The Range Reviews

1.4 Rating 2,089 Reviews

9 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 2,089 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 40%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Range deliver? How long does The Range take to deliver? Does The Range deliver on time? How is accuracy and good condition of items delivered by The Range?

Returns

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Customer Service

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How do I contact The Range?

Helpful Report

(1 week ago)

You can contact The Range by Email, Telephone and Live Chat.

Helpful Report

(1 week ago)

49.77%

Industry Average

“ The Range is abysmal with their 'customer service' as I am currently trying to get an item RETURNED to their retailer that sent the WRONG item. ”

- Tatiana Ellis

“ Worse customer service I have honestly ever had. They are dont get back to your left on live chat for ages disgusting company ”

- Una

“ Customer service worse than useless. ”

- Angela Grayson

The Range Reviews

Customer Service - Bad