The Shade Reviews

Name: The Shade
Address: 23 Milton Parade Malvern VIC 3144, ,, Malvern
Rating: 4.54

4.5 Rating 2,423 Reviews

88 %

of reviewers recommend The Shade

Company Reviews

Metrics

Info

4.5

Based on 2,423 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

About The Shade:

The Shade is Australia's leading home hair colour and hair care company. Our colour is Italian-made, and is free from Ammonia, PPD, Parabens, Phthalates and Gluten.

Visit Website

Email:

support@theshade.com.au

Location:

23 Milton Parade Malvern VIC 3144, ,
Malvern
3144

The Shade 5 star review on 13th October 2026

583

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love how soft my hair feels. The products all smelt divine too! it's a very gentle product (it didn't burn my scalp like other brands)!”

Helpful Report

“Beautiful colour and an excellent kit. I used the Catania (Lightest beige blonde) on my naturally dark blonde hair that had been dyed a rose gold previously. The colour came out beautiful and cool toned with fabulous shine. Would highly recommend The Shine :)”

The Shade 5 star review on 16th November 2018

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“The hair dye regained the moisture in my hair and the color also suits me really well! Will definitely try this product again in the future.”

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“Really loving my new shade! It is such a delight to have everything you need in the kit to do your hair and much more than I ever expected. It was so easy, fast, and mess free. I will never go back to the salon and sit there for hours only to be disappointed $200 later, or buy a packet mix full of chemicals from the supermarket ever again! Oh and they matched my favourite hair colour perfectly :)”

The Shade 5 star review on 15th November 2018

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“Loved the rich colour and how healthy and shiny my hair looked. Easy to apply and rinse out. Love it!”

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“I have normal, frizzy, tired, middle aged hair - normally I colour at home with known products and they don't cover the grey very well, lack shine and seem a bit monotone and flat. The Shade however! I tried mahogany brown on clean hair washed 2 days ago, and the grey cover is outstanding! There is tone, shine and bounce - without any extra work or product, it's already more curly bouncy than frizz and the colour is so rich! 5 thumbs up from me.”

The Shade 5 star review on 11th November 2018

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“Great to use, comes with everything you need to get started. Gives great shine and colour.”

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“Firstly navigating the website of The Shade was pleasant and easy. I loved the colour consultant to help pick a gorgeous colour. Bellagio - darkest brown was colour I selected. Once my package arrived only a few days later I excitedly opened it up to find a very slick and smart looking little box along with a small black bag. The kit looks great. I like that you get absolutely everything you need. The cape covered great. Also to find a barrier oil and also a colour removal wipe instantly gave me ease knowing I would get a much better colouring experience. The Shade colouring kit looks and feels that it is very professional and upmarket unlike cheap supermarket brands. The mixture spreads surprising well through very thick and long hair. The brush is a good size for application. The hook on end of the brush is great for helping with sectioning hair. There is no chemically smell at all. No over powering perfumes either. I felt No heat or itching on my scalp at all at any stage. I ordered an extra dye for long hair. There was a really good amount within the 2 dyes, there was actually dye left over which never happens with other kits. The dye is not heavy feeling whilst in your hair. The dye did not stain my scalp which I find happens in supermarket kits so I was surprised to notice this. Washing the dye out was easy. The shampoo and conditioner provided has left my hair feeling amazingly soft and light. Unfortunately after leaving the dye on 45 minutes it only covered approximately 90-95% of my grey hair completely. I feel maybe if the mixture was on my hair longer then the 45 minutes it may have achieved 100% My only thought with the kit was that the type of glove almost cheapened the kit. Possibly better fitting gloves would be great but otherwise I love everything about The Shade hair colour kit. I can’t wait to try another colour.”

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“I love this product ! Not only is it amazing quality , it comes with some very handy items! It’s absolutely amazing , I’ll be back ! 5 stars”

The Shade 5 star review on 7th November 2018

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“Fabulous product but I need go a bit darker next application to get a result more to my liking.”

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“Im back, i come back for another round and this time i went from my Deep Golden Brown to Medium Blonde. This brought my hair back to a more Spring tone. It come out a lovely light brown honey colour and looks great in the sun. Again this long hair kit covered all my hair and gave full coverage. Looks like i stepped out of a salon again. This is my go to brand for all my hair colours and such good value for $34.95.”

The Shade 5 star review on 31st October 2018

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“Oh how i love The Shade, so first off i did not believe a home hair dye kit was even going to dye all my hair as it is sooooo long and thick. I bought the long hair kit and loved it, this really does make home hair dying so easy and no mess. I love the kit i get everything i need like bowl, mat, clips & gloves. This is the first dye kit to ever cover all of my hair like i states, it gave my hair full coverage and was so shiny & soft afterwards. This colour is the Deep Golden Brown, my hair was a brown/red faded colour before, very impressed with the depth of colour and how it did not damage my hair in any way. Everyone thought i has this done at a salon. Totally hooked on this brand now and i can dye my hair for $34.95 the cheapest ever as my hair can costs up to $300 easy. Thanks The Shade will be back.”

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“So glad to choose ”The Shade” for a colour change I had blonde hair and I choose mahogany brown. I loved the packaging it was so exclusive and detailed instructions. also, I am in love with my hair colour and hair texture loved the shampoo and conditioner my hair is super soft and shiny.”

The Shade 5 star review on 28th October 2018

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“This is such an awesome product I can't believe how soft and shiny my hair is now, I can't stop touching it :) The colour is really deep, and it's exactly the shade I wanted. The Salon Kit comes with everything you need, bowl and brush, 4 clips, a cape to wear and even a bench mat so you don't stain your bathroom bench! I use to go to a salon, but not anymore. My Colour Kit now comes delivered to my door every 4 weeks (you can choose your frequency of delivery between 2 - 8 weeks). As well as the colour and developer, you also get colour protection shampoo and conditioner, a colour remover wipe, gloves, and barrier oil (so the colour doesn't go on your face). 10 out of 10!”

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“Thank you for my new hair! Perfect shade, covered my greys, gave it beautiful shine and depth of colour. Very pleased with the overall result and the products and service !”

The Shade 5 star review on 24th October 2018

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“I'm very happy with The Shade. I've received great service from the get-go and I'm also pleased with the product. I wanted to use a hair colour that was not only kind to my hair and scalp, but was free of ammonia and other nasties. It's also cost effective, as because I have short hair, I only need to use half of the product each month or so.”

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“I just wanted to message you and let you know how much I loved using your hair dye for the first time .... I have received so many compliments and it looks better than the $300 salon job... not to mention all the free time at home I’m going to have now I won’t have to spend hours in the salon... ! I used the Copper Golden Blonde shade and it came out amazing !! Plus the application kit that was included in my trial kit is awesome; the cape thing protects all my clothes and I didn’t ruin any towels !! I have been telling anyone that will listen to try out your products !! So so good !”

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“The colour I received is amazing. It covered my 2 tone (dark) coloured hair with 1 kit. I would highly recommend this product over supermarket packets. I will definitely be purchasing more!!”

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“Amazing product, so convenient & easy to use. Not to mention the money & time I am saving.”

The Shade 5 star review on 15th October 2018

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The Shade is rated 4.5 based on 2,423 reviews