The Range Reviews

1.4 Rating 2,305 Reviews

8 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 2,305 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 41%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Range deliver? How long does The Range take to deliver? Does The Range deliver on time? How is accuracy and good condition of items delivered by The Range?

Returns

How is The Range returns process?

Customer Service

How can I contact The Range? How quickly does The Range resolve customer queries?

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How long does The Range take to deliver?

Helpful Report

(3 weeks ago)

The Range normally delivers over 7 Days.

Helpful Report

(3 weeks ago)

49.63%

Industry Average

“ Daughter ordered garden furniture, has been given 2 delivery dates so far by the contracted firm Furdeco, both times no-show, now she's trying to get her money back from The Range they are saying no, not until they can sort this out with Furdeco. ”

- Anonymous

“ Very bad online service as no item received as promised, ordered in July, still waiting for item. Promised delivery when finally get to speak to someone, then it doesn’t turn up. So bad, they need to sort this out! Ripping people off. ”

- Simmy

“ Ordered a table and chairs set and was eventually given a time slot for delivery. ”

- Anonymous

The Range Reviews

Delivery - Slow