The Range Reviews

1.4 Rating 2,285 Reviews

8 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 2,285 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 40%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

How is The Range returns process?

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How is The Range returns process?

Helpful Report

(1 week ago)

Greater than 98% of reviewers feedback is The Range returns process could be better.

Helpful Report

(1 week ago)

6.25%

Industry Average

“ Twice I have used The Range online and… Twice I have used The Range online and both times been very disappointed. A freezer that didn’t work and white waffle curtains stained out of the packet. Their returns system is absolutely impossible to use. I would advise never using The Range online. The store is wonderful this is NOT. ”

- Anonymous

“ The worst online shop iv ever had to deal with when it comes to returns. ”

- ""

“ I thought no returns should be this difficult. ”

- Anonymous

The Range Reviews

Returns - Difficult