The Range Reviews

1.4 Rating 1,991 Reviews

9 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 1,991 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 40%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Range deliver? How long does The Range take to deliver? Does The Range deliver on time? How is accuracy and good condition of items delivered by The Range?

Returns

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Customer Service

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How quickly does The Range resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 72% of reviewers feedback is The Range takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

49.28%

Industry Average

“ Shocking customer service the worst ever. Been trying to get a refund for over 2 months. ”

- Anonymous

“ Used chat service never experienced any think like it took 3/4 hour whonted a paint white tiger paint had a brown tiger instead tryed to explane give up in the end never use on line service with these people ”

- Christopher Griffiths

“ Most disgusting service I have ever received. After 14 emails in total so far the complaint is still not resolved. I had a shopping trolley sent to me that was rusty and dirty looked like it was several years old, simply replace or give money back. ”

- Anonymous

The Range Reviews

Customer Service - Bad