The Range Reviews

1.4 Rating 2,218 Reviews

8 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 2,218 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 41%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact The Range?

Helpful Report

(1 week ago)

You can contact The Range by Email, Telephone and Live Chat.

Helpful Report

(1 week ago)

50.36%

Industry Average

“ Don't want to give even one star. Very bad customer service for teturn. Bought item.online. Want to return it straight away as it looks tacky. Send email, an automatic reply stated the reply would be two days later. Through WA through live chat waited for so long for answer/solutions, so frustrated with this company. Shameful dan regret bought something, expensive item came unacctractive and difficult to return it! ”

- Wasilah Faray Saleh

“ Poor customer service. I asked for the location of an item and the staff member was curt and unfriendly. Needless to say I left the store and didn't buy anything! ”

- Anonymous

“ This company is terrible. Only part of my order arrived. They don't have a customer service phone number. They don't respond on CHAT and they use a stupid robot on WHATSAPP. I just can't get any sense from them. ”

- James Burr

The Range Reviews

Customer Service - Average