The Tank Shop Reviews

4.8 Rating 425 Reviews
96 %
of reviewers recommend The Tank Shop
4.8
Based on 425 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Tank Shop Reviews
Anonymous
Anonymous  // 01/01/2019
tank and fitments very happy with it working great
Helpful Report
Posted 2 months ago
Dear Peter,Thank you so much for taking the time to rate us with a wonderful 5 stars! We genuinely appreciate your feedback and are thrilled to hear that you are happy with your tank and fitments. It brings us immense joy knowing that everything is working great for you. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We are always here to help. Thank you once again for choosing The Tank Shop. We truly appreciate your support! Best regards, The Tank Shop
Posted 2 months ago
Brilliant
Helpful Report
Posted 2 months ago
Dear Eddie,Thank you so much for awarding The Tank Shop with a brilliant 5-star rating! We truly appreciate your kind words and support. Best regards, Julie
Posted 2 months ago
The tank was delivered as planned with good service from the driver. It is not being installed until the 4/4, will send a pic then.
Helpful Report
Posted 2 months ago
Thank you so much, Robert, for your fantastic 5-star rating of The Tank Shop! We truly appreciate your feedback and we're thrilled to hear that your tank was delivered smoothly with excellent service from our driver. We understand that you'll be installing it on 4/4 and we can't wait to see it in action! Please do share a picture with us then, as we'd love to admire your new tank. Thank you once again for choosing The Tank Shop. It was a pleasure serving you, and we look forward to continue providing you with top-notch products and service.
Posted 2 months ago
Quality product just the right colour and quick delivery
Helpful Report
Posted 2 months ago
Dear Jan, Thank you so much for your wonderful 5-star rating of The Tank Shop! We truly appreciate your support and are thrilled to hear that you are satisfied with your purchase. Thank you once again for your kind review. We truly value your feedback and hope to serve you again in the future. Best regards, The Tank Shop Team
Posted 2 months ago
Very good quality product ,very supportive, polite, friendly,helpful , polite to the elderly and disabled people as well with full of knowledgeable. The delivery driver was also very helpful and understanding the needs of disabled people while delivering the product. I would definitely use their services again. Outstanding service and product.
Helpful Report
Posted 2 months ago
Dear Sharnjeet, Thank you so much for your wonderful 5-star rating and review of The Tank Shop! We greatly appreciate your kind words and are thrilled to hear that you found our product to be of very good quality. We are dedicated to providing supportive, polite, and friendly service to ALL our customers. It's great to know that you found our team to be knowledgeable and accommodating to your needs. We are also glad to hear that our delivery driver was helpful and understanding of your needs. Your satisfaction means a lot to us, and it's fantastic to know that you would choose our services again in the future. Once again, thank you for choosing The Tank Shop, and we look forward to serving you again soon. Best regards, Julie
Posted 2 months ago
Delivery was a day late
Helpful Report
Posted 2 months ago
Dear Rob, Thank you so much for taking the time to share your feedback about your experience with The Tank Shop. At The Tank Shop, customer satisfaction is our utmost priority, and we strive to ensure that every customer leaves happy and satisfied. We're sorry to hear that the delivery was a day late. Unfortunatley the deliveries are made using 3rd parties and there are occasions when deliveries are delayed. Thank you for your valuable feedback and for choosing The Tank Shop. We look forward to serving you again in the future! Warm regards, The Tank Shop Team
Posted 2 months ago
Good communication, fair prices and very quick delivery. We will recommend and use them again.
Helpful Report
Posted 2 months ago
Dear Graham,Thank you so much for your amazing 5-star rating of The Tank Shop! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. Good communication, fair prices, and very quick delivery are all aspects we strive for to ensure customer satisfaction. We look forward to serving you again in the future, and we truly appreciate your recommendation. Best regards, The Tank Shop Team
Posted 2 months ago
Pleased with The Tank Shop. Good, clear website and helpful staff.
Helpful Report
Posted 2 months ago
Dear Nigel,Thank you so much for taking the time to give us a 5-star rating! We genuinely appreciate your kind words and are thrilled to hear that you are pleased with The Tank Shop. It's great to know that our website was clear and user-friendly for you. Our team always strives to be helpful and provide excellent service, so your comment about our staff is truly rewarding. We hope that your positive experience with us continues, and please don't hesitate to reach out if you have any further questions or need assistance. Thank you again for choosing The Tank Shop. Best regards, Julie
Posted 2 months ago
Effecient and prompt service -
Helpful Report
Posted 2 months ago
Thank you so much for your glowing 5-star rating of The Tank Shop! We greatly appreciate your feedback and are thrilled to hear that you found our service efficient and prompt. Our team strives to provide the best experience possible for all our valued customers. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We look forward to serving you again soon!
Posted 2 months ago
Purchased a Petrol Tank with pump. Unfortunately its use isn't user friendly and until you try it you find it's not suitable and your unable to return said item because you have tried to use it. It took 4 weeks to arrive. Products are way to expensive to obtain an alternative. Don't say an item is on a pump when it's gravity fed...how can you possibly get a 52litre tank higher than said petrol inlet!!
Helpful Report
Posted 2 months ago
Dear Marcia, Thank you so much for taking the time to provide us with your feedback on your recent purchase from The Tank Shop. We genuinely appreciate customers who share their experiences with us. We appreciate your point about the product description. We have checked the description and this is exactly as the manufacturer describes it, as well as other online resllers. There is a hand pump on the unit that you need to depress to pump the petrol in an upwards direction. We're sorry that this isn't as you expected. As you say, the more advanced versions are considerably more money. We regret to inform you that as per our return policy, we are unable to accept returns for products that have been used. We do apologize for the delay in the delivery of your order. We did advise you of the delay immediately after you placed the order and you advised us that you were happy to wait. We strive to provide efficient and timely service to all our customers. Occasionally items are out of stock but we do our best to communicate through the whole process. We genuinely value your input.
Posted 2 months ago
Speedy and efficient service
Helpful Report
Posted 2 months ago
Dear Chris,Thank you so much for taking the time to rate The Tank Shop with 5 stars! We truly appreciate your positive feedback and are glad to hear that you had a great experience with us. Speedy and efficient service is something we prioritize at The Tank Shop, and we are thrilled that it resonated with you. We always strive to provide top-notch service to our valued customers like yourself. Thank you once again for choosing The Tank Shop, and we look forward to serving you in the future. Best regards, The Tank Shop Ltd
Posted 2 months ago
A really good personal service. The tank which I ordered had a two to three week lead time, but actually was delivered in just over a week. The tank arrived palletised and in great condition, the courier also unloaded it on my drive exactly where I wanted it. Tank Shop staff I dealt with were very helpful with a 'can do' cheerful attitude. The 1000li bunded tank ordered looks well fabricated and came with all the promised options and fittings. A good experience all round.
Helpful Report
Posted 2 months ago
Thank you so much for your amazing five-star rating, Jeremy! We truly appreciate your kind words and the time you took to share your positive experience with The Tank Shop. We are thrilled to hear that you were satisfied with our excellent personal service. It's great to know that we were able to exceed your expectations by delivering your tank even sooner than expected. Thank you for choosing to shop with us, and we look forward to serving you again in the future.
Posted 2 months ago
Delivery was on time and order arrived complete. On the whole very happy with my product but the packaging was useless. I understand that these tanks are hard wearing but it was just wrapped in a plastic bag with no protection so arrived with scuffed corners. It’s not the end of the world but considering how much you charge a little more care attention was expected.
Helpful Report
Posted 2 months ago
Dear Nicholas, Thank you so much for sharing your feedback on The Tank Shop! We appreciate your kind words and are thrilled to know that, overall, you had a positive experience with us. Our team works hard to ensure that our customers are happy and satisfied, and it's great to hear that our efforts are paying off. We strive to provide exceptional customer service and high-quality products, and it's wonderful to know that we have achieved that with you. We will pass on your comments to Wydale regarding the packaging. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. Our friendly team is always here to help and provide you with the support you need. Once again, thank you for your valuable feedback. We look forward to serving you again in the future!
Posted 2 months ago
Delivered on time well pleased with product
Helpful Report
Posted 3 months ago
Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience with The Tank Shop. We are glad to know that your order was delivered on time and that you are pleased with the product. It's always our top priority to ensure timely delivery and provide high-quality products that meet our customers' expectations. Thank you again for your kind words and for choosing The Tank Shop. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Posted 2 months ago
Needed a tank for our Steam railway, and the Tank shop couldn’t be more helpful. No question was too much and the price is very reasonable. Unfortunately the whole experience was let down by the pallet network but that wasn’t their fault and did all they could to help. Thank-you all concerned
Helpful Report
Posted 3 months ago
Dear Carl, Thank you so much for taking the time to give The Tank Shop a 5-star rating! We truly appreciate your kind words and are delighted to hear that we were able to assist you in finding the perfect tank for your Steam railway. We always strive to provide excellent customer service and help with any questions or concerns. We apologize for any inconvenience caused by the pallet network, but we're glad to hear that we were able to assist you as much as possible. Your understanding and appreciation mean a lot to us. Once again, thank you for choosing The Tank Shop. We value your support and look forward to working you again in the future. Kind regards, Julie
Posted 2 months ago
Excellent service - very good communication. Top class product. Would highly recommend.
Helpful Report
Posted 3 months ago
Dear David, Thank you so much for taking the time to leave us a 5-star rating. We truly appreciate your support and recommendation! We're thrilled to hear that you found our service excellent and our communication very good. We take pride in providing top-class products to our customers, and we're glad that you are satisfied with your purchase. If you need any further assistance in the future, please don't hesitate to reach out to us. Thanks again for choosing The Tank Shop! Best regards, The Tank Shop Team
Posted 3 months ago
Really helpful when I called The Tank Shop and helped to guide me towards the correct tank for our usage, once I ordered the delivery was quick and the delivery company we really good too.
Helpful Report
Posted 3 months ago
Dear Steve, We would like to express our sincere gratitude for your outstanding 5-star rating of The Tank Shop. We are thrilled to hear that our team was able to provide you with exceptional assistance when you reached out to us. We love to hear that we could guide you towards finding the perfect tank to cater to your specific needs. Moreover, we are delighted to hear that the delivery process was prompt and efficient, ensuring that your order reached you in a timely manner. Thank you once again for acknowledging our efforts and for choosing The Tank Shop. If you require any further assistance or have any questions, please do not hesitate to reach out to us. We look forward to serving you again in the future. Warm regards, The Tank Shop Team
Posted 3 months ago
just what i was looking for and at a very good price, it is a well made tank and is very robust, it was the cheapest i could find on line and was delivered very quickly.
Helpful Report
Posted 3 months ago
Thank you so much for your fantastic 5-star rating of The Tank Shop! We truly appreciate your feedback, and we couldn't be happier knowing that our product has met your expectations. We're thrilled to hear that the tank you purchased is just what you were looking for, and that it also came at a very good price. We strive to offer high-quality and durable tanks, and we're delighted to know that you find it well made and robust. At The Tank Shop, customer satisfaction is our utmost priority. We constantly work on providing competitive pricing, and we're glad to know that our tank was the cheapest you could find online. Additionally, we understand the importance of fast delivery, and we're thrilled that your order reached you promptly. Thank you once again for choosing The Tank Shop, and please don't hesitate to reach out if you have any further questions or need assistance. We're here to help! Best regards, The Tank Shop Team
Posted 3 months ago
Fantastic service and quick delivery, Item just what we needed
Helpful Report
Posted 3 months ago
Dear Lee,Thank you so much for taking the time to give us a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a fantastic experience with our service. We pride ourselves on providing excellent service and ensuring quick delivery, so it's wonderful to know that we met your expectations. We're also glad that the item you received from The Tank Shop is exactly what you needed. Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future! Best regards, The Tank Shop Team
Posted 3 months ago
Very good service
Helpful Report
Posted 3 months ago
Thank you so much for your fantastic 5-star rating of The Tank Shop! We truly appreciate your kind words and recommendation. It's wonderful to hear that you found our service to be very good. At The Tank Shop, we strive to provide exceptional service and ensure that our customers' needs are met. Your satisfaction is our top priority, and we are thrilled to have exceeded your expectations. We look forward to serving you again in the future. If you have any further questions or require assistance, please do not hesitate to reach out. Thank you once again for choosing The Tank Shop.
Posted 3 months ago
The Tank Shop is rated 4.8 based on 425 reviews