The Range Reviews

1.4 Rating 1,740 Reviews
10 %
of reviewers recommend The Range
1.4
Based on 1,740 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 35%
Accurate And Undamaged Orders
Greater than 36%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How do I contact The Range?
(3 years ago)
You can contact The Range by Email, Telephone and Live Chat.
(3 years ago)
D
50.97%
Industry Average
95 for next day delivery, however later that night i got an email stating it wont be next day, but it will be september 11th???? the next day i called customer service to explain i need my order before then so can i cancel the whole order and get a complete refund inc p and p since they did not deliver, the girl i guess in india somewhere said she had cancelled and a full refund had been issued, however today 2 blinds turned up, no picture frame so i called the indian call center again who as no idea of customer service to see the girl previously had cancelled only the picture frame, and i cant return to a store for faster refund, so i have to wait in for a return, and i am still awaiting for any refund this place The Range and their customer cheap service is terrible NEVER again would i get anything on line or go in to the shop, i better get my refund they owe me 70.
- Anne Bray
Worst customer service i have every had to deal with, it took 3 months of me contacting The Range every week and still not getting a reply.
- Roy
Thank the lord l had the opportunity to send them an email, and let them know about the Disgusting behaviour of The Range customer CARE service and I will also be phoning the Ruum Store as l found theit number.
- Maxine Fineschi