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The Shade Reviews

4.5 Rating 1,640 Reviews
87 %
of reviewers recommend The Shade
Company Reviews Metrics Info
4.5
Based on 1,640 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read The Shade Reviews

About The Shade:

The Shade is Australia's leading home hair colour and hair care company. Our colour is Italian-made, and is free from Ammonia, PPD, Parabens, Phthalates and Gluten.

Visit Website

Email:

support@theshade.com.au

Location:

23 Milton Parade Malvern VIC 3144, ,
Malvern
3144

The Shade 5 star review on 30th March 2024
Virginia T
The Shade 5 star review on 30th March 2024
Virginia T
The Shade 5 star review on 10th March 2024
Allison C
The Shade 5 star review on 3rd March 2024
Sarah T
The Shade 5 star review on 2nd March 2024
Audrey G
The Shade 5 star review on 22nd February 2024
Andrea M
The Shade 4 star review on 21st February 2024
Micaela D
423
Anonymous
Anonymous  // 01/01/2019
5
Melissa M
Melissa M
Verified Buyer
“Love the product & accessories! Very happy with the overall colour result & how good my hair feels. Thank you so much!!☺️”
The Shade 5 star review on 23rd June 2021
Helpful Report
5
Jessica B
Jessica B
Verified Buyer
“I absolutely love the shade. I was always buying box dye and my hair was always a slightly different colour when id buy a new one. I've been using the shade for over 6 months, my hair is healthier, it's shiny and it's growing better. I won't ever give up the shade”
The Shade 5 star review on 31st May 2021
Helpful Report
5
Nicole Z
Nicole Z
Verified Buyer
“Great product, great service, so easy and convenient. Love it!”
The Shade 5 star review on 30th May 2021 The Shade 5 star review on 30th May 2021
Helpful Report
5
Tracey T
Tracey T
Verified Buyer
“Vegan and cruelty free, perfect! Easy to use and great colour.”
The Shade 5 star review on 9th May 2021
Helpful Report
5
Silvia B
Silvia B
Verified Buyer
“Love the product. The kit is fabulous and easy! My husband help me! He was surprised how good was! High recommend!”
The Shade 5 star review on 3rd May 2021
Helpful Report
5
Noelle K
Noelle K
Verified Buyer
“So unbelievably happy with my colour! I have been obsessed with the idea of warm copper locks for a while and after paying $$ at a salon and still not quite getting the look I was after, I decided to take a leap of faith and subscribe to The Shade. I am so happy with how it turned out ❤️”
The Shade 5 star review on 23rd April 2021
Helpful Report
5
Debbie B
Debbie B
Verified Buyer
“Love the medium blonde. Makes my hair lovely and soft. Completely covers my grey hair.”
The Shade 5 star review on 21st April 2021
Helpful Report
5
Samantha F
Samantha F
Verified Buyer
“I’ve tried all the at home hair colour brands and never found one that I was completely happy with. I found The Shade and ordered it, along with the extra developer for greys. It works so well, it doesn’t feel like it’s burning my scalp during colouring and the colour is perfect. The added bonus is my hair is always silky smooth afterwards! I recommend The Shade to everyone, you won’t be disappointed.”
The Shade 5 star review on 3rd April 2021
Helpful Report
5
Neha M
Neha M
Verified Buyer
“The product is amazing.. I find it is very easy to use and gives perfect colour.”
The Shade 5 star review on 25th March 2021
Helpful Report
5
Tracy R
Tracy R
Verified Buyer
“I have tried various products but I am truly impressed with The Shade! The fact that it is Cruelty Free, Vegan, Reasonably priced, of Excellent Quality and easy to use definitely helps me give my stamp of approval - what else can one ask for? :) I use the PAOLA - Dark Chestnut Blonde and absolutely love the violet undertones!”
The Shade 5 star review on 22nd March 2021
Helpful Report
5
Kirsten C
Kirsten C
Verified Buyer
“Absolutely fantastic, I am so happy with the results”
The Shade 5 star review on 21st March 2021
Helpful Report
5
Tiffany B
Tiffany B
Verified Buyer
“Love it! Beautiful color that lasts for weeks.”
The Shade 5 star review on 10th March 2021
Helpful Report
5
Anita L
Anita L
Verified Buyer
“The shade covered my hair fantastically!! I have very thick longish hair and am extremely happy with the result. Better than a Salon!!!”
The Shade 5 star review on 4th March 2021
Helpful Report
5
Vanessa H
Vanessa H
Verified Buyer
“I usually colour my hair at home so I know what is required. I loved using this product especially using the little set that came with it. It was very easy to use and the best part was that it felt so natural compared to other products - no strong smells! My hair felt great afterwards too. At first I thought it came out darker than normal but I waited a couple of weeks and it's back to what I am after. Will definitely be using it again :)”
The Shade 5 star review on 1st March 2021
Helpful Report
5
Margaret C
Margaret C
Verified Buyer
“What a great recommendation I got today went to hairdresser for cut and was told what a awesome hair colour I had and how soft and easy it was to work with Great Colour Easy to Use”
The Shade 5 star review on 24th February 2021 The Shade 5 star review on 24th February 2021 The Shade 5 star review on 24th February 2021
Helpful Report
5
Marie S
Marie S
Verified Buyer
“The Shade is the best DIY hair colour product I ever used. My hair is fine with some grey hair showing up. Their hair colour last and you be amazed how simple the instructions are. Bonus, their shampoo and conditioner are great products too.”
The Shade 5 star review on 24th February 2021 The Shade 5 star review on 24th February 2021
Helpful Report
5
Deanna S
Deanna S
Verified Buyer
“I love this product so much. Most hair dye leaves my hair dead and dry, but the shade has left my hair feeling soft and amazing. The shampoo and conditioner provided is lovely. I have henna dyed hair now but that is so time consuming. I have started dying my regrowth with The Shade and the colour matches perfectly. Very happy with The Shade.”
The Shade 5 star review on 10th February 2021
Helpful Report
5
BRENNA S
BRENNA S
Verified Buyer
“I ordered the 4.5 shade and it is amazing! It is so easy use my husband actually did my hair for me. full coverage and awesome vibrant colour! Highly recommend using this. The light colour in pics is my natural hair colour.”
The Shade 5 star review on 10th February 2021 The Shade 5 star review on 10th February 2021 The Shade 5 star review on 10th February 2021
Helpful Report
5
Karen H
Karen H
Verified Buyer
“I am allergic to hair colour so when I came across Shade it has not got a multitude of nasties. I tested it out and it's so much kinder to my scalp. My hairdresser is impressed with the colour and how it holds. I'm also very impressed with the customer service and just recently my parcel went astray - no fault of shade, however they replaced it pronto. Very happy girl all round, highly recommend.”
The Shade 5 star review on 10th February 2021
Helpful Report
5
Sarah C
Sarah C
Verified Buyer
“Shade was true to its advertised contour., The quality compared to supermarket brands is amazing. The colour actually stays in longer than average brands . The best part of the shade is it’s I ingredients that are free from harmful chemicals”
The Shade 5 star review on 10th February 2021
Helpful Report
5
Jane K
Jane K
Verified Buyer
“Great to not think about remembering to have on hand. Fantastic coverage & colour!”
The Shade 5 star review on 2nd February 2021
Helpful Report
5
Olga K
Olga K
Verified Buyer
“I used TRIESTE – LIGHT GOLDEN COPPER BROWN -- love this color. The hair feels soft, silky, and smells good. Customer service is great, thanks. Would recommend everybody.”
The Shade 5 star review on 31st January 2021 The Shade 5 star review on 31st January 2021
Helpful Report
4
Fiona K
Fiona K
Verified Buyer
“Fantastic products! Very happy with the instructions and the colour. My hair feels amazing after being coloured and will be using the product again 😊”
The Shade 4 star review on 27th January 2021
Helpful Report
5
Justine D
Justine D
Verified Buyer
“After colouring my hair at home for over twenty years, this is by far the best colour I have come across. Covered my greys exceptionally well, left my hair feeling very healthy & absolutely loved the blonde colour.”
The Shade 5 star review on 27th January 2021
Helpful Report
5
Narelle B
Narelle B
Verified Buyer
“LOVE IT! Easy to use, smells great, hair feels amazing, colour is perfect 😊”
The Shade 5 star review on 26th January 2021
Helpful Report
5
Rhiannon P
Rhiannon P
Verified Buyer
“I received my first order this week! I have never coloured my hair my self so I was really apprehensive but I loved the Chocolate Blonde!! Exactly the colour I have been looking for since going dark after being blonde my whole life! I decided to only freehand brush it through so I still had some lighter tones and I am thrilled! What a lovely colour, the conditioner smelt amazing and really softened my hair up after washing out the colour.”
The Shade 5 star review on 19th January 2021
Helpful Report
5
Leianne P
Leianne P
Verified Buyer
“Fabulous product and fabulous service! I am thrilled with The Shade and even my hairdresser approves.The subscription option is super convenient and my duo colour is perfect also it leaves my hair feeling beautifully healthy. Could not be happier with The Shade!”
The Shade 5 star review on 16th January 2021 The Shade 5 star review on 16th January 2021
Helpful Report
5
Ilaria F
Ilaria F
Verified Buyer
“Great quality product delivered to your door: it couldn't be any better!”
The Shade 5 star review on 29th December 2020
Helpful Report
5
Carolyn S
Carolyn S
Verified Buyer
“I love everything, from easy subscription to packaging to the fabulous colours! Great coverage and no overpowering scent. My latest colour is Mahogany Brown, and it is gorgeous!”
The Shade 5 star review on 28th December 2020
Helpful Report
5
Shalini S
Shalini S
Verified Buyer
“Great product. Excellent coverage and gentle on the hair and scalp!”
The Shade 5 star review on 27th December 2020
Helpful Report
The Shade is rated 4.5 based on 1,640 reviews
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