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Nerivio Reviews

3.9 Rating 2,189 Reviews
69 %
of reviewers recommend Nerivio
3.9
Based on 2,189 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Read Nerivio Reviews
No improvement regarding any kind of light triggering the chronic migraines I have. Restarted using the Nerivio after treatment at Akeso and hospitalisation at Brenthurst Clinic for the trigger of the migraines is any form of light. I have twelve sessions left.
Helpful Report
Posted 7 months ago
Hi Celeste, thank you for letting us know about your Nerivio experience. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. It may take 4-5 treatments to get used to the new way of treating, to find your personal intensity and understand how to incorporate it into your migraine management. Feel free to reach out to Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) for any questions💚
Posted 7 months ago
Unfortunately the Nerivio is not working for my acute treatment of migraine. I will encourage my children to try it, hopefully it will work for them!
Helpful Report
Posted 7 months ago
Hi Nicole! Thank you for letting us know about your Nerivio experience. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. If you'd like to give Nerivio another try, Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) will be able to help you get the most effective treatment with your device.
Posted 7 months ago
I have used it twice on the acute setting and it has not reduced my symptoms.
Helpful Report
Posted 7 months ago
Thank you for letting us know about your Nerivio experience. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. It may take 4-5 treatments to get used to the new way of treating, to find your personal intensity and understand how to incorporate it into your migraine management. Feel free to reach out to Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) for any questions💚
Posted 7 months ago
I absolutely do not recommend this device. It’s a complete waste of money, time, and energy. The performance is non-existent, and the customer service is pathetic. They are slow, clueless, and unresponsive. Despite numerous attempts to get help, I received no useful response. Save yourself the trouble and do not buy this product.
Helpful Report
Posted 7 months ago
Hello and thank you for your feedback. We are sorry you have not experiences the anticipated relief with Nerivio, yet. In India, Nerivio is distributed by Dr. Reddy’s Laboratories through Portea Medical - have you tried to contact with customer support in India? They may help you with tips for effective treatment. Here is the info: neriviodrl@porteamedical.com or call 1800-123-2360
Posted 7 months ago
The Nerivio Device after a few sessions seems to have no effect in reducing my migraines. I'll keep trying, but I am not optimistic.
Helpful Report
Posted 7 months ago
Thank you for your feedback, and we’re sorry to hear that you haven’t experienced relief after using Nerivio a few times. If Nerivio was prescribed for prevention, please note that consistent use is key. It’s important to treat every other day for at least 1–2 months to start feeling the full preventive effect—just like with any preventive treatment, results take time and regular use. If you’re using Nerivio for acute treatment, make sure to start the session as soon as migraine symptoms begin. It can take up to 4–5 uses to become familiar with the device, personalize the intensity level, and effectively incorporate it into your migraine routine. Our Nerivio Cares team is here to support you. Please don’t hesitate to reach out—we’d be happy to help you optimize your experience. 📧 support@nerivio.com 📞 866‐637‐4846 (Mon–Fri, 8 AM – 8 PM ET)
Posted 7 months ago
At times nothing helps
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Posted 8 months ago
We hope you find relief soon💚
Posted 8 months ago
can't use ,my account won't come up,says I have it under new account, but it still won't let me start .this is been a pain in the rear
Helpful Report
Posted 10 months ago
Hi Helen, we are sorry to hear that you are having difficulties with the Nerivio app. Please call Nerivio Cares so that we can assist you with this: 866-637-4846 M-F 8am-8pm ET.
Posted 8 months ago
There is little to no help.
Helpful Report
Posted 10 months ago
Hi, Charles. Based on usage history and clinical data, we recommend adhering to the following guidelines for effective treatment ⬇️ 1. As with all acute migraine treatments, treating early is key to success and improved efficacy (preferably within 60 minutes of the start of your migraine). 2. Set an intensity that is strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. For effective results, complete the full 45-minute treatment. If you have treated with Nerivio and have not experienced relief/freedom, or the migraine has returned, you may administer additional treatments on the same day. We recommend you switch arms between treatments. For further device assistance, Nerivio Cares customer support can help you get the most effective treatment (📩 support@nerivio.com / 📞 866-637-4846). For any additional questions about your migraine treatment plan, please reach out to your healthcare provider.
Posted 10 months ago
Llevo 3 tratamientos y de momento no he observado ningún resultado. No ha conseguido bajarme el dolor y los síntomas acompañantes.
Helpful Report
Posted 10 months ago
Hi, Maria. Thanks for taking the time to share your Nerivio experience. Based on our clinical studies and feedback from users, we recommend using Nerivio about 4-5 times to evaluate its efficacy for aborting your migraine attacks. Here's some guidlines for effective acute treatment: 1. As with all acute migraine treatments, treating early is key to success and improved efficacy. 2. Set an intensity that is strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. 3. For effective results, complete the full 45-minute treatment. For further assistance, feel free to contact Nerivio India customer support: 📩 soportepacientes@nerivio.es / 📞‍93-355-49-16
Posted 10 months ago
Nerivio is agravating my migraine more. I take rizactriptan whenever i get a migraine. I have used Nerivio thrice, and then taken the pill but after using Nerivio , i hv to take double dosage of my medicine as headache gets very severe.
Helpful Report
Posted 10 months ago
Hi, Rachana. We're sorry to hear you have not yet experienced relief of your migraine after using Nerivio. Nerivio leads to pain relief in 2 out of 3 people with migraine (67%) and to pain freedom in more than 1 out of 3 (37%). As in all treatments for migraine, not everyone benefits from Nerivio. In such cases, the migraine attack itself may continue and even worsen with time, which is the natural progress of untreated migraine attacks. In other words, worsening of an attack may result from the patient not being responsive to the treatment, not considered a side effect from the treatment itself. We recommend you consult with your personal healthcare provider if this continues or if there are any other concerns.
Posted 10 months ago
No effect on migraine pain
Helpful Report
Posted 11 months ago
Hi, Diksha. Based on our clinical studies and feedback from users, we recommend using Nerivio about 4-5 times to evaluate its efficacy for aborting your migraine attacks. Here's some guidlines for effective acute treatment: 1. As with all acute migraine treatments, treating early is key to success and improved efficacy. 2. Set an intensity that is strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. 3. For effective results, complete the full 45-minute treatment. For further assistance, feel free to contact Nerivio India customer support: 📩 neriviodrl@porteamedical.com / 📞1800-123-2360
Posted 10 months ago
Very bad after sale service
Helpful Report
Posted 11 months ago
Thanks for letting us know, Manjunath. Please contact Nerivio India customer support for assistance: 📩 neriviodrl@porteamedical.com 📞 1800-123-2360
Posted 11 months ago
This thing is too damn hard to put on it hasn’t done hardly anything with my headaches. And it also too hard to put on. So I quit using him then I get mad and destroy destroyed. The one I have on trying to get on my arm.
Helpful Report
Posted 1 year ago
Hi, Eugene. We're sorry to hear you're having a problem with putting on your Nerivio but are happy to help. Someone from our team will reach out to you to provide assistance. Otherwise, feel free to contact Nerivio Cares customer service (📩 support@nerivio.com / 📞1-866-637-4846 M-F 8am-8pm ET) at a time that is convenient for you.
Posted 11 months ago
I have taken 12 sessions of Nerivio out of total 18 sessions! It has not worked for me at all! The frequency and intensity both have increased and Nerivio is not helping at all!
Helpful Report
Posted 1 year ago
Hi, Jasmine. Thank you for letting us know Nerivio has not worked for you yet. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. If you'd like to continue with Nerivio, Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) will be able to help you get the most effective treatment with your device.
Posted 1 year ago
It has not helped at all...my migraines and managed with supplements...my constant symptom is neck pain and 3x of arthritis
Helpful Report
Posted 1 year ago
We're sorry to hear you have not experienced relief of your migraine after using Nerivio but encourage you to complete a few more sessions to see if it will work for you. It is important to follow some key tips: 1. Based on the usage directions from your healthcare provider, treat early for effective accute treatment and/or treat regularly every other day for effective migraine prevention. 2. Set an intensity that is strong but comfortable. Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. For effective results, complete the full 45-minute treatment. Consult with your healthcare provider if you have questions about your treatment approach and feel free to contact Nerivio Cares customer support if you need assistance with your REN wearable (📩 support@nerivio.com / 📞 866-637-4846).
Posted 1 year ago
Ich habe das nerivio Gerät um Test bestellt. Ich habe chronische Migräne und mir eine noninvasive und nicht medikamentöse Behandlung in der Akutsituation erhofft. Nach 8 Anwendungen eher ernüchternd. Bisher hat es nicht funktioniert, dass sich die Migräne nicht weiter aufbaut. Sehr schade. Wäre schön gewesen.
Helpful Report
Posted 1 year ago
Hi, Natalie. Thank you for letting us know Nerivio has not worked for yet. We understand migraine affects everyone differently, and each migraine toolbox is tailored to meet the individual's specific needs. If you'd like to give Nerivio another try, Nerivio Germany customer support (📩 kontakt@nerivio.de/ 📞 0800 589 26 38) is available to help you get the most effective treatment. We recommend that you consult with your healthcare provider if you have questions about your treatment approach.
Posted 1 year ago
Didn't work for me
Helpful Report
Posted 1 year ago
Thanks for letting us know, Rickey. We're sorry to hear you have not experienced relief of your migraine after using Nerivio but encourage you to complete a few more sessions to see if it will work for you. It is important to follow some key tips: 1. Based on the usage directions from your healthcare provider, treat early for effective accute treatment and/or treat regularly every other day for effective migraine prevention. 2. Set an intensity that is strong but comfortable. Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. Complete a full treatment. For effective results, complete the full 45-minute treatment. Consult with your healthcare provider if you have questions about your treatment approach and feel free to contact Nerivio Cares customer support if you need assistance with your REN wearable (📩 support@nerivio.com / 📞 866-637-4846).
Posted 1 year ago
This device is not at all useful and it is not impacting positively even 1%. This device is not helping in reduction of even mild pain
Helpful Report
Posted 1 year ago
Hi, Chander. We are sorry to hear that you did not experience relief of your migraine after using Nerivio. It is important to follow some key tips: 1. Based on the usage directions from your healthcare provider, treat early for effective acute treatment (preferably within 60 minutes of the start of your migraine attack) and/or treat regularly every other day for effective migraine prevention. 2. Set an intensity that is strong but comfortable. Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. Complete a full treatment. For effective results, complete the full 45-minute treatment. Consult with your healthcare provider if you have questions about your treatment approach. Feel free to contact Nerivio India Customer Support if you need assistance with your REN wearable (📩 neriviodrl@porteamedical.com / 📞 1800-123-2360).
Posted 1 year ago
VORSICHT Abo FALLE! Das Gerät hat keinen Retoureschein dabei und es wird automatisch ein Abo abgeschlossen wenn das Gerät nicht sofort nach der Testphase zurück geschickt wird! Das muss erstmal mit Aufwand rausfinden! Schade!
Helpful Report
Posted 1 year ago
What an incredible testimonial, Maryam 💚 We're thrilled to hear you've found relief for your chronic migraine with Nerivio. If you ever have questions or need assistance with your REN wearable, Nerivio Germany customer support is here for you (📩 kontakt@nerivio.de / 📞 0800 589 26 38).
Posted 1 year ago
I have not felt a noticeable change with a treatment yet. After each use my arm feels as if I have a Charlie hourse.
Helpful Report
Posted 1 year ago
Nerivio is rated 3.9 based on 2,189 reviews