The Range Reviews

1.4 Rating 2,311 Reviews

8 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 2,311 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 41%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Range deliver? How long does The Range take to deliver? Does The Range deliver on time? How is accuracy and good condition of items delivered by The Range?

Returns

How is The Range returns process?

Customer Service

How can I contact The Range? How quickly does The Range resolve customer queries?

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How does The Range deliver?

Helpful Report

(2 weeks ago)

The Range delivers items by Courier.

Helpful Report

(2 weeks ago)

45.74%

Industry Average

“ I ordered curtains in September, after being given several delivery dates and contacting customer service several times they have again told me to wait another 3 days. I have now asked for a full refund. In this time I have made orders to Australia and China who have managed to complete delivery ”

- Amber Banks

“ I wish I had read the reviews page for The Range Ordered Multiple Items 21/9 - Items Missing from the delivery 24/9 Impossible Battle to Get customer services to understand this VERY SIMPLE logistical and picking failure (That exists as an every day issue in every single Online Sales Company) I needed this item today 26/9. ”

- Anonymous

“ Will never use them again. It's a nightmare to return the (second delivery) of defected items. I gave up in the end. ”

- Anonymous

The Range Reviews

Delivery - Slow