The Range Reviews

1.4 Rating 1,870 Reviews

9 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 1,870 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 39%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Range deliver? How long does The Range take to deliver? Does The Range deliver on time? How is accuracy and good condition of items delivered by The Range?

Returns

How is The Range returns process?

Customer Service

How can I contact The Range? How quickly does The Range resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of The Range.

Visit Website

How do I contact The Range?

Helpful Report

(2 weeks ago)

You can contact The Range by Email, Telephone and Live Chat.

Helpful Report

(2 weeks ago)

49.01%

Industry Average

“ Terrible customer service , late order not resolved - rang customer care number to no avail . Will never set foot anywhere near this store again. ”

- Anonymous

“ Absolutely terrible system for chasing VERY LATE ORDERS. The website makes it almost impossible. Waited on the phone for 2 hours before giving up. Online form only allows you to cancel or replace items - I just want what I’ve ordered! If it ain’t in store and you can’t carry it out yourself, don’t bother ordering. Terrible, TERRIBLE service. Awful. ”

- Lee

“ Ordered items, paid to be delivered by certain date, not received, really hard to get hold of them, not helpful at all, said despatched and with courier, courier say not received still with The Range . Still no sign whatsoever of items being delivered, never order from them again as customer service don’t want to know. And when you bring it up on their page, they delete it ! ”

- Anonymous

The Range Reviews

Customer Service - Bad