The Range Reviews

1.4 Rating 1,740 Reviews

10 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 1,740 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 36%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Range deliver? How long does The Range take to deliver? Does The Range deliver on time? How is accuracy and good condition of items delivered by The Range?

Returns

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Customer Service

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How does The Range deliver?

79 Helpful Report

(3 years ago)

The Range delivers items by Courier.

79 Helpful Report

(3 years ago)

44.92%

Industry Average

“ I received a despatch email from The Range stating my item had been despatched to Yodel as the delivery company. ”

- Anonymous

“ Was intouch same day of delivery sent furniture back as missing bits customer service would not help as through rattrix they sell for took me 5mths for refund had to go through bank to get it while very poorly,as I had proof of everything disgraceful way to treat customers ”

- Anonymous

“ I got an email saying it had been despatched to the courier Arrow XL and they'd organise delivery. ”

- Helen Fairbrother

The Range Reviews

Delivery - Slow