The Range Reviews

1.4 Rating 2,218 Reviews

8 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 2,218 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 41%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Range deliver? How long does The Range take to deliver? Does The Range deliver on time? How is accuracy and good condition of items delivered by The Range?

Returns

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Customer Service

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How does The Range deliver?

1 Helpful Report

(1 week ago)

The Range delivers items by Courier.

1 Helpful Report

(1 week ago)

48.03%

Industry Average

“ I tell myself everytime not to shop online with The Range. It has to be the worst home delivery shopping experience ever.. They love to take ya money but you try and speak to a human if you have a problem.. GOOD LUCK.. customer service is rubbish.. Never ever again TOO STRESSFUL ”

- Julie

“ I ordered a rug online on The Range site it gave me a delivery day so I waited on no package I went on the online chat they said there contact the carpet company then next day they said order as been dispatched and it's with the royal mail it's been 4 days still not received goods I'll never shop with them again poor service ”

- Pete

“ 99 for delivery finally after 10 days it turned up i opened the box to fine a large arch shaped mirror which i did not order. ”

- Anonymous

The Range Reviews

Delivery - Slow