The Range Reviews

1.4 Rating 1,740 Reviews
10 %
of reviewers recommend The Range
Based on 1,740 reviews
Shipping & Delivery
Delivery Methods
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 35%
Accurate And Undamaged Orders
Greater than 36%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Returns Process
Could Be Better
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How do I contact The Range?
(3 years ago)
You can contact The Range by Email, Telephone and Live Chat.
(3 years ago)
Industry Average
95 for next day delivery, however later that night i got an email stating it wont be next day, but it will be september 11th???? the next day i called customer service to explain i need my order before then so can i cancel the whole order and get a complete refund inc p and p since they did not deliver, the girl i guess in india somewhere said she had cancelled and a full refund had been issued, however today 2 blinds turned up, no picture frame so i called the indian call center again who as no idea of customer service to see the girl previously had cancelled only the picture frame, and i cant return to a store for faster refund, so i have to wait in for a return, and i am still awaiting for any refund this place The Range and their customer cheap service is terrible NEVER again would i get anything on line or go in to the shop, i better get my refund they owe me 70.
- Anne Bray
Worst customer service i have every had to deal with, it took 3 months of me contacting The Range every week and still not getting a reply.
- Roy
Thank the lord l had the opportunity to send them an email, and let them know about the Disgusting behaviour of The Range customer CARE service and I will also be phoning the Ruum Store as l found theit number.
- Maxine Fineschi