The Range Reviews

1.4 Rating 2,285 Reviews

8 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 2,285 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 40%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact The Range?

Helpful Report

(1 week ago)

You can contact The Range by Email, Telephone and Live Chat.

Helpful Report

(1 week ago)

52.75%

Industry Average

“ Review Title: Extremely Poor Customer Service – Ongoing Issue Since June I placed an order through The Range on 21 June 2025, believing I was purchasing directly from them. ”

- Diane Cunningham

“ The person on customer services was insistent that it had been opened (it had not) and was quite hostile from the start. ”

- Veronica Edwards

“ Truly the worst customer service I have ever experienced. ”

- Michael Holt

The Range Reviews

Customer Service - Average