The Range Reviews

1.4 Rating 1,740 Reviews
10 %
of reviewers recommend The Range
Based on 1,740 reviews
Shipping & Delivery
Delivery Methods
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 35%
Accurate And Undamaged Orders
Greater than 36%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Returns Process
Could Be Better
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How is The Range returns process?
(3 years ago)
Greater than 93% of reviewers feedback is The Range returns process could be better.
(3 years ago)

Returns - Difficult

Industry Average
Trying to get a returns forms to return goods delivered damaged mostly by their bad packing ….. after many attempts to contact them to no avail guess I paid at least £40 for items n spent next £40 on phone calls …., disgusting company that needs to be banned from trading …..
- Sheila W
This is because returns and cancellations procedures due to breach in contract should be accessible for the customers.
- Elspeth Cordell
Order online, deliver goods, make out out we accept returns, don’t provide customer service, customer left with goods, we keep the money! Disgusting morals and values.
- Sarah