Name: Nerivio
Rating: 3.84

“can't use ,my account won't come up,says I have it under new account, but it still won't let me start .this is been a pain in the rear”

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Posted 3 weeks ago

“There is little to no help.”

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Posted 1 month ago

Hi, Charles. Based on usage history and clinical data, we recommend adhering to the following guidelines for effective treatment ⬇️ 1. As with all acute migraine treatments, treating early is key to success and improved efficacy (preferably within 60 minutes of the start of your migraine). 2. Set an intensity that is strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. For effective results, complete the full 45-minute treatment. If you have treated with Nerivio and have not experienced relief/freedom, or the migraine has returned, you may administer additional treatments on the same day. We recommend you switch arms between treatments. For further device assistance, Nerivio Cares customer support can help you get the most effective treatment (📩 support@nerivio.com / 📞 866-637-4846). For any additional questions about your migraine treatment plan, please reach out to your healthcare provider.

Posted 1 month ago

“Llevo 3 tratamientos y de momento no he observado ningún resultado. No ha conseguido bajarme el dolor y los síntomas acompañantes.”

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Posted 1 month ago

Hi, Maria. Thanks for taking the time to share your Nerivio experience. Based on our clinical studies and feedback from users, we recommend using Nerivio about 4-5 times to evaluate its efficacy for aborting your migraine attacks. Here's some guidlines for effective acute treatment: 1. As with all acute migraine treatments, treating early is key to success and improved efficacy. 2. Set an intensity that is strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. 3. For effective results, complete the full 45-minute treatment. For further assistance, feel free to contact Nerivio India customer support: 📩 soportepacientes@nerivio.es / 📞‍93-355-49-16

Posted 1 month ago

“Nerivio is agravating my migraine more. I take rizactriptan whenever i get a migraine. I have used Nerivio thrice, and then taken the pill but after using Nerivio , i hv to take double dosage of my medicine as headache gets very severe.”

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Posted 1 month ago

Hi, Rachana. We're sorry to hear you have not yet experienced relief of your migraine after using Nerivio. Nerivio leads to pain relief in 2 out of 3 people with migraine (67%) and to pain freedom in more than 1 out of 3 (37%). As in all treatments for migraine, not everyone benefits from Nerivio. In such cases, the migraine attack itself may continue and even worsen with time, which is the natural progress of untreated migraine attacks. In other words, worsening of an attack may result from the patient not being responsive to the treatment, not considered a side effect from the treatment itself. We recommend you consult with your personal healthcare provider if this continues or if there are any other concerns.

Posted 1 month ago

“No effect on migraine pain”

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Posted 1 month ago

Hi, Diksha. Based on our clinical studies and feedback from users, we recommend using Nerivio about 4-5 times to evaluate its efficacy for aborting your migraine attacks. Here's some guidlines for effective acute treatment: 1. As with all acute migraine treatments, treating early is key to success and improved efficacy. 2. Set an intensity that is strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. 3. For effective results, complete the full 45-minute treatment. For further assistance, feel free to contact Nerivio India customer support: 📩 neriviodrl@porteamedical.com / 📞1800-123-2360

Posted 1 month ago

“Very bad after sale service”

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Posted 2 months ago

Thanks for letting us know, Manjunath. Please contact Nerivio India customer support for assistance: 📩 neriviodrl@porteamedical.com 📞 1800-123-2360

Posted 1 month ago

“This thing is too damn hard to put on it hasn’t done hardly anything with my headaches. And it also too hard to put on. So I quit using him then I get mad and destroy destroyed. The one I have on trying to get on my arm.”

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Posted 2 months ago

Hi, Eugene. We're sorry to hear you're having a problem with putting on your Nerivio but are happy to help. Someone from our team will reach out to you to provide assistance. Otherwise, feel free to contact Nerivio Cares customer service (📩 support@nerivio.com / 📞1-866-637-4846 M-F 8am-8pm ET) at a time that is convenient for you.

Posted 2 months ago

“I have taken 12 sessions of Nerivio out of total 18 sessions! It has not worked for me at all! The frequency and intensity both have increased and Nerivio is not helping at all!”

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Posted 2 months ago

Hi, Jasmine. Thank you for letting us know Nerivio has not worked for you yet. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. If you'd like to continue with Nerivio, Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) will be able to help you get the most effective treatment with your device.

Posted 2 months ago

“It has not helped at all...my migraines and managed with supplements...my constant symptom is neck pain and 3x of arthritis”

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Posted 3 months ago

We're sorry to hear you have not experienced relief of your migraine after using Nerivio but encourage you to complete a few more sessions to see if it will work for you. It is important to follow some key tips: 1. Based on the usage directions from your healthcare provider, treat early for effective accute treatment and/or treat regularly every other day for effective migraine prevention. 2. Set an intensity that is strong but comfortable. Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. For effective results, complete the full 45-minute treatment. Consult with your healthcare provider if you have questions about your treatment approach and feel free to contact Nerivio Cares customer support if you need assistance with your REN wearable (📩 support@nerivio.com / 📞 866-637-4846).

Posted 3 months ago

“Ich habe das nerivio Gerät um Test bestellt. Ich habe chronische Migräne und mir eine noninvasive und nicht medikamentöse Behandlung in der Akutsituation erhofft. Nach 8 Anwendungen eher ernüchternd. Bisher hat es nicht funktioniert, dass sich die Migräne nicht weiter aufbaut. Sehr schade. Wäre schön gewesen.”

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Posted 3 months ago

Hi, Natalie. Thank you for letting us know Nerivio has not worked for yet. We understand migraine affects everyone differently, and each migraine toolbox is tailored to meet the individual's specific needs. If you'd like to give Nerivio another try, Nerivio Germany customer support (📩 kontakt@nerivio.de/ 📞 0800 589 26 38) is available to help you get the most effective treatment. We recommend that you consult with your healthcare provider if you have questions about your treatment approach.

Posted 3 months ago

“Didn't work for me”

Helpful Report

Posted 3 months ago

Thanks for letting us know, Rickey. We're sorry to hear you have not experienced relief of your migraine after using Nerivio but encourage you to complete a few more sessions to see if it will work for you. It is important to follow some key tips: 1. Based on the usage directions from your healthcare provider, treat early for effective accute treatment and/or treat regularly every other day for effective migraine prevention. 2. Set an intensity that is strong but comfortable. Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. Complete a full treatment. For effective results, complete the full 45-minute treatment. Consult with your healthcare provider if you have questions about your treatment approach and feel free to contact Nerivio Cares customer support if you need assistance with your REN wearable (📩 support@nerivio.com / 📞 866-637-4846).

Posted 3 months ago

“This device is not at all useful and it is not impacting positively even 1%. This device is not helping in reduction of even mild pain”

Helpful Report

Posted 3 months ago

Hi, Chander. We are sorry to hear that you did not experience relief of your migraine after using Nerivio. It is important to follow some key tips: 1. Based on the usage directions from your healthcare provider, treat early for effective acute treatment (preferably within 60 minutes of the start of your migraine attack) and/or treat regularly every other day for effective migraine prevention. 2. Set an intensity that is strong but comfortable. Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. Complete a full treatment. For effective results, complete the full 45-minute treatment. Consult with your healthcare provider if you have questions about your treatment approach. Feel free to contact Nerivio India Customer Support if you need assistance with your REN wearable (📩 neriviodrl@porteamedical.com / 📞 1800-123-2360).

Posted 3 months ago

“VORSICHT Abo FALLE! Das Gerät hat keinen Retoureschein dabei und es wird automatisch ein Abo abgeschlossen wenn das Gerät nicht sofort nach der Testphase zurück geschickt wird! Das muss erstmal mit Aufwand rausfinden! Schade!”

Helpful Report

Posted 3 months ago

What an incredible testimonial, Maryam 💚 We're thrilled to hear you've found relief for your chronic migraine with Nerivio. If you ever have questions or need assistance with your REN wearable, Nerivio Germany customer support is here for you (📩 kontakt@nerivio.de / 📞 0800 589 26 38).

Posted 3 months ago

“I have not felt a noticeable change with a treatment yet. After each use my arm feels as if I have a Charlie hourse.”

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Posted 4 months ago

“It does not seem to help...40 frequency should provide some relief.”

Helpful Report

Posted 4 months ago

Hi, we are sorry to hear that you have not experienced relief of your migraine after using Nerivio and encourage you to complete a few more sessions to see if it will work for you. It is important to follow some key tips: 1. Based on the usage directions from your healthcare provider, treat early for effective accute treatment and/or treat regularly every other day for effective migraine prevention. 2. Set an intensity that is strong but comfortable. Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. Complete a full treatment. For effective results, complete the full 45-minute treatment. Consult with your healthcare provider if you have questions about your treatment approach and feel free contact Nerivio Cares customer support if you need assistance with your REN wearable (📩 support@nerivio.com / 📞 866-637-4846).

Posted 4 months ago

“I am using this Device since Nov 2024 but didn't observed any significant improvement in the frequency of Migrane attack. Even didn't get temporary relief when I use this device during migraine.”

Helpful Report

Posted 4 months ago

We are sorry to hear that you did not experience relief of your migraine after using Nerivio, Atil. You can try using Nerivio a couple more times to see if it will work for you. It is important to follow some key tips: 1. Based on the usage directions from your healthcare provider, treat early for effective accute treatment and/or treat regularly every other day for effective migraine prevention. 2. Set an intensity that is strong but comfortable. Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. Complete a full treatment. For effective results, complete the full 45-minute treatment. Consult with your healthcare provider if you have questions about your treatment approach and feel free contact Nerivio Cares customer support if you need assistance with your REN wearable (📩 support@nerivio.com / 📞 866-637-4846).

Posted 4 months ago

“Your product does not work. I reread the instructions and so did my team. I will use for at least 30 days.”

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Posted 5 months ago

“So far absolutely no improvement”

Helpful Report

Posted 5 months ago

Hi, Katharina. We are sorry to hear that you have not yet experienced relief with Nerivio. You can try using Nerivio a couple more times to see if it will work for you. It is important to follow some key tips: 1. Based on the usage directions from your healthcare provider, treat early for effective accute treatment and/or treat regularly every other day for effective migraine prevention. 2. Set an intensity that is strong but comfortable. Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. Complete a full treatment. For effective results, complete the full 45-minute treatment. Consult with your healthcare provider if you have questions about your treatment approach.

Posted 5 months ago

“No effect or change to my migraines”

Helpful Report

Posted 6 months ago

Aubrey, we are sorry to hear that you did not experience relief of your migraine after using Nerivio. You can try using Nerivio a couple more times to see if it will work for you. It is important to follow some key tips: 1. Start treatment early: As with all acute migraine treatments, treating early is key to success and improved efficacy. 2. Set an intensity that is strong but comfortable: Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. Complete a full treatment: For effective results, complete the full 45-minute treatment. Consult with your healthcare provider if you have questions about your treatment approach. For assistance with your Nerivio, send us a DM or contact Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846). One of our Nerivio Cares representatives will be able to help you get the most effective treatment with your REN wearable.

Posted 6 months ago

“Only two treatments in, but it disconnects from the app even though inches away and some videos don’t play properly A month in, this device is showing no effect at all as a preventative and on several days I have developed a migraine after using it….. I’m n the UK and have had no response from the help contact in response to my queries and am wondering why?”

Helpful Report

Posted 6 months ago

Thanks for letting us know. Always make sure you have the latest version of the Nerivio app, and if this issue continues, follow the below steps to troubleshoot this problem: 1. Turn your phone off and back on. 2. Turn Bluetooth off and back on again in the settings menu. Do not try to pair the device from the Bluetooth menu. 3. Place the device next to the phone on a table. (If the device is on your arm please remove it when connecting.) 4. Turn on the device by pushing the power button (green light will flash). 5. Open the Nerivio App on your phone. 6. Press the “Connect Nerivio” button. 7. Wait 10 seconds to see if the device automatically pairs or prompts you to pair for the first time. If this does not work, please contact Nerivio Cares at 937-637-4846 for further assistance.📞

Posted 6 months ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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