Name: Nerivio
Rating: 3.91

“If you asked me this a month ago I would have given it 5 stars because it has been a game changer for my chronic migraines. Until I got the new Nerivio infinity. Each time you use it, you need to connect it to your phone via an NFC code on the pads. 98% of the time I have to try repeatedly to get it to connect. As per tech help from AI customer service, I’ve turned my iPhone 16 off and back on. Repeatedly. The level of frustration is crazy high, especially while in the midst of a migraine. I’ve had others help me and they too have had to repeatedly try before they could finally get it to connect. I’m not sure if the one I have is faulty or if the tech wasn’t ready to be released.”

Helpful Report

Posted 2 months ago

Hi Tina, thank you for sharing your feedback. We’re sorry to hear that you’ve been having trouble connecting with Nerivio Infinity. The device is designed to sync quickly and reliably, and repeated connection attempts are not the intended experience. We would be happy to investigate this further and assist with troubleshooting. Please contact us at Nerivio Cares support team 💌support@nerivio.com or 📞866-637-4846, and we’ll do our best to help resolve this as quickly as possible. We appreciate your feedback and the opportunity to support you.

Posted 2 months ago

“Nerivio triggers my migraine and all my mails to the customer service are not accepted, they are all returned. It is very unsatisfying. :( I will have to call again which means at least an hour waiting to get connected.”

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Posted 2 months ago

Hi Cornella, we're sorry to hear about your experience🙏 We'd be happy to assist you on this, since In Germany Nerivio is distributed by betapharm, please contact Nerivio Germany customer support at 💌kontakt@nerivio.de or 📞0800-589-26-38 and share a valid number for them to contact you directly. We're here for any additional assistance you may need💚

Posted 2 months ago

“Works very well and I seen improvement every single day. Not only does it help me but it doesn't bother me in any way and I see it as a way to help me move my day long and others do too.”

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Posted 3 months ago

Hi Carolyn, thank you for taking the time to share a Nerivio review with us💚 We're so glad to hear you’re seeing steady improvement and that Nerivio is helping you move through your day more comfortably. It means a lot to know it’s making a positive difference for you. Wishing you continued relief and many more good days ahead 💚

Posted 3 months ago

“The concept was great and the old product worked well. The new infinity is super buggy, requires lots of messing around, (with a brand new IPhone) and can do more to worsen a migraine than to cure one. A pathetic attempt at an upgrade weakens the argument that this is worth the money. Please bring back your old product, or fix this one!!!”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your experience. We’re truly sorry to hear that Nerivio Infinity has not met your expectations. We understand how important it is for a migraine treatment to feel reliable and easy to use, especially during an attack. Nerivio Infinity was developed as a rechargeable option to support long-term migraine management in a more sustainable and cost-effective way. That said, it should function smoothly and consistently. We take feedback about technical performance and user experience very seriously. Our team would be happy to assist you directly with any technical difficulties you encountered and help ensure everything is set up and working properly. You’re welcome to reach out to us through Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846), we’re here to help💚 We truly appreciate you sharing your feedback, as it helps us continue improving for the migraine community. Wishing you relief and better days ahead, The Nerivio Team

Posted 3 months ago

“I haven’t really noticed a significant change yet.”

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Posted 3 months ago

Hi Melissa, thank you for taking the time to share a Nerivio review🙏 We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. In addition, the timing of relief varies among users, and some may require multiple sessions for noticeable improvement. While clinical trials showed significant results, individual responses can differ. If you'd like guidance or support to get the most effective treatment with your Nerivio device, please feel free to reach us at Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846)

Posted 3 months ago

“It really helps my migraines. It's been a game changer”

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Posted 3 months ago

We're so happy to hear you found relief of your migraine with Nerivio, Amy💚 Wishing you less migraine days ahead, we're always here for you🙏

Posted 3 months ago

“It is easy to use and I have noticed that since using the Nerivio I have taken less medication to control and manage my migraines. I have also noticed that I have had less migraines in this period.”

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Posted 3 months ago

We're so happy to hear you found relief and reduction of medication use since treating with Nerivio. Wishing you less migraine days and more relief ahead, we're here for you💚

Posted 3 months ago

“I absolutely hate the new updates to the Nerivio device. I loved the idea of creating less waste by just replacing the electrodes but the new design and features are just awful. The new NFC tag means you must use your device with a smartphone which for me is less desirable than using my IPad which is easier to see, especially when I am trying to avert a migraine. The new technology is not simple to use at all. EVERYTIME I try to use the device now I end up in an endless loop of turning on the device, getting it connected to the app, trying unsuccessfully to to "tap" the NFC until the device shuts down. I attempted this loop for 20 minutes this morning and gave up. And for some bizarre reason, the arm band is now so small I need an extension. Trying to manipulate the device and the armband is hard enough, adding the extension has made it impossible to do without assistance. I used to love this device and found it a very helpful migraine tool. I no longer feel that way and will not renew my subscription nor would I recommend this device to anyone else. The "improvements" have wrecked it's performance. I am very sorry not have this tool anymore.”

Helpful Report

Posted 3 months ago

Hi Laura, thank you for sharing your experience. We’re truly sorry to hear about your frustration. With Nerivio Infinity, our goal was to improve sustainability by eliminating the need to dispose of the full device and battery, and allowing replacement of electrodes only, at no additional cost. That said, ease of use is critical, and we’re sorry this hasn’t been your experience. If your device does not support NFC, you should receive a pop-up message stating that NFC is not supported and that you may continue using the electrode pad. After pressing “OK,” you should be able to start treatment without syncing the NFC. If you’re experiencing connection loops or other issues on your phone, our Nerivio Cares team would be glad to troubleshoot with you. In addition, the armband is available in four sizes (S–XL), with extensions for larger sizing needs. If you need an additional extender or a different size, please reach us at Nerivio Cares at support@nerivio.com or 866-637-4846. We would also truly value the opportunity to learn more about your experience and would welcome connecting for a brief conversation if you’re open to it. We appreciate your feedback and hope we can support you further🙏

Posted 3 months ago

“Absolutely not easy to use”

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Posted 3 months ago

Hi Dan, thank you for sharing your experience. We understand your frustration, we'd be happy to help assist you and provide guidance on how to use Nerivio easily. Please feel free to reach out to us at Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) we'll be able to help guide you on how to use Nerivio easily and get the most effective treatment with your device. In addition here is a helpful link on how to use Nerivio 🔗https://www.nerivio.com/how-to-use-nerivio For any more questions you may have, we're here for you💚

Posted 3 months ago

“It has help me a lot my headaches have diminished”

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Posted 3 months ago

Hi Floridalia, we're happy to hear you found relief of your migraine with Nerivio💚 Thank you for taking the time to share a Nerivio review, wishing you less migraine days ahead🙏

Posted 3 months ago

“It work once have been trying to get it to work will not sync , this is very annoying when you have a migraine, big mistake on trying this thing waste of money.”

Helpful Report

Posted 3 months ago

Hi Jennifer, we’re sorry to hear how frustrating this was, especially during a migraine attack. Our Nerivio Cares team was able to connect with you and guide you through the syncing process, and we’re glad the issue was resolved during the call. If you ever need assistance again, we’re here to help💚

Posted 3 months ago

“It has helped reduce the frequency and severity of my chronic migraines.”

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Posted 3 months ago

We're so happy to hear you found relief of your migraine with Nerivio, Leslie💚 Thank you for sharing your experience, wishing you less migraine days ahead🙏

Posted 3 months ago

“So far I have been able to stop most migraines from becoming full blown”

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Posted 3 months ago

We're so glad to hear you found relief of your migaine with Nerivio, Valarie💚 Thank you for taking the time to share your experience, wishing you less migraine days ahead🙏

Posted 3 months ago

“Very helpful and it actually works, I’m having better moods”

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Posted 3 months ago

We're so happy to hear you are having better days and Nerivio works for you, Leon🙏 Wishing you less migraine days ahead💚

Posted 3 months ago

“Brings my migraines down at least a level or two.”

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Posted 3 months ago

We're so glad to hear you found relief with Nerivio, Robert! Thank you for taking the time to share a Nerivio review, wishing you less migraine days ahead💚

Posted 3 months ago

“The nerivio device has helped me a ton with managing migraine symptoms. I love the ease of use of the app and the content.”

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Posted 3 months ago

Hi Sarah, we're so happy to hear you found relief with Nerivio! Thank you for taking the time to share your experience. Wishing you less migraine days ahead💚

Posted 3 months ago

“Decreased pain but doesn’t take it all away”

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Posted 3 months ago

Hi Paula, thank you for sharing your experience. The timing of relief varies among users, and some may require multiple sessions for noticeable improvement. While clinical trials showed significant results, individual responses can differ. If you would like to give Nerivio another try, Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) will be able to help you get the most effective treatment with your device.

Posted 3 months ago

“Since starting Nerivio, I’ve gone from 30 migraine days a month to about 15. They’re so much shorter, less severe and less frequent. So thankful I asked my neuro about Nerivio!”

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Posted 3 months ago

Hi Marissa, that is amazing! We're so happy to hear you found relief with Nerivio, thank you for taking the time to share your experience, wishing you less migraine days with Nerivio!💚

Posted 3 months ago

“I have noticed no difference in my migraines”

Helpful Report

Posted 3 months ago

Hi Adrienne, we're sorry to hear you did not find relief of your migraine after using Nerivio🙏 We understand migraine affects everyone differently and that each toolbox is tailored to meet the individual's specific needs. In addition, the timing of relief varies among users, and some may require multiple sessions for noticeable improvement. While clinical trials showed significant results, individual responses can differ. If you would like to give Nerivio another try, Nerivio Cares customer support (📩 support@nerivio.com / 📞 866-637-4846) will be able to help you get the most effective treatment with your device.

Posted 3 months ago

“It helps but need additional meds”

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Posted 3 months ago

Hi Shirley, thank you for taking the time to share a review. We're happy to hear that Nerivio is part of your migraine toolbox, wishing you less migraine days ahead💚

Posted 3 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email

Nerivio Reviews