Name: Nerivio
Rating: 3.90

“Reduced pain intensity the first time I used it. After that no affect on pain.”

Posted 3 days ago

Hi Yousuf, thank you for sharing your experience with us. The timing of relief varies among users, and some may require multiple sessions for noticeable improvement. While clinical trials showed significant results, individual responses can differ. Feel free to contact us at Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) to help you get the most effective treatment with your device.🙏

Posted 2 days ago

“Not helping me.”

Helpful Report

Posted 3 weeks ago

Hi Larry, we're sorry to hear that you did not experience relief of your migraine after using Nerivio. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. In addition, the timing of relief varies among users, and some may require multiple sessions for noticeable improvement. While clinical trials showed significant results, individual responses can differ. If you'd like you may reach out to us at Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) we'll be able to help you get the most effective treatment with your device.

Posted 3 weeks ago

“The concept was great and the old product worked well. The new infinity is super buggy, requires lots of messing around, (with a brand new IPhone) and can do more to worsen a migraine than to cure one. A pathetic attempt at an upgrade weakens the argument that this is worth the money. Please bring back your old product, or fix this one!!!”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We’re truly sorry to hear that Nerivio Infinity has not met your expectations. We understand how important it is for a migraine treatment to feel reliable and easy to use, especially during an attack. Nerivio Infinity was developed as a rechargeable option to support long-term migraine management in a more sustainable and cost-effective way. That said, it should function smoothly and consistently. We take feedback about technical performance and user experience very seriously. Our team would be happy to assist you directly with any technical difficulties you encountered and help ensure everything is set up and working properly. You’re welcome to reach out to us through Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846), we’re here to help💚 We truly appreciate you sharing your feedback, as it helps us continue improving for the migraine community. Wishing you relief and better days ahead, The Nerivio Team

Posted 1 month ago

“I have noticed no difference in my migraines”

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Posted 1 month ago

Hi Adrienne, we're sorry to hear you did not find relief of your migraine after using Nerivio🙏 We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. In addition, the timing of relief varies among users, and some may require multiple sessions for noticeable improvement. While clinical trials showed significant results, individual responses can differ. If you would like to give Nerivio another try, Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) will be able to help you get the most effective treatment with your device.

Posted 1 month ago

“I don't feel I have had any benefit from this device. In fact, I feel it makes my symptoms heightened. Also, the first time I used it and followed the directions where it said put the level to where it hurts and then go down two notches, do NOT do that. Awful advice as everyone is different. I almost decided to go to the emergency room for what it did to me. I've been doing it now with that number cut in half. It also reminded me one time to do it but after that, it didn't. Permissions never changed on my phone. Not a good experience so far and don't expect it to change to be honest.”

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Posted 2 months ago

We're sorry to hear about your experience, we hear you and understand your frustration🙏 We have been trying to reach you to help assist you, could you please provide a good number or check your spam for any emails we have sent you. Please DM us so we can further assist you on this matter or reach us at support@nerivio.com or call 1-866-637-4846, Monday through Friday, 8am-8pm ET.💚

Posted 2 months ago

“Ddnt do nothing but its the first treatment”

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Posted 3 months ago

Hi William, we're sorry to hear you did not find relief of your migraine after using Nerivio🙏 We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. In addition, the timing of relief varies among users, and some may require multiple sessions for noticeable improvement. While clinical trials showed significant results, individual responses can differ. For more help to get the most effective treatment with your device, please feel free to contact us at Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846). We're here for anymore questions you may have💚

Posted 3 months ago

“Has not helped yet.”

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Posted 5 months ago

Hi Susan, thank you for letting us know about your Nerivio experience. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. If you'd like to give Nerivio another try, Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) will be able to help you get the most effective treatment with your device.

Posted 5 months ago

“Todavia no siento ningun efecto”

Helpful Report

Posted 5 months ago

Hi Vivian💚 Thank you for letting us know about your Nerivio experience. Your experience is actually quite normal. The timing of relief varies among users - some experience relief shortly after using Nerivio, while others require multiple sessions for noticeable improvement. Not everyone benefits from Nerivio immediately, and this doesn't mean the treatment itself is problematic. It's encouraging that it started working for you after those initial attempts. Feel free to reach out to Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) for any questions💚

Posted 5 months ago

“Ineffective”

Helpful Report

Posted 6 months ago

Hi Ryan! Thank you for letting us know about your Nerivio experience. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. If you'd like to give Nerivio another try, Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) will be able to help you get the most effective treatment with your device.

Posted 5 months ago

“It hasn't helped”

Helpful Report

Posted 6 months ago

Hi Joy. We're sorry to hear that you did not experience relief of your migraine after using Nerivio. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. If you'd like to give Nerivio another try, Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) will be able to help you get the most effective treatment with your device.

Posted 6 months ago

“Not working as preventative so far”

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Posted 8 months ago

Hi Karen, thank you for sharing your Nerivio experience 💚 Preventive treatment takes time to work and requires consistent use, as directed by your healthcare provider. In a randomized, placebo-controlled clinical trial, patients who used Nerivio every other day began experiencing significant improvement after two months of treatment. You’re also welcome to explore our article on the 3 Pillars for Effective Migraine Prevention with Nerivio: 👉 https://help.nerivio.com/en/articles/9772468-migraine-prevention-with-nerivio If you have any other questions, we’re here to help 💚

Posted 8 months ago

“Pese al retraso de meses para recibir el dispositivo, lamentablemente para que no estoy teniendo la respuesta terapéutica que esperaba porque no me ha bajado la intensidad de la migraña ni la periodicidad que era lo que esperaba. Mañana lunes llamaré a la enfermera para no renovarlo.”

Helpful Report

Posted 8 months ago

Hi Maria. We're sorry to hear that you did not experience relief of your migraine after using Nerivio. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. If you'd like to give Nerivio another try, Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) will be able to help you get the most effective treatment with your device.

Posted 8 months ago

“I have tried Nerivio 5 times and I really want it to work. The device is easy to put on and easy to adjust the settings and intensity. However, it doesn’t work for me. One time it helped my migraine. The other times, during the treatment I felt better, but afterwards the migraine pain was worse and I had to take my abortive med. I don’t think I’ll be using this anymore.”

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Posted 9 months ago

Hi Sarah, we're sorry to hear that you did not experience relief of your migraine after using Nerivio. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. We're happy you found relief that works for you- Wishing you less migraine days💚

Posted 8 months ago

“It’s been so so first time using this saw this on tv in fl when I was getting ready to go to bed and I talk to my dr about this Nerivio the Nerivio let me tell u is a lot of money $$$$”

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Posted 9 months ago

Thank you for sharing, Madison. With varying insurance coverage and individual plans, the cost of Nerivio can vary. If you could please provide your insurance carrier, plan name, and state you reside in, we'd be happy to check if Nerivio may be covered for you. 📩 If your insurance does not cover Nerivio, the Nerivio Savings Program will help eligible and insured patients by bringing down the cost.

Posted 8 months ago

“Although I am now not observing every day mild pain but no change in frequency yet. Attack has come back after 10 days and in these 10 days 6 sessions of Nirivio done along including one SOS”

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Posted 10 months ago

Hi, Vibhuti. Thank you for letting us know Nerivio has not worked for you yet. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. If you'd like to continue with Nerivio, Nerivio India customer support (📩 neriviodrl@porteamedical.com / 📞 1800-123-2360) will be able to help you get the most effective treatment with your device.

Posted 8 months ago

“Till now I have used 5 times nerivio device but couldn't find any relief in Pain while using or after using the Nerivio device. It looks that I have spent my money in a useless device. Also every time instructions are different by different people from Nerivio. Hope I will get relief in future sessions or else the money spent is going to be waste of time & money.”

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Posted 10 months ago

Hi. Thanks for sharing your experience. We understand your frustration. While Nerivio is effective for many, individual responses can vary. The timing and extent of relief differ among users, with some needing multiple sessions for noticeable improvement. For consistent results, ensure you're using the correct intensity (strong yet comfortable but not painful) and completing the full 45-minute treatment. If you're still not experiencing relief, we recommend consulting your healthcare provider to discuss your migraine treatment plan.

Posted 10 months ago

“It doesn't work.”

Helpful Report

Posted 10 months ago

We're sorry to hear that you did not experience relief of your migraine after using Nerivio. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. If you'd like to give Nerivio another try, Nerivio Germany customer support (📩 kontakt@nerivio.de / 📞 0800 589 26 38) can provide device assistance to help you get the most effective treatment. We hope you'll find relief soon 🤞

Posted 10 months ago

“I’m not sure where the iimage only GER video is. As a migraine sufferer all the videos having to hear someone talk is Not helpful. Bring back the sound only video.”

Helpful Report

Posted 1 year ago

Thanks for this feedback, Teri. Good news: the original GIER videos designed to accompany your Nerivio acute and/or preventive treatments are still in the GIER UP! video library 👏 Check out the 'Guided Treatment Companion' section. In some of the other sessions, you will be invited to participate in guided deep breathing, muscle relaxation, or visual imagery exercises. The guide will recommend when to close your eyes and relax your vision. We’re here for any further questions about the GIER UP! video library (📩 support@nerivio.com / 📞 866-637-4846).

Posted 1 year ago

“Alivia algo el dolor, pero no cumple mis expectativas, sigo con dolor”

Helpful Report

Posted 1 year ago

Hi, Manuela. We are sorry to hear you did not experience relief of your migraine after using Nerivio. You can try using Nerivio a couple more times to see if it will work for you. It is important to follow some key tips: 1. Based on the usage directions from your healthcare provider, treat early for effective acute treatment (preferably within 60 minutes of the start of your migraine attack) and/or treat regularly every other day for effective migraine prevention. 2. Set an intensity that is strong but comfortable. Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. Complete a full treatment. For effective results, complete the full 45-minute treatment. Consult with your healthcare provider if you have questions about your treatment approach and feel free to contact Nerivio Spain customer support if you need assistance with your REN wearable (📩 soportepacientes@nerivio.es / 📞 ‍93-355-49-16).

Posted 1 year ago

“Should include sleep as a post treatment option. So far the treatment has not had any impact on my migraines.”

Helpful Report

Posted 1 year ago

Hi, we're sorry to hear you have not experienced relief of your migraine after using Nerivio but encourage you to complete a few more sessions to see if it will work for you. It is important to follow some key tips: 1. Based on the usage directions from your healthcare provider, treat early for effective accute treatment and/or treat regularly every other day for effective migraine prevention. 2. Set an intensity that is strong but comfortable. Use the + to increase the intensity until it feels strong yet comfortable and not painful. Setting the intensity below this point could decrease the efficacy of the treatment. In clinical trials, levels below 20% were found to be less effective by the majority of patients. 3. Complete a full treatment. For effective results, complete the full 45-minute treatment. Consult with your healthcare provider if you have questions about your treatment approach and feel free to contact Nerivio Cares customer support if you need assistance with your REN wearable (📩 support@nerivio.com / 📞 866-637-4846).

Posted 1 year ago

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