Name: Nerivio
Rating: 3.84

“I do not feel this has worked for me so far for any of my migraines . Your customer service is -1000 out of 10. They leave you waiting for answers forever in the chat or never come back and answer your question at all that they started to answer. I'm still waiting on help.”

Helpful Report

Posted 6 months ago

Katie, we are sorry to hear that you did not experience relief of your migraine after using Nerivio. You can try using Nerivio a couple more times to see if it will work for you. It is important to follow some key tips: 1. Start treatment early: As with all acute migraine treatments, treating early is key to success and improved efficacy. 2. Set an intensity that is strong but comfortable: Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. Complete a full treatment: For effective results, complete the full 45-minute treatment. Consult with your healthcare provider if you have questions about your treatment approach. For assistance with your Nerivio, send us a DM or contact Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846). One of our Nerivio Cares representatives will be able to help you get the most effective treatment with your REN wearable.

Posted 6 months ago

“I am very disappointed. The amount of money I spend on something that didn't work even once. Gives me a migraine.”

Helpful Report

Posted 6 months ago

Thank you for this feedback, Gerda. We are sorry that you have not experienced relief of your migraine after using Nerivio. You can try using Nerivio a couple more times to see if it will work for you. Our South Africa distributor, Dr. Reddy’s Laboratories, can also provide assistance to help you get the most effective treatment with your Nerivio REN wearable (📩support@nerivio.co.za / 📞018 011 5205). At this time, Nerivio is not covered by insurance in South Africa, but we hope that may change in the future. If you have any further questions, we’re here to help!

Posted 6 months ago

“Estoy igual que estaba”

Helpful Report

Posted 6 months ago

Thanks for taking the time to write a review, Carmen. We are sorry to hear that you have not experienced relief of your migraine after using Nerivio. You can try using Nerivio a couple more times to see if it will work for you. For assistance with your Nerivio REN wearable, you are welcome to contact Nerivio Spain customer support: soportepacientes@nerivio.es (email 📩) or 93-355-49-16 (phone📞). Please consult with your healthcare provider if you have questions about your treatment approach.

Posted 6 months ago

“I don't really see it working, it is possible maybe it helps tiny but I don't hv confident when I use it that my migraine will go away”

Helpful Report

Posted 6 months ago

We are sorry to hear that you have not experienced relief of your migraine after using Nerivio. You can try using Nerivio a couple more times to see if it will work for you. It is important to follow some key tips: 1. Start treatment early: As with all acute migraine treatments, treating early is key to success and improved efficacy. 2. Set an intensity that is strong but comfortable: Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. Complete a full treatment: For effective results, complete the full 45-minute treatment. Please consult with your healthcare provider if you have questions about your treatment approach. For assistance, send us a DM or contact Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846). One of our Nerivio Cares representatives will be able to help you get the most effective treatment with your device.

Posted 6 months ago

“No effect Just Placebo to the patient”

Helpful Report

Posted 6 months ago

We are sorry to hear that you have not experienced relief of your migraine after using Nerivio, Drpranay. You can try using Nerivio a couple more times to see if it will work for you, as Nerivio was shown to be significantly more effective when compared with a placebo (inactive) treatment in the treatment of migraine. Also, Nerivio India customer support is available to help you get the most effective treatment with your Nerivio REN wearable: 📩 neriviodrl@porteamedical.com / 📞1800-123-2360. We hope you find relief soon.

Posted 6 months ago

“Making migraines more intense and more severe.”

Helpful Report

Posted 7 months ago

Hi Gary, Thanks for your feedback. Nerivio leads to pain relief in 2 out of 3 people with migraine (67%) and to pain freedom in more than 1 out of 3 (37%). As in all treatments for migraine, not everyone benefits from Nerivio. In such cases, the migraine attack itself may continue and even worsen with time, which is the natural progress of untreated migraine attacks. In other words, worsening of an attack may result from the patient not being responsive to the treatment, not considered a side effect from the treatment itself. If you would like to speak with our Support Team to review any tips for best usage, please give us a call at (937) 637-4846 M-F 8 am-8 pm ET or by emailing us at support@nerivio.com.

Posted 7 months ago

“I'm not experiencing any pain reduction”

Helpful Report

Posted 8 months ago

Hi, Chetana. Thank you for letting us know Nerivio has not worked for you yet. Based on our clinical studies and feedback from users, we recommend using Nerivio about 4-5 times to evaluate its efficacy for aborting your migraine attacks. Otherwise, if you have treated with Nerivio and have not experienced relief/freedom, or the migraine has returned, you may administer additional treatments on the same day. We recommend you switch arms between treatments. Nerivio Cares customer support (support@nerivio.com / 866-637-4846) is also available to help you get the most effective treatment with your Nerivio, and please consult your healthcare provider with any additional questions.

Posted 8 months ago

“So far the app is incredibly glitchy. It glitched, ended a treatment after 1 minute and counted that as a full treatment. I called customer service who kept saying that I ended the treatment pre-maturely and accusing me of doing it when I was insisting that their app glitched. They could not fathom a glitch nor admit to it and kept saying “this was you.” It used an entire treatment. Customer service is literally pointless. This is the second time I’ve called them. The first was a glitch with their website where I couldn’t check out and the first person just got rude and said “yes it happens what do you want me to do about it?” I called again and the Second Lady realized it was a problem and escalated it to IT to have it rectified. I swear their customer service is garbage. Is the device worth all this? Doubtful. I’ve let others know to stay away in migraine forums. What a dumpster fire”

Helpful Report

Posted 9 months ago

Hi, Stephanie. We are sorry to hear you are not satisfied with your Nerivio experience and the service provided by the customer support line. Thank you for sharing your feedback with us. If there is anything else we can assist you with, you're welcome to give us a call at 937-637-4846 (Monday-Friday 8 am - 8 pm ET).

Posted 9 months ago

“After 3 sittings my brain started paining severely. I could feel pain on touching my skull. I would not recommend this product. Doesn't seem to be safe product.”

Helpful Report

Posted 10 months ago

Hi. Thank you for letting us know. In India, Nerivio is distributed by Dr. Reddy’s Laboratories through Portea Medical. Please report any adverse events experienced during a treatment with Nerivio here: neriviodrl@porteamedical.com / 1800-123-2360.

Posted 9 months ago

“It did not help my headaches.”

Helpful Report

Posted 10 months ago

Thank you for letting us know about your Nerivio experience. We understand migraine affects everyone differently, and each migraine toolbox is tailored to meet the individual's specific needs. If you'd like to give Nerivio another try, please contact Nerivio Cares customer support (support@nerivio.com / 866-637-4846). One of our Nerivio Cares representatives will be able to help you get the most effective treatment with your device.

Posted 10 months ago

“It's useless for chronic migraine conditions. Don't waste your money. I lost 14k which is monthly income here for any middle class family in India. It's all business for doctors and nerivio company. Sales team forces you to take this device and promise 50% refund if it didn't worked. When you ask them to refund as promised they make excuses. So this is only business they don't care for patients at all.”

Helpful Report

Posted 10 months ago

Thank you for letting us know. We are sorry to hear you are not satisfied with your Nerivio experience. In India, Nerivio is distributed by Dr. Reddy’s Laboratories through Portea Medical. In the meantime while your feedback is escalated, we encourage you to contact Nerivio India customer support for further assistance: neriviodrl@porteamedical.com / 1-800-123-2360.

Posted 10 months ago

“Hasta el momento no me ha ayudado, no siento mejoría en las migrañas, de igual manera seguiré dando oportunidad.”

Helpful Report

Posted 10 months ago

Siempre estamos aquí para ayudarte si tienes alguna pregunta o necesitas ayuda con tu dispositivo, Gloria. Comuníquese con el servicio de atención al cliente de Nerivio Cares en support@nerivio.com o al 1-866-637-4846 si desea hablar con alguien en español. ¡Gracias!

Posted 10 months ago

“I’ve done about 4 treatments so far and none have worked. I was excited to try this and disappointed that it hasn’t worked.”

Helpful Report

Posted 11 months ago

Carmen, we understand migraine affects everyone differently and appreciate you letting us know about your experience. Based on our clinical studies and feedback from users, we recommend using Nerivio about 4-5 times to evaluate its efficacy for aborting your migraine attacks. If you have treated with Nerivio and have not experienced relief/freedom, or the migraine has returned, you may administer additional treatments on the same day. We recommend you switch arms between treatments. Nerivio Cares customer support (support@nerivio.com / 866-637-4846) is also available to help you get the most effective treatment with your Nerivio.

Posted 11 months ago

“I have now used it 4 times and have had zero change”

Helpful Report

Posted 11 months ago

Chantal, we understand migraine affects everyone differently and appreciate you letting us know about your experience. If you have treated with Nerivio and have not experienced relief/freedom, or the migraine has returned, you may administer additional treatments on the same day. We recommend you switch arms between treatments. Nerivio Cares customer support (support@nerivio.com / 866-637-4846) is also available to help you get the most effective treatment with your Nerivio.

Posted 11 months ago

“Not a slightest of relief after 3 session of treatment”

Helpful Report

Posted 1 year ago

Thanks for letting us know, Rachna. Based on our clinical studies and feedback from users, we recommend using Nerivio about 4-5 times to evaluate its efficacy for aborting your migraine attacks. It’s important to begin treatment as early as possible (preferably within 60 minutes of the start of your migraine), set an intensity that is strong but comfortable, and complete the full 45-minute treatment. Nerivio Cares customer support (support@nerivio.com / 866-637-4846) is also available to help you get the most effective treatment with your device.

Posted 1 year ago

“Didn't feel it helped me at all”

Helpful Report

Posted 1 year ago

Thanks for letting us know. We understand migraine affects individuals differently and are sorry to hear you are not satisfied with your Nerivio experience. If you have treated with Nerivio and have not experienced relief/freedom, or the migraine has returned, you may administer additional treatments on the same day. We recommend you switch arms between treatments. If you’d like device assistance to get the most effective treatment, feel free to call Nerivio Cares customer support: support@Nerivio.com or 1-866-637-4846 M-F 8am-8pm ET.

Posted 1 year ago

“Hasn’t ever taken care of headache I’ve tried it about 7 times. Does not work at all for me. Done”

Helpful Report

Posted 1 year ago

Thanks for letting us know Nerivio has not worked for you yet, Karen. We understand migraine affects individuals differently and hope you will find relief soon. If you’d like to give Nerivio another try, please reach out to our Nerivio Cares customer support at support@nerivio.com or call us at 866-637-4846. One of our Nerivio Cares representatives will be able to help you get the most effective treatment with your device.

Posted 1 year ago

“I don't think so this device actually for migraine refractory patients”

Helpful Report

Posted 1 year ago

Thanks for letting us know Nerivio has not worked for you yet, Sanjeev. We understand migraine affects individuals differently and hope you will find relief soon. If you’d like to give Nerivio another try, please reach out to our Nerivio Cares customer support at support@nerivio.com or call us at 866-637-4846. One of our Nerivio Cares representatives will be able to help you get the most effective treatment with your device.

Posted 1 year ago

“How fool we are to use something which we don’t know that’s its doing. It’s like playing with a toy.”

Helpful Report

Posted 1 year ago

Hi, Noorani. Nerivio is a smartphone-controlled wearable neuromodulation device for the treatment of migraine. Through remote electrical neuromodulation (REN), Nerivio activates nerve fibers in the upper arm that are responsible for delivering pain messages to the brain. These messages trigger an analgesic mechanism in the brainstem (called conditioned pain modulation, or CPM), releasing neurotransmitters (serotonin and norepinephrine) directly to the migraine pain pathway in the brain to relieve the migraine attack. When used as directed, this process treats migraine in a safe and drug-free way.

Posted 1 year ago

“sometimes it works”

Helpful Report

Posted 1 year ago

Hi, Jesus. For effective acute treatment, it’s important to start treatment early, set an intensity that is strong but comfortable, and complete the full 45-minute treatment. If you have treated with Nerivio and have not experienced relief/freedom, or the migraine has returned, you may administer additional treatments on the same day. We recommend you switch arms between treatments. Please consult with your healthcare professional if you have questions about your treatment approach.

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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