The Shade Reviews

Name: The Shade
Address: 23 Milton Parade Malvern VIC 3144, ,, Malvern
Rating: 4.52

4.5 Rating 1,640 Reviews

87 %

of reviewers recommend The Shade

Company Reviews

Metrics

Info

4.5

Based on 1,640 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About The Shade:

The Shade is Australia's leading home hair colour and hair care company. Our colour is Italian-made, and is free from Ammonia, PPD, Parabens, Phthalates and Gluten.

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Email:

support@theshade.com.au

Location:

23 Milton Parade Malvern VIC 3144, ,
Malvern
3144

"I have been using The Shade for over three years now and have never looked back. The Shade gives a beautiful colour with even coverage. Best of all, there is no nasty smell or chemicals burning my eyes. I love the colour, I use Sicily-Medium Blonde and receive compliments on the colour all the time. "

The Shade 5 star review on 30th March 2024

Virginia T

"I had never coloured my hair prior to using The Shade and found it to be simple and easy to use. It covers greys well. I find it great value for money, too."

The Shade 5 star review on 10th March 2024

Allison C

"I love a home colour and The shade now allows me to do it without damaging my hair. The products are amazing quality & easy to use. I had a consult with one of The Shade colourists last year and I\u2019m still really liking my dark brown hybrid colour. Absolutely recommend! "

The Shade 5 star review on 3rd March 2024

Sarah T

"A very gentle hair dye, lasts well. Love dark ash blonde! Covers the grey I have at front perfectly."

The Shade 5 star review on 2nd March 2024

Audrey G

"Thank you The Shade your product is amazing quality and I love it ! With the help of your colourists I now have the colour I love. I have had two hairdressers comment on how perfect my colour is. The shampoo I love \ud83d\udc95 "

The Shade 5 star review on 22nd February 2024

Andrea M

"loved it! the color looks beautiful!\r\nthe only downside is that it did not cover my white hair completely.\r\nOther than that, the quality of the product and the result on my hair are both incredible!"

The Shade 4 star review on 21st February 2024

Micaela D

423

Anonymous

Anonymous // 01/01/2019

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Aysha C

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“I love my shade subscription, always making me feel refreshed from the comfort of my home during lockdown. Products leaving my hair feel luscious and sooo soft!”

The Shade 5 star review on 16th September 2020

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Sharon K

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“So shiny and colour lasts for 7 weeks with no greys coming through. Hair feels conditioned and glossy.”

The Shade 5 star review on 15th September 2020

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Tanya H

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“The colour is perfect and application is so easy. The kit provided has everything you need to apply the colour with ease. The colour is vibrant and covers greys well. So glad I found this, no more box colour! Very happy!”

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Mirta P

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“I waited with anticipation for my new toxins free colour. Once I received it I couldn’t wait to try it out and the results are amazing! My hair is shiny, the colour is perfect and vibrant, just as I wanted it to be! The entire process was easy from the colour consultation which was very helpful and highly professional to having the perfect desired results! I am very happy I found this product and will never go back! Thank you! You’ve got yourself a customer for life! Mirta”

The Shade 5 star review on 14th September 2020

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Miranda W

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“Love the quality and overall result of The Shade hair colour. The fact that it doesn’t irritate my scalp is an extra bonus.”

The Shade 4 star review on 14th September 2020

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Valentina M

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“Love my new hair colour. Easy application and looks amazing”

The Shade 5 star review on 4th September 2020

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Eva L

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“Absolutely fabulous & a must try - my hair was ashy blonde/grey & I wanted something warmer - look at it now The Shade is easy to use with a generous amount of product & gives you a colour with staying power.”

The Shade 5 star review on 2nd September 2020

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Tessa J

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“Really happy with the results. I’ve had several compliments from people asking where I got my hair coloured and they are surprised that I did it at home.”

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Audrey G

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“Vibrant two toned colour. I love it! It’s safe, Doesn’t sting on application. Nice touch that cape, bowl etc are supplied with first order. Reasonably priced.”

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Kathy I

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“Just love the results. My hair looks like it was professionally coloured and was so easy to apply. Highly recommend.”

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Katie E

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“Website fantastic and easy to use. Shipping was fast and efficient with great packaging. Equipment easy to use & directions easy to follow. Colour Shade is beautiful and vibrant.”

The Shade 5 star review on 31st August 2020

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The Shade is rated 4.5 based on 1,640 reviews