The Range Reviews

1.4 Rating 2,218 Reviews

8 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 2,218 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 41%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Range deliver? How long does The Range take to deliver? Does The Range deliver on time? How is accuracy and good condition of items delivered by The Range?

Returns

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Customer Service

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How quickly does The Range resolve customer queries?

Helpful Report

(1 week ago)

Greater than 71% of reviewers feedback is The Range takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

50.36%

Industry Average

“ NEVER buy on line from them, they have the worst customer service I have ever come across. ”

- Anonymous

“ Don't even deserve one star terrible service, rude staff, false pricing Such a shame I will never use this once great shop again ”

- Anonymous

“ I tell myself everytime not to shop online with The Range. It has to be the worst home delivery shopping experience ever.. They love to take ya money but you try and speak to a human if you have a problem.. GOOD LUCK.. customer service is rubbish.. Never ever again TOO STRESSFUL ”

- Julie

The Range Reviews

Customer Service - Average