The Range Reviews

1.4 Rating 1,740 Reviews

10 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 1,740 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 36%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Range deliver? How long does The Range take to deliver? Does The Range deliver on time? How is accuracy and good condition of items delivered by The Range?

Returns

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Customer Service

How can I contact The Range? How quickly does The Range resolve customer queries?

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How long does The Range take to deliver?

Helpful Report

(3 years ago)

The Range normally delivers over 7 Days.

Helpful Report

(3 years ago)

44.92%

Industry Average

“ No txt or email about delivery date and its been 10 days now and my item is still at the couriers warehouse not delivered - every time I call The Range I get a different story and they have been most unhelpful indeed - there is no way to contact the courier company and I have no idea if I will ever get my item or if its been lost. ”

- Misty

“ Customer services does nothing for you. Every item I've bought is faulty. And delivery is dia . Says Thurs arriving .I'm still waiting Saturday. I rang and nothing get done. Delivery company is rubbish give you time slot and don't turn up 😡. No more ordering from The Range. ”

- Debra K Wilkes

“ Useless! Ordered an item for a confirmation email, they said delivery in 8 days……7 days later got an email to say the item had been dispatched waited another 7 days. ”

- Anonymous

The Range Reviews

Delivery - Slow