Name: Nerivio
Rating: 3.92

“Not even 6 months ago I would have rated Nerivio a 5, but now I can only give 2 stars. The quality of the product, or probably more specifically, the app, has gone way down. I used to have no issues pairing my device with the app but now upwards of 50 percent of the time the app cannot find my device at all. And this will happen across multiple devices all at the same time. So I know it’s not just one device having a technical problem. The other 50 percent of the time when it does actually pair smoothly I will start a treatment and within a few seconds the treatment with stop and an error will appear saying something went wrong and my device needs to shut down and I need to try pairing again. When this happens, I get stuck in an endless loop of re-pairing the device, trying another treatment, and it failing again. I have learned that when this happens the only fix is to restart my phone. Which fine, that is simple enough… but essentially every other treatment?? And when I am in a full blown migraine? I shouldn’t have to be trouble shooting the app just to make this device work. I am not sure what changed recently but I have had 3 devices in a row that have had these issues. I used to love Nerivio and found it to be very helpful and effective, and I was willing to pay the price out of pocket for it because it worked. I will give Nerivio praise because when it works, it works. It certainly helps with my migraines and it is nice to have both for preventative and as needed use. However, for what it costs, right now I need things that work, and work reliably, and Nerivio is missing the mark on that.”

Helpful Report

Posted 1 month ago

Thank you for sharing your feedback, we’re sorry to hear that you’ve been having trouble connecting with Nerivio Infinity. The device is designed to sync quickly and reliably, and repeated connection attempts are not the intended experience. We have already informed our support team and they have been trying to reach out to you to investigate this further and assist with troubleshooting. Please contact us at Nerivio Cares support team 💌support@nerivio.com or 📞866-637-4846, and we’ll do our best to help resolve this as quickly as possible. We appreciate your feedback and the opportunity to support you.

Posted 1 month ago

“Don’t see it working that well for me just numbs my arm that’s about it.”

Helpful Report

Posted 3 months ago

Hi Joy, thank you for sharing your experience. Numbing in your arm during a Nerivio treatment is a possible side effect, and it’s usually temporary. It can happen along with tingling, warmth, or mild discomfort, and it should go away shortly after the treatment ends. If the numbness feels uncomfortable, try lowering the intensity a bit, or pause the treatment and reposition the device on your arm, then resume. If the numbness persists after treatment, or you have any concerns, we recommend you to check with your healthcare provider. For anymore questions you may have, we are here for you💚

Posted 3 months ago

“I use the Nerivio for the full 45 min and just sit with eyes closed. I don’t seem to see results. I turn the strength up between 50-75%. Sometimes my arm jumps around a bit. Maybe it’s too strong? After the 45 min is up, I don’t feel any different. ☹️”

Helpful Report

Posted 3 months ago

Hi Jody, thank you for taking the time to share a Nerivio review. The intensity level is personal to you, it should be well felt, comfortable but not painful. In addition, timing of relief varies among users, and some may require multiple sessions for noticeable improvement. While clinical trials showed significant results, individual responses can differ. Feel free to reach us at Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) we'll be able to help you get the most effective treatment with your device🙏

Posted 3 months ago

“Reduced pain intensity the first time I used it. After that no affect on pain.”

Helpful Report

Posted 3 months ago

Hi Yousuf, thank you for sharing your experience with us. The timing of relief varies among users, and some may require multiple sessions for noticeable improvement. While clinical trials showed significant results, individual responses can differ. Feel free to contact us at Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) to help you get the most effective treatment with your device.🙏

Posted 3 months ago

“Not helping me.”

Helpful Report

Posted 4 months ago

Hi Larry, we're sorry to hear that you did not experience relief of your migraine after using Nerivio. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. In addition, the timing of relief varies among users, and some may require multiple sessions for noticeable improvement. While clinical trials showed significant results, individual responses can differ. If you'd like you may reach out to us at Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) we'll be able to help you get the most effective treatment with your device.

Posted 4 months ago

“The concept was great and the old product worked well. The new infinity is super buggy, requires lots of messing around, (with a brand new IPhone) and can do more to worsen a migraine than to cure one. A pathetic attempt at an upgrade weakens the argument that this is worth the money. Please bring back your old product, or fix this one!!!”

Helpful Report

Posted 5 months ago

Thank you for taking the time to share your experience. We’re truly sorry to hear that Nerivio Infinity has not met your expectations. We understand how important it is for a migraine treatment to feel reliable and easy to use, especially during an attack. Nerivio Infinity was developed as a rechargeable option to support long-term migraine management in a more sustainable and cost-effective way. That said, it should function smoothly and consistently. We take feedback about technical performance and user experience very seriously. Our team would be happy to assist you directly with any technical difficulties you encountered and help ensure everything is set up and working properly. You’re welcome to reach out to us through Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846), we’re here to help💚 We truly appreciate you sharing your feedback, as it helps us continue improving for the migraine community. Wishing you relief and better days ahead, The Nerivio Team

Posted 5 months ago

“I have noticed no difference in my migraines”

Helpful Report

Posted 5 months ago

Hi Adrienne, we're sorry to hear you did not find relief of your migraine after using Nerivio🙏 We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. In addition, the timing of relief varies among users, and some may require multiple sessions for noticeable improvement. While clinical trials showed significant results, individual responses can differ. If you would like to give Nerivio another try, Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) will be able to help you get the most effective treatment with your device.

Posted 5 months ago

“I don't feel I have had any benefit from this device. In fact, I feel it makes my symptoms heightened. Also, the first time I used it and followed the directions where it said put the level to where it hurts and then go down two notches, do NOT do that. Awful advice as everyone is different. I almost decided to go to the emergency room for what it did to me. I've been doing it now with that number cut in half. It also reminded me one time to do it but after that, it didn't. Permissions never changed on my phone. Not a good experience so far and don't expect it to change to be honest.”

Helpful Report

Posted 6 months ago

We're sorry to hear about your experience, we hear you and understand your frustration🙏 We have been trying to reach you to help assist you, could you please provide a good number or check your spam for any emails we have sent you. Please DM us so we can further assist you on this matter or reach us at support@nerivio.com or call 1-866-637-4846, Monday through Friday, 8am-8pm ET.💚

Posted 5 months ago

“Ddnt do nothing but its the first treatment”

Helpful Report

Posted 7 months ago

Hi William, we're sorry to hear you did not find relief of your migraine after using Nerivio🙏 We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. In addition, the timing of relief varies among users, and some may require multiple sessions for noticeable improvement. While clinical trials showed significant results, individual responses can differ. For more help to get the most effective treatment with your device, please feel free to contact us at Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846). We're here for anymore questions you may have💚

Posted 7 months ago

“Has not helped yet.”

Helpful Report

Posted 9 months ago

Hi Susan, thank you for letting us know about your Nerivio experience. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. If you'd like to give Nerivio another try, Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) will be able to help you get the most effective treatment with your device.

Posted 9 months ago

“Todavia no siento ningun efecto”

Helpful Report

Posted 9 months ago

Hi Vivian💚 Thank you for letting us know about your Nerivio experience. Your experience is actually quite normal. The timing of relief varies among users - some experience relief shortly after using Nerivio, while others require multiple sessions for noticeable improvement. Not everyone benefits from Nerivio immediately, and this doesn't mean the treatment itself is problematic. It's encouraging that it started working for you after those initial attempts. Feel free to reach out to Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) for any questions💚

Posted 9 months ago

“Ineffective”

Helpful Report

Posted 9 months ago

Hi Ryan! Thank you for letting us know about your Nerivio experience. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. If you'd like to give Nerivio another try, Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) will be able to help you get the most effective treatment with your device.

Posted 9 months ago

“It hasn't helped”

Helpful Report

Posted 10 months ago

Hi Joy. We're sorry to hear that you did not experience relief of your migraine after using Nerivio. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. If you'd like to give Nerivio another try, Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) will be able to help you get the most effective treatment with your device.

Posted 10 months ago

“Not working as preventative so far”

Helpful Report

Posted 1 year ago

Hi Karen, thank you for sharing your Nerivio experience 💚 Preventive treatment takes time to work and requires consistent use, as directed by your healthcare provider. In a randomized, placebo-controlled clinical trial, patients who used Nerivio every other day began experiencing significant improvement after two months of treatment. You’re also welcome to explore our article on the 3 Pillars for Effective Migraine Prevention with Nerivio: 👉 https://help.nerivio.com/en/articles/9772468-migraine-prevention-with-nerivio If you have any other questions, we’re here to help 💚

Posted 11 months ago

“Pese al retraso de meses para recibir el dispositivo, lamentablemente para que no estoy teniendo la respuesta terapéutica que esperaba porque no me ha bajado la intensidad de la migraña ni la periodicidad que era lo que esperaba. Mañana lunes llamaré a la enfermera para no renovarlo.”

Helpful Report

Posted 1 year ago

Hi Maria. We're sorry to hear that you did not experience relief of your migraine after using Nerivio. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. If you'd like to give Nerivio another try, Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) will be able to help you get the most effective treatment with your device.

Posted 1 year ago

“I have tried Nerivio 5 times and I really want it to work. The device is easy to put on and easy to adjust the settings and intensity. However, it doesn’t work for me. One time it helped my migraine. The other times, during the treatment I felt better, but afterwards the migraine pain was worse and I had to take my abortive med. I don’t think I’ll be using this anymore.”

Helpful Report

Posted 1 year ago

Hi Sarah, we're sorry to hear that you did not experience relief of your migraine after using Nerivio. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. We're happy you found relief that works for you- Wishing you less migraine days💚

Posted 1 year ago

“It’s been so so first time using this saw this on tv in fl when I was getting ready to go to bed and I talk to my dr about this Nerivio the Nerivio let me tell u is a lot of money $$$$”

Helpful Report

Posted 1 year ago

Thank you for sharing, Madison. With varying insurance coverage and individual plans, the cost of Nerivio can vary. If you could please provide your insurance carrier, plan name, and state you reside in, we'd be happy to check if Nerivio may be covered for you. 📩 If your insurance does not cover Nerivio, the Nerivio Savings Program will help eligible and insured patients by bringing down the cost.

Posted 1 year ago

“Although I am now not observing every day mild pain but no change in frequency yet. Attack has come back after 10 days and in these 10 days 6 sessions of Nirivio done along including one SOS”

Helpful Report

Posted 1 year ago

Hi, Vibhuti. Thank you for letting us know Nerivio has not worked for you yet. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. If you'd like to continue with Nerivio, Nerivio India customer support (📩 neriviodrl@porteamedical.com / 📞 1800-123-2360) will be able to help you get the most effective treatment with your device.

Posted 1 year ago

“Till now I have used 5 times nerivio device but couldn't find any relief in Pain while using or after using the Nerivio device. It looks that I have spent my money in a useless device. Also every time instructions are different by different people from Nerivio. Hope I will get relief in future sessions or else the money spent is going to be waste of time & money.”

Helpful Report

Posted 1 year ago

Hi. Thanks for sharing your experience. We understand your frustration. While Nerivio is effective for many, individual responses can vary. The timing and extent of relief differ among users, with some needing multiple sessions for noticeable improvement. For consistent results, ensure you're using the correct intensity (strong yet comfortable but not painful) and completing the full 45-minute treatment. If you're still not experiencing relief, we recommend consulting your healthcare provider to discuss your migraine treatment plan.

Posted 1 year ago

“It doesn't work.”

Helpful Report

Posted 1 year ago

We're sorry to hear that you did not experience relief of your migraine after using Nerivio. We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. If you'd like to give Nerivio another try, Nerivio Germany customer support (📩 kontakt@nerivio.de / 📞 0800 589 26 38) can provide device assistance to help you get the most effective treatment. We hope you'll find relief soon 🤞

Posted 1 year ago

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Nerivio Reviews