The Range Reviews

1.4 Rating 2,311 Reviews

8 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 2,311 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 41%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Range deliver? How long does The Range take to deliver? Does The Range deliver on time? How is accuracy and good condition of items delivered by The Range?

Returns

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Customer Service

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How long does The Range take to deliver?

Helpful Report

(2 weeks ago)

The Range normally delivers over 7 Days.

Helpful Report

(2 weeks ago)

45.74%

Industry Average

“ Ordered two table lamps online on 28/08/25 told 3-5 days for delivery it's now 07/9/25 and still no lamps.wish I had read reviews before reviews before I had ordered them. Will never order again from this disorganised company very poor ”

- Anonymous

“ l ordered a bed they sent 2/3 parts wrong I went to customer support and was told they'll pass a message along to the supplier wait 3 days for a reply I got a reply and was told wait 3 days we'll deliver the right one, it never arrived. I then contacted customer support a second time to say it still isn't here and was once again told that they would pass on a message and to wait an additional 3 days for a reply, when I expressed that l'd already done that and it just wasn't good enough I was told to have a great day and the chat was cut off The customer support is atrocious the delivery is and has been atrocious and I'm now stuck with half a bed that's too small and no help from The Range or their supplier ！！ ”

- Anonymous

“ We ordered double bed for kids, never order egain nothing . driver asiatic very unprofessional using signed name wich is illegal using signature of my partener on delivery wich is not Allowed instead riceve my order they not delivered missing item i ask the driver why is not complete driver run away end not responded to my question..unprofessional driver,non polite.. ”

- Ben

The Range Reviews

Delivery - Slow