The Range Reviews

1.4 Rating 2,186 Reviews

8 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 2,186 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 40%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Range deliver? How long does The Range take to deliver? Does The Range deliver on time? How is accuracy and good condition of items delivered by The Range?

Returns

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Customer Service

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How does The Range deliver?

Helpful Report

(2 weeks ago)

The Range delivers items by Courier.

Helpful Report

(2 weeks ago)

47.47%

Industry Average

“ Now 30th December still not heard a thing from The Range, and no idea who was supposed to make the delivery. ”

- Dave A

“ I have son many bad things to say so I'll summarise in bullet points: • the delivery company they used didn't follow their own protocol and left heavy 45kg boxes of furniture out side in the rain. ”

- Anonymous

“ I'm disabled the fireguard I bought for my frenchie was damaged no replacement amd refund sent to account unusable never buy online with this company they was not helpful atoll and passed me to other company's pointing the finger and finally my money was sent to my old bank account so I lost 50 pounds my fireguard and the delivery fee ”

- Adam

The Range Reviews

Delivery - Slow