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Nerivio Reviews

3.9 Rating 2,093 Reviews
69 %
of reviewers recommend Nerivio
3.9
Based on 2,093 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Nerivio Reviews
Anonymous
Anonymous  // 01/01/2019
Chronic Migraine, daily for 3 years. Since start of Nerivio treatment- no change in headche
Helpful Report
Posted 1 week ago
We're sorry to hear that you did not experience relief of your migraine after using Nerivio. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. In addition, the timing of relief varies among users, and some may require multiple sessions for noticeable improvement. While clinical trials showed significant results, individual responses can differ. We recommend consulting with your healthcare provider about your experience.🙏
Posted 6 days ago
No impact. Mostly I can’t get it to function. Malfunctions over and over. Very frustrating unit.
Helpful Report
Posted 4 weeks ago
Hi Larissa, thank you for sharing your experience. We have escalated this issue to our support team, they will be reaching out to you.
Posted 3 weeks ago
I have seen no difference in the few times I’ve used it. Disappointed.
Helpful Report
Posted 1 month ago
Thank you for your feedback, Brigette. We’re sorry to hear that your experience with Nerivio was different from what you expected. Migraine affects everyone differently, and each person’s toolbox needs to be tailored to their individual needs. We generally recommend using Nerivio at least 4–5 times to allow it to fit into your personal migraine management cycle, find your optimal intensity level, and get comfortable with the treatment. If Nerivio was prescribed as a preventive therapy, consistency is essential—treating every other day for at least two months is important to see meaningful results. If you’d like to give Nerivio another try, our Nerivio Cares team would be happy to support you and help you get the most effective experience possible. 📩 support@nerivio.com 📞 866-637-4846
Posted 4 weeks ago
Nerivio did not relieve my migraine even once. I always have to take other medication within 1 hour after using Nerivio.
Helpful Report
Posted 1 month ago
Hi Anita, thank you for letting us know about your Nerivio experience. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. If you'd like to give Nerivio another try, Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) will be able to help you get the most effective treatment with your device.
Posted 1 month ago
My neurologist prescribed me Nerivio because I am in my first trimester of pregnancy and I can’t take my regular migraine medicine. I do not see any impact at all using this device, it has unfortunately not worked for me.
Helpful Report
Posted 1 month ago
Hi Alyssa, thank you for sharing your experience with Nerivio. We understand that migraine affects everyone differently, and each treatment approach needs to be tailored to individual needs. If you’d like to give Nerivio another try, our Nerivio Cares Team can help you get the most effective use from your device. 📩 support@nerivio.com 📞 866-637-4846 You may also find this article helpful — it highlights the three pillars for effective Nerivio treatment: https://help.nerivio.com/en/articles/5977584-nerivio-3-pillars-for-effective-acute-and-preventive-treatment-of-migraine We're here for any questions, The Nerivio Team
Posted 1 month ago
Hard to set up with a kid. Instructions unclear.
Helpful Report
Posted 1 month ago
Hi Suzanne, thank you for sharing this feedback. We’re sorry to hear that setting up Nerivio for your child was difficult, and we really appreciate you letting us know. Our team is always working to make setup as smooth and clear as possible, especially for parents and kids. If you’re open to it, we’d love to connect you directly with our product team to better understand your experience and make improvements. Please reach out to us at support@nerivio.com / 📞 866-637-4846 so we can follow up personally💚
Posted 1 month ago
Still remain same
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Posted 2 months ago
Big poo app doesn't help
Helpful Report
Posted 2 months ago
It didnt help me at all. I was told about money back policy if its not useful. Sales person is out of touch.pls take dis back and return my money paid.REFUND NOT YET RECIEVED. email me at bathla.anuj@gmail.com
Helpful Report
Posted 2 months ago
No improvement regarding any kind of light triggering the chronic migraines I have. Restarted using the Nerivio after treatment at Akeso and hospitalisation at Brenthurst Clinic for the trigger of the migraines is any form of light. I have twelve sessions left.
Helpful Report
Posted 3 months ago
Hi Celeste, thank you for letting us know about your Nerivio experience. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. It may take 4-5 treatments to get used to the new way of treating, to find your personal intensity and understand how to incorporate it into your migraine management. Feel free to reach out to Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) for any questions💚
Posted 3 months ago
Unfortunately the Nerivio is not working for my acute treatment of migraine. I will encourage my children to try it, hopefully it will work for them!
Helpful Report
Posted 3 months ago
Hi Nicole! Thank you for letting us know about your Nerivio experience. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. If you'd like to give Nerivio another try, Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) will be able to help you get the most effective treatment with your device.
Posted 3 months ago
I have used it twice on the acute setting and it has not reduced my symptoms.
Helpful Report
Posted 4 months ago
Thank you for letting us know about your Nerivio experience. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. It may take 4-5 treatments to get used to the new way of treating, to find your personal intensity and understand how to incorporate it into your migraine management. Feel free to reach out to Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) for any questions💚
Posted 3 months ago
I absolutely do not recommend this device. It’s a complete waste of money, time, and energy. The performance is non-existent, and the customer service is pathetic. They are slow, clueless, and unresponsive. Despite numerous attempts to get help, I received no useful response. Save yourself the trouble and do not buy this product.
Helpful Report
Posted 4 months ago
Hello and thank you for your feedback. We are sorry you have not experiences the anticipated relief with Nerivio, yet. In India, Nerivio is distributed by Dr. Reddy’s Laboratories through Portea Medical - have you tried to contact with customer support in India? They may help you with tips for effective treatment. Here is the info: neriviodrl@porteamedical.com or call 1800-123-2360
Posted 4 months ago
The Nerivio Device after a few sessions seems to have no effect in reducing my migraines. I'll keep trying, but I am not optimistic.
Helpful Report
Posted 4 months ago
Thank you for your feedback, and we’re sorry to hear that you haven’t experienced relief after using Nerivio a few times. If Nerivio was prescribed for prevention, please note that consistent use is key. It’s important to treat every other day for at least 1–2 months to start feeling the full preventive effect—just like with any preventive treatment, results take time and regular use. If you’re using Nerivio for acute treatment, make sure to start the session as soon as migraine symptoms begin. It can take up to 4–5 uses to become familiar with the device, personalize the intensity level, and effectively incorporate it into your migraine routine. Our Nerivio Cares team is here to support you. Please don’t hesitate to reach out—we’d be happy to help you optimize your experience. 📧 support@nerivio.com 📞 866‐637‐4846 (Mon–Fri, 8 AM – 8 PM ET)
Posted 4 months ago
At times nothing helps
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Posted 5 months ago
We hope you find relief soon💚
Posted 5 months ago
can't use ,my account won't come up,says I have it under new account, but it still won't let me start .this is been a pain in the rear
Helpful Report
Posted 6 months ago
Hi Helen, we are sorry to hear that you are having difficulties with the Nerivio app. Please call Nerivio Cares so that we can assist you with this: 866-637-4846 M-F 8am-8pm ET.
Posted 5 months ago
There is little to no help.
Helpful Report
Posted 7 months ago
Hi, Charles. Based on usage history and clinical data, we recommend adhering to the following guidelines for effective treatment ⬇️ 1. As with all acute migraine treatments, treating early is key to success and improved efficacy (preferably within 60 minutes of the start of your migraine). 2. Set an intensity that is strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. For effective results, complete the full 45-minute treatment. If you have treated with Nerivio and have not experienced relief/freedom, or the migraine has returned, you may administer additional treatments on the same day. We recommend you switch arms between treatments. For further device assistance, Nerivio Cares customer support can help you get the most effective treatment (📩 support@nerivio.com / 📞 866-637-4846). For any additional questions about your migraine treatment plan, please reach out to your healthcare provider.
Posted 7 months ago
Llevo 3 tratamientos y de momento no he observado ningún resultado. No ha conseguido bajarme el dolor y los síntomas acompañantes.
Helpful Report
Posted 7 months ago
Hi, Maria. Thanks for taking the time to share your Nerivio experience. Based on our clinical studies and feedback from users, we recommend using Nerivio about 4-5 times to evaluate its efficacy for aborting your migraine attacks. Here's some guidlines for effective acute treatment: 1. As with all acute migraine treatments, treating early is key to success and improved efficacy. 2. Set an intensity that is strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. 3. For effective results, complete the full 45-minute treatment. For further assistance, feel free to contact Nerivio India customer support: 📩 soportepacientes@nerivio.es / 📞‍93-355-49-16
Posted 7 months ago
Nerivio is agravating my migraine more. I take rizactriptan whenever i get a migraine. I have used Nerivio thrice, and then taken the pill but after using Nerivio , i hv to take double dosage of my medicine as headache gets very severe.
Helpful Report
Posted 7 months ago
Hi, Rachana. We're sorry to hear you have not yet experienced relief of your migraine after using Nerivio. Nerivio leads to pain relief in 2 out of 3 people with migraine (67%) and to pain freedom in more than 1 out of 3 (37%). As in all treatments for migraine, not everyone benefits from Nerivio. In such cases, the migraine attack itself may continue and even worsen with time, which is the natural progress of untreated migraine attacks. In other words, worsening of an attack may result from the patient not being responsive to the treatment, not considered a side effect from the treatment itself. We recommend you consult with your personal healthcare provider if this continues or if there are any other concerns.
Posted 7 months ago
No effect on migraine pain
Helpful Report
Posted 7 months ago
Hi, Diksha. Based on our clinical studies and feedback from users, we recommend using Nerivio about 4-5 times to evaluate its efficacy for aborting your migraine attacks. Here's some guidlines for effective acute treatment: 1. As with all acute migraine treatments, treating early is key to success and improved efficacy. 2. Set an intensity that is strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. 3. For effective results, complete the full 45-minute treatment. For further assistance, feel free to contact Nerivio India customer support: 📩 neriviodrl@porteamedical.com / 📞1800-123-2360
Posted 7 months ago
Nerivio is rated 3.9 based on 2,093 reviews