The Range Reviews

1.4 Rating 2,309 Reviews

8 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 2,309 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 41%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does The Range deliver?

Helpful Report

(1 week ago)

The Range delivers items by Courier.

Helpful Report

(1 week ago)

48.87%

Industry Average

“ Will never use them again. It's a nightmare to return the (second delivery) of defected items. I gave up in the end. ”

- Anonymous

“ Ordered two table lamps online on 28/08/25 told 3-5 days for delivery it's now 07/9/25 and still no lamps.wish I had read reviews before reviews before I had ordered them. Will never order again from this disorganised company very poor ”

- Anonymous

“ l ordered a bed they sent 2/3 parts wrong I went to customer support and was told they'll pass a message along to the supplier wait 3 days for a reply I got a reply and was told wait 3 days we'll deliver the right one, it never arrived. I then contacted customer support a second time to say it still isn't here and was once again told that they would pass on a message and to wait an additional 3 days for a reply, when I expressed that l'd already done that and it just wasn't good enough I was told to have a great day and the chat was cut off The customer support is atrocious the delivery is and has been atrocious and I'm now stuck with half a bed that's too small and no help from The Range or their supplier ！！ ”

- Anonymous

The Range Reviews

Delivery - Slow