The Range Reviews

1.4 Rating 2,285 Reviews

8 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 2,285 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 40%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does The Range resolve customer queries?

Helpful Report

(1 week ago)

Greater than 70% of reviewers feedback is The Range takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

52.75%

Industry Average

“ Honestly the worst customer service ever. ”

- Anonymous

“ Appalling Customer Service. After 4 frustrating hours of trying to get an answer to a simple question I was none the wiser. Going around in circles. They have no contact number and everything is AI generated. Unhelpful bots. No human contact. I spoke to a member of staff at Edge Lane store who confirmed there is no contact phone number or email address. ”

- Anonymous

“ Avoid Buying from This Site — Misleading Marketplace and Poor Service I strongly advise against buying anything online from this site. ”

- Anonymous

The Range Reviews

Customer Service - Average