The Range Reviews

1.4 Rating 1,740 Reviews
10 %
of reviewers recommend The Range
Based on 1,740 reviews
Shipping & Delivery
Delivery Methods
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 35%
Accurate And Undamaged Orders
Greater than 36%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Returns Process
Could Be Better
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How quickly does The Range resolve customer queries?
(3 years ago)
Greater than 82% of reviewers feedback is The Range takes over a week to resolve customer queries.
(3 years ago)
Industry Average
I have had it!!! Now I will get a reply from customer service.
- Nicolet Britz
staff in shop were brilliant, follow up through customer service about broken unit and deliveries diabolical , in future i would only buy what i can carry out of the store !!!!
- susan douglas
Awful customer service. TBH had to give 1 star but that's too much. Ordered a gazebo and garden furniture, not delivered in time specified but every time I phoned told it was being delivered .. Emailed reply...after a month they refunded to my account but didn't email to explain why. Phoned and emailed no reply. Useless. Will not order online again as this has happened twice. Customer service is awful.
- Anonymous