted 2 years ago

“Most patient, understanding and professional advisors I have ever met with. We were in touch together 3 years ago, when our application fell off, but they were still happy to help us this year. 100% recommend. Thank You Elliott and Andy.”

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Posted 2 years ago

“Very prompt and knowledgeable service.”

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Posted 2 years ago

“Brilliant service and kept us informed all of the time”

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Posted 2 years ago

“Very helpful throughout. Elliott guided me through the whole process and was very quick with replies! Would highly recommend”

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Posted 2 years ago

“Spoke with Kieren from the Mortgage Hut. He was very helpful and gave great advice. Would recommend.”

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Posted 2 years ago

“Very efficient and prompt with providing mortgage advice to suit my needs”

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Posted 2 years ago

“Amy was very gentle with me and she listened to all my questiones regarding how i can get a mortgage in my current circumstances and tried to help as much as she possibly could. Highly recommend and thank you.”

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Posted 2 years ago

“I found Kiran Singh to be very professional, knowledgeable, and genuine in her effort to help me with a complex mortgage requirement.”

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Posted 2 years ago

“I’ve dealt with Giacomo the last two times I needed a new mortgage, and the most recent time I also dealt with Andy Holding. Both couldn’t do enough to help. I was particularly stressed (due to other external factors) and sent them many messages asking for updates; they were understanding, reassuring and very helpful. They replied promptly and customer service is an obvious priority for them. I would recommend these guys to anyone who is looking for a new mortgage. They’ll get you the best rates and the best deals as well.”

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Posted 2 years ago

“David has been incredible throughout the whole process of our mortgage renewal. Given the current uncertainty around rates and finances he has made what could have been a really stressful process so easy. He was patient, thorough and really took his time to ensure we have the best product possible. He is personable and trustworthy, keeping us informed at every stage. We will be returning to him in the future and can’t recommend him enough!”

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Posted 2 years ago

“Kieren and Alex are great! Very friendly, reply quickly and are a great asset to the mortgage hut!”

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Posted 2 years ago

“David To is one little diamond! He has worked so hard to get me a mortgage offer. Not a great credit rating but here I am buying my first home. I cannot thank David enough!”

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Posted 2 years ago

“Luke Ollerhead was extremely helpful and understanding in helping us find a suitable lender. To make his job challenging, we were buying a Grade II listed property with single skin construction. In addition, one of us is a US citizen who is here on a BRP. Happily he found us a competitive deal which a lender that accepted our situation within a very short time.”

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Posted 2 years ago

“As first time buyers we were a bit stressed and confused. However, David To has helped us throughout the process finding us the best deal and being supportive all the time. Excellent service, I would definitely recommend David To!”

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Posted 2 years ago

“Jackie is an absolute star. Nothing it to much trouble. Explains everything well and ensures you understand. Regularly checks for new rates and update's accordingly. Highly recommended. Thank you”

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Posted 2 years ago

“Our mortgage specialist Jacky was really helpful in supporting us to secure the best mortgage that met our needs. Jacky’s communication with us was excellent. It’s the second time we have used the mortgage Hut, once again they have delivered!”

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Posted 2 years ago

The Mortgage Hut is rated 4.9 based on 1,674 reviews