The Range Reviews

1.4 Rating 1,991 Reviews

9 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 1,991 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 40%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Range deliver? How long does The Range take to deliver? Does The Range deliver on time? How is accuracy and good condition of items delivered by The Range?

Returns

How is The Range returns process?

Customer Service

How can I contact The Range? How quickly does The Range resolve customer queries?

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How long does The Range take to deliver?

Helpful Report

(3 weeks ago)

The Range normally delivers over 7 Days.

Helpful Report

(3 weeks ago)

45.31%

Industry Average

“ Anyway few days later I received delivery of not one, but two sets of bedside tables (4 altogether). ”

- Rale

“ Don't buy anything from The Range that needs delivery. Shocking service but the staff at the Bournemouth branch have an impossible task .been waiting 9 weeks for a delivery now cancelled (no more excuses) ”

- Mrs hill

“ Took the money for my item never had any tracking or delivery details followed it up said DPD delivered to an address in an area I don’t even live constantly fobbed off with the odd email after days saying they will look into it repeatedly asked them for a refund get ignored I’ve tried on Facebook messenger, WhatsApp, live chat all go ignored you can’t speak to anyone on the phone the stores don’t pick up their phones either. ”

- Anonymous

The Range Reviews

Delivery - Slow