The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.79

4.8 Rating 1,622 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,622 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Swift delivery and excellent products.”

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Posted 3 years ago

“I ordered some Mr Perfect shower gels. I love these shower gels - perfect stocking fillers. I ordered them online and Somerset Toiletry Co sent them out to me - well packaged and arrived on time. Would definitely use again. Thanks.”

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Posted 3 years ago

“The products were easy to select on the website and arrived sooner than expected, great!”

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Posted 3 years ago

“Really good much stronger than i expected, super value”

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Posted 3 years ago

“Best on the market for price, size and aroma. We have several around the house and lots of friends who visit ask where we go the, so expect more oders.”

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Posted 3 years ago

“I was looking for Pomelo related gifts for a relative and came across The Somerset Toiletry Co as a result of a Google search. Having found the perfect gift I was really pleased to discover that they are a home grown UK company that focuses on producing sustainable, free from cruelty, quality products locally. Clearly aware of their potential environmental impact, the use of environmentally friendly processes, recycling and packaging materials helps mitigate any production concerns I may have had. Combined with an incredibly helpful customer service team, the easy ordering process and quality products available, I would happily recommend The Somerset Toiletry Co to anyone in a heartbeat. Thank you.”

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Posted 3 years ago

“Lovely bottle, lovely fragrance.”

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Posted 3 years ago

“The order process was very good, easy to follow website and prompt acknowledgement of order, plus speedy despatch. The only reason not five stars was that the packaging was rather poor. However the items delivered were I damaged.”

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Posted 3 years ago

“I've used this company for years and always had excellent, prompt service. Thank you.”

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Posted 3 years ago

“Good service lovely products”

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Posted 3 years ago

“Excellent customer service easy to contact.”

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Posted 3 years ago

“Best of all products available! Do you do foot cream?”

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Posted 3 years ago

Thank you so much! You can use this cream on your feet, but we do plan to create more products focused on pampering feet. So please keep an eye on our socials.

Posted 3 years ago

“Handy and lovely perfume”

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Posted 3 years ago

“Lovely ethical packaging”

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Posted 3 years ago

“Just a nice scented soap fir a reasonable price. Delivered quickly.”

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Posted 3 years ago

“Having not received my items I contacted the company. They were very efficient in tracking down where the parcel was. It arrived the next day. As it’s present I can’t comment on the quality of the products, but the smells are gorgeous and the packaging really beautiful.”

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Posted 3 years ago

“So pleased with these brought for a. Present and am sure they are going to love them liked them so much I will be getting more for myself They were well packaged and arrived quickly Thankyou”

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Posted 3 years ago

“Ginger and Lime room diffuser is the only one that l will use in my home going forward ! Classy subtle aroma that puts lots of high end product to shame . Worth every penny .”

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Posted 3 years ago

“Lovely soap however very little fragrance”

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Posted 3 years ago

“The soaps smelled absolutely divine. I would have thought that you would have wrapped the soap in some kind of tissue paper or plastic to ensure the smell stayed longer. the other thing is the lid was so loose. As soon as I picked it up the tin the lid fell off and out popped the unwrapped soap. I wanted to give it as a birthday gift. I had to get some lovely paper and wrap the soap and the extra bits served to help the lid stay in place a bit better. The soaps are now living in Antigua West Indies as the recipient went home with them on Monday 7th November. Otherwise it was great. Best regards Yvonne”

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Posted 3 years ago

We're so glad you loved the fragrance and sorry the lid was not secure. If you get in touch directly, we'd love to offer you a discount off your next purchase.

Posted 3 years ago

The Somerset Toiletry Co is rated 4.8 based on 1,622 reviews