The Range Reviews

1.4 Rating 1,740 Reviews
10 %
of reviewers recommend The Range
1.4
Based on 1,740 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 35%
Accurate And Undamaged Orders
Greater than 36%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How does The Range deliver?
(3 years ago)
The Range delivers items by Courier.
(3 years ago)
E

Delivery - Slow

44.92%
Industry Average
I received a despatch email from The Range stating my item had been despatched to Yodel as the delivery company.
- Anonymous
Was intouch same day of delivery sent furniture back as missing bits customer service would not help as through rattrix they sell for took me 5mths for refund had to go through bank to get it while very poorly,as I had proof of everything disgraceful way to treat customers
- Anonymous
I got an email saying it had been despatched to the courier Arrow XL and they'd organise delivery.
- Helen Fairbrother