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The Range Reviews

1.4 Rating 2,266 Reviews
8 %
of reviewers recommend The Range
1.4
Based on 2,266 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 35%
Accurate And Undamaged Orders
Greater than 40%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How is The Range returns process?
(2 weeks ago)
Greater than 97% of reviewers feedback is The Range returns process could be better.
(2 weeks ago)
F

Returns - Difficult

6.67%
Industry Average
The worst online shop iv ever had to deal with when it comes to returns.
- ""
I thought no returns should be this difficult.
- Anonymous
Bought some perfumes online which once arrived I could tell by looking at the box that it was fake, advised customer services whom informed they were the genuine item…. Took perfume to selfridges whom showed me the genuine item smells completely differentii, range however still assures it as genuine item and returns is a headache returns emails once every few day… never again
- Anonymous