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Nerivio Reviews

3.8 Rating 1,824 Reviews
67 %
of reviewers recommend Nerivio
3.8
Based on 1,824 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Nerivio Reviews
Anonymous
Anonymous  // 01/01/2019
In my 1st use i felt weak electric current flaw ,witch i couldn't change the strength,but the migraine passed away after 45 ', in my second use,after one day,i didn't sense any flaw ,i don't know if it worked at all,after 45' the migraine did not disappear, i need technical help for my next use,thanks,yael,. 0522693403
Helpful Report
Posted 2 years ago
Updated Contact Information: In Israel, Nerivio is marketed via our local partner DaphneMed. Support email is info@daphnemed.com and local Nerivio website is https://www.nerivio-il.co.il/
Posted 2 years ago
It doesn’t work
Helpful Report
Posted 2 years ago
Are you saying that Nerivio is not working for you? Or that your Nerivio device is not working, and you need customer support? We will email you some tips on how to get the most-effective treatment from your Nerivio Device. We hope you will find this helpful in increasing the effectiveness of Nerivio for you. If you need assistance, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.
Posted 2 years ago
This device has little to no effect on my Migraine headaches. I used the device when I believed to have the "Onset" of a migraine headache and it failed to "abort" the headache. I have also tried the Cefaly Dual device and it had little effect on the overall migraine cycle. However while I use the Cefaly it seems to provide some temporary relief. I do not get any relief from migraine pain at all when I use the Nerivio device, so it is basically a waste of time. I also do not like the idea of only having 12 treatments and then I have to replace the device for about $50. For about $50 I can buy 6 electrodes to use with the Cefaly Dual device. The Cefaly device is rechargeable and lasts for years. I would rather keep using the Cefaly Dual device because I think it is more cost effective for me than the Nerivio device. Update: Apparently after the company received my review they weren't pleased with it. The company emailed me asking if I would consider "revising" it. They suggested that since I had more time with the device since I submitted my original review, I therefore should have a more positive opinion of it. Here are their exact words: "Thank you for your review. Would you mind revising it or changing your rating now that you have had time to get to know your Nerivio device a little better?" I was not pleased with their response to my honest review suggesting that I should "revise" it because I had the product longer. Their response makes me feel like I don't know what I'm talking about. What I know for sure is that the device doesn't work for me. The way the device stimulates the nerves in my arm is ineffective at treating my migraine attacks. What I do not like is the company expecting me to write a better review after having the device longer because the original review makes their product look bad. I first started using the device at the end of March and I believe that I had it long enough to know whether it works for me or not. I so far used the device 8 times and haven't noticed any reduction in migraine pain, even when I use it at or near the "onset" of the attack. The device is not going to suddenly work after 8 failed treatments. I made the following changes to my survey responses: "How did you communicate with the company?": I changed my response to email because my doctor sent in my Nerivio prescription to you and you responded by sending me an email. I clicked the link in the email to complete the enrollment process and got an error that the data entered was invalid and that I needed to call. I then called and completed the enrollment process. So I communicated with the company via Email and Telephone. "How would you rate the customer service you received?": I changed my rating from "Very Good" to "Very Poor" because of the company's response to my negative review of their product. The Nerivio device may be simple to use, but the Cefaly device is even simpler. The Cefaly device requires no app to use and activates with a push of a button. Apparently Trigeminal neurostimulation works better for my migraines, and whatever nerve that the Nerivio device stimulates doesn't work at all.
Helpful Report
Posted 2 years ago
We are sorry to hear that you are not getting the results that you were expecting with Nerivio. We will email you some tips on how to get the most-effective treatment from your Nerivio Device. We hope you will find this helpful in increasing the effectiveness of Nerivio for you. If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.
Posted 2 years ago
I don’t feel like this does anything to change my migraines
Helpful Report
Posted 2 years ago
Thank you for your review of Nerivio. We will email you some tips on how to get the most-effective treatment from your Nerivio Device. We hope you will find this helpful in increasing the effectiveness of Nerivio for you. If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.
Posted 2 years ago
Never works, never get to use it and it actually causes more pain trying to spend hours trying to get it to work. It's worthless
Helpful Report
Posted 2 years ago
If you are having trouble with your Nerivio device, please give us a call and we would be happy to assist. Please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.
Posted 2 years ago
The app is HORRIBLE no matter how close I have my phone to the device at least every 2 min it disconnects and I may or may not be able to connect again!
Helpful Report
Posted 2 years ago
If you are having trouble with your Nerivio device, please give us a call and we would be happy to assist. Please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.
Posted 2 years ago
It don’t work at all quit using
Helpful Report
Posted 2 years ago
Thank you for the feedback. We will email you some tips on how to get the most-effective treatment from your Nerivio Device. We hope you will find this helpful in increasing the effectiveness of Nerivio for you. If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.
Posted 2 years ago
Nerivio didn’t work because of my fibromyalgia Please quit sending text messages.
Helpful Report
Posted 2 years ago
Thank you for letting us know. If you are receiving text messages that you no longer wish to receive, please reply to the text messages with the word STOP. If you have any further questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.
Posted 2 years ago
I have used 3 times at the on start of a headache and it has yet to take the ache away
Helpful Report
Posted 2 years ago
Thank you for letting us know how Nerivio have been working for you. We will email you some tips on how to get the most-effective treatment from your Nerivio Device. We hope you will find this helpful in increasing the effectiveness of Nerivio for you. If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST
Posted 2 years ago
Doesn't do a thing for my migraines.
Helpful Report
Posted 2 years ago
We are sorry to hear that you have not experienced relief yet with Nerivio. We will email you some tips on how to get the most-effective treatment from your Nerivio Device. We hope you will find this helpful in increasing the effectiveness of Nerivio for you. If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.
Posted 2 years ago
SENT BACK DID NOT WORK
Helpful Report
Posted 2 years ago
Thank you for your feedback. If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.
Posted 2 years ago
I’ve used Nerivio for my migraines for the last few months and I haven’t noticed any relief in any of my headache symptoms. I’ve used it without any medication assistance and with and it has still not provided any relief.
Helpful Report
Posted 3 years ago
Thank you for letting us know about your experience using Nerivio®. At Theranica we are committed to ensuring that users have a positive experience with the device and are sorry that Nerivio® has not met your needs. If there is anything you need assistance with in order to most-effectively use your Nerivio, please call us at Nerivio Cares at (937)-637-4846, Monday through Friday 8 am-8 pm ET.
Posted 2 years ago
לא עוזר בשום צורה שניסיתי. מיד בתחילת כאב ראש ושעה אחרי.
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Posted 3 years ago
We wait to have this on if you have to have Bluetooth capability but capability but from the day I got it it hasn't been working it sucks cause I'm not able to cope with the headaches and the device is too expensive for not to be able to work
Helpful Report
Posted 3 years ago
Please contact us at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST. We would be happy to help you with this issue.
Posted 3 years ago
Not sure if it’s doing anything good at all except taking my mind off my headache
Helpful Report
Posted 3 years ago
Thank you for the review. We will email you some tips on how to get the most-effective treatment from your Nerivio Device. Here are some tips for using Nerivio: https://youtu.be/7d5IkKxT9M4 We hope you will find this helpful in increasing the effectiveness of Nerivio for you. If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.
Posted 3 years ago
Your product did not work. It’s pretty much a TENS unit and it would work if you put it on the back of your neck or around your knee if you had pain in those areas.
Helpful Report
Posted 3 years ago
Thank you for letting us know Nerivio has not worked for you yet. We acknowledge that migraines affect individuals differently, and each migraine toolbox is tailored to meet the individual's specific needs. We would encourage you to consider contacting Nerivio Cares customer support—one of our Nerivio Cares representatives will be able to help you get the most effective treatment with your device before you give up. Please contact us at support@nerivio.com or call us at 866-637-4846 M-F 8am-8pm ET. We are happy to say that Nerivio has unsurpassed efficacy in the acute migraine treatment space*, with 2/3 of patients reporting pain relief and more than a 1/3 reporting pain freedom. (*Based on pivotal/phase III published clinical trials. Not head-to-head). Nerivio treatment has been validated in 12 peer-reviewed publications and proven in multiple clinical trials and real-world settings. You can explore Nerivio clinical data here: https://bit.ly/NerivioClinicalData Nerivio is an FDA-cleared, innovative remote electrical neuromodulation (REN) wearable for the acute treatment of migraine applied to the upper arm. Nerivio activates Conditioned Pain Modulation (CPM), one of the brain's inherent methods of pain control, which works to turn off migraine pain. Nerivio Mechanism of Action https://www.youtube.com/watch?v=tkO2A_g7q4Q Setting Intensity Since each migraine attack is different, there is no one right setting. The intensity should be strong, but never painful, and should be set within the first few minutes of treatment.    The + and – buttons on your phone screen allow you to set the level, and just after you start a treatment, you can repeatedly press the “plus” button to increase intensity until the sensation feels strong but not uncomfortable.  During clinical trials, the most effective treatment was obtained with intensities over 20% and with averages between 25 and 35%. If you do not get to 20%, however, do not worry, as long as it feels strong. Although the intensity may feel as if it gets weaker during treatment; this is normal and is just your body adjusting to the sensation; there is no need to increase the intensity further.
Posted 3 years ago
This didn’t help. It caused a burning nerve pain in my sacrum
Helpful Report
Posted 3 years ago
Thank you for your feedback. We are happy to hear that Nerivio has helped stop migraines for you! If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.
Posted 3 years ago
It doesn’t seem to work - I’ve tried it three times and no difference or relief.
Helpful Report
Posted 3 years ago
Thank you for your feedback. We will email you some tips on how to get the most-effective treatment from your Nerivio Device. Here are some tips for using Nerivio: https://youtu.be/7d5IkKxT9M4 We hope you will find this helpful! If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.
Posted 3 years ago
Does nothing for migraines
Helpful Report
Posted 3 years ago
We are sorry to hear that Nerivio is not helping you yet. We are happy to say that Nerivio has unsurpassed efficacy in the acute migraine treatment space*, with 2/3 of patients reporting pain relief and more than a 1/3 reporting pain freedom. (*Based on pivotal/phase III published clinical trials. Not head-to-head). Nerivio treatment has been validated in 12 peer-reviewed publications and proven in multiple clinical trials and real-world settings. We will email you some tips on how to get the most-effective treatment from your Nerivio Device. Here are some tips for using Nerivio: https://youtu.be/7d5IkKxT9M4 We hope you will find this helpful! If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.
Posted 3 years ago
Pills work better. Headache gets worse because I delay taking meds and device doesn’t cut it
Helpful Report
Posted 3 years ago
We are sorry to hear that Nerivio is not cutting it for you. We will email you some tips on how to get the most-effective treatment from your Nerivio Device. Here are some tips for using Nerivio: https://youtu.be/7d5IkKxT9M4 We hope you will find this helpful! If you ever have any questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.
Posted 3 years ago
Nerivio is rated 3.8 based on 1,824 reviews