The Range Reviews

1.4 Rating 2,044 Reviews

9 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 2,044 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 40%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Range deliver? How long does The Range take to deliver? Does The Range deliver on time? How is accuracy and good condition of items delivered by The Range?

Returns

How is The Range returns process?

Customer Service

How can I contact The Range? How quickly does The Range resolve customer queries?

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How quickly does The Range resolve customer queries?

Helpful Report

(4 days ago)

Greater than 72% of reviewers feedback is The Range takes over a week to resolve customer queries.

Helpful Report

(4 days ago)

49.13%

Industry Average

“ Brought hoover online took it back said refund within 4 days to bank card still waiting 8 weeks later shoddy service email numerous times still no joy ”

- ""

“ Yes there is a faux customer service online, but it is run by BOTS. ”

- Lorraine

“ Customer service is rubbish,non existent.got no confirmation email. Whole system is a complete waste as they use bots.will not shop there again ever. Hope I get what I ordered as they take your money and forget about you.discusting. ”

- Anonymous

The Range Reviews

Customer Service - Bad