The Range Reviews

1.4 Rating 1,991 Reviews

9 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 1,991 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 40%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Range deliver? How long does The Range take to deliver? Does The Range deliver on time? How is accuracy and good condition of items delivered by The Range?

Returns

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Customer Service

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How does The Range deliver?

Helpful Report

(3 weeks ago)

The Range delivers items by Courier.

Helpful Report

(3 weeks ago)

45.31%

Industry Average

“ A week later the delivery was there without any notice from Email or phone, was left at the lawn without any notice, so i was shocked to see 2 big boxes left next to the door when i back home, not sure how many hours they have been left outside. ”

- Leanne

“ I don't usually write reviews but this had to be done, I'm so disgusted by the state of the mattress I ordered online, it arrived yesterday after waiting 10 days with black mold all down one side, I cannot believe someone actually loaded this onto a van for delivery and thought it was ok , its a health hazard, I'm really shocked to be honest, delivery drivers had to take it away so I was left without a mattress, you should be ashamed of yourself sending goods like this to customers , avoid people, I will never shop online here again !!!! ”

- Anonymous

“ Ordered a week ago and still no delivery. How long do you have to wait! Will not be ordering from them again EVER ”

- Anonymous

The Range Reviews

Delivery - Slow