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The Range Reviews

1.4 Rating 2,186 Reviews
8 %
of reviewers recommend The Range
1.4
Based on 2,186 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 34%
Accurate And Undamaged Orders
Greater than 40%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How do I contact The Range?
(2 weeks ago)
You can contact The Range by Email, Telephone and Live Chat.
(2 weeks ago)
D
50.24%
Industry Average
Ordered an armchair on the 29th January it arrived but an armrest was missing still waiting on the missing armrest 36 days later !! Customer service appalling couldn't care less keep changing the wait time for missing armrest to be delivered first and last time I ever order from them have advised family and friends to avoid at all costs
- Anonymous
Never sent the order and it was a birthday present,still waiting for refund , customer service didn't help with the outcome I wanted of the actual item
- Anonymous
I ordered a rug online on The Range site it gave me a delivery day so I waited on no package I went on the online chat they said there contact the carpet company then next day they said order as been dispatched and it's with the royal mail it's been 4 days still not received goods I'll never shop with them again poor service
- Pete