The Range Reviews

1.4 Rating 1,895 Reviews
9 %
of reviewers recommend The Range
1.4
Based on 1,895 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 33%
Accurate And Undamaged Orders
Greater than 39%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How do I contact The Range?
(1 week ago)
You can contact The Range by Email, Telephone and Live Chat.
(1 week ago)
48.84%
Industry Average
Steer clear from this company preferred blinds from them , the delivery driver was rude and aggressive ,also box came opened with parts missing and can’t get my money back after 20 odd emails and a phone call I had to wait an hour for to get through and after waiting that long the service was just as bad as the response I m getting from my emails , YOU HAVE BEEN WARNED !!! Steer clear .
- Lynda haycock
Terrible customer service.
- Kim Jones
Had incomplete order. Phoned customer service on hold 45 minutes. Explained didn't have full order and told to wait as will come tomorrow. Explained paid for next day (today) and unclear why order has been split as should be 8x puppy food. 6 arrived. Advisor not helpful. Have to wait 14 days to complain. Terrible customer service. Will never use again.
- Paul Hopkins