The Range Reviews

1.4 Rating 1,740 Reviews

10 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 1,740 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 36%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Range deliver? How long does The Range take to deliver? Does The Range deliver on time? How is accuracy and good condition of items delivered by The Range?

Returns

How is The Range returns process?

Customer Service

How can I contact The Range? How quickly does The Range resolve customer queries?

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How is The Range returns process?

Helpful Report

(3 years ago)

Greater than 93% of reviewers feedback is The Range returns process could be better.

Helpful Report

(3 years ago)

4.17%

Industry Average

“ Trying to get a returns forms to return goods delivered damaged mostly by their bad packing ….. after many attempts to contact them to no avail guess I paid at least £40 for items n spent next £40 on phone calls …., disgusting company that needs to be banned from trading ….. ”

- Sheila W

“ This is because returns and cancellations procedures due to breach in contract should be accessible for the customers. ”

- Elspeth Cordell

“ Order online, deliver goods, make out out we accept returns, don’t provide customer service, customer left with goods, we keep the money! Disgusting morals and values. ”

- Sarah

The Range Reviews

Returns - Difficult