Name: The Tank Shop
Address: 61 Bridge Street, Kington, Herefordshire
Rating: 4.84

“First time user and excellent service provided and we will be ordering again.”

Posted 1 day ago

Thank you so much for your fantastic 5-star review, Andrew! We're thrilled to hear that you had an excellent experience with us as a first-time user. Your satisfaction is our top priority, and we can't wait to serve you again in the future. If you have any questions or need assistance with your next order, please don't hesitate to reach out. We're here to help! Best wishes, The Tank Shop Team

Posted 1 day ago

“The Tank shop service is my experience is second to none. I ordered a contents gauge for a tank that I had received previously it arrived within two days, excellent service.”

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Posted 3 days ago

Thank you so much for your wonderful 5-star review, Nicholas! We're thrilled to hear that you found our service to be second to none. Speedy delivery is something we strive for, and it's fantastic to know that your contents gauge arrived so quickly. Your feedback really inspires us to continue providing top-notch service, so thank you for sharing your experience with us. If you need anything else in the future, don't hesitate to reach out! Best wishes, The Tank Shop Team

Posted 3 days ago

“Easy to order, efficient delivery”

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Posted 5 days ago

Thank you so much for your fantastic 5-star review, Helen! We're delighted to hear that you found the ordering process easy and the delivery efficient. Your positive feedback motivates us to keep striving for excellence in our service. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Best wishes, The Tank Shop Team

Posted 5 days ago

“Julie was quick to respond to my several queries and very helpful. I’ve still got to get guttering up on garage and connect up the water butt. Maybe the water butt could be a third smaller but I quite like it makes a statement 😄”

The Tank Shop 5 star review on 14th October 2024

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Posted 1 week ago

Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with The Tank Shop. We also love the photo that you have attached to your review (your garden is beautiful, and I agree the terracotta effect water butt looks incredible). We're glad to hear that Julie was quick to respond to your queries and provided helpful assistance throughout the process. We strive to provide excellent customer service, and your feedback reassures us that we're on the right track. Thank you once again for choosing The Tank Shop. If you have any further questions or need any assistance, please don't hesitate to reach out. We're always here to help! Best regards, The Tank Shop Team ;)

Posted 1 week ago

“Good customer service when order and great value compared with other suppliers.”

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Posted 2 weeks ago

Thank you so much for taking the time to leave us a 5-star rating for The Tank Shop! We really appreciate your kind words and are thrilled to hear that you had a positive experience with us. We pride ourselves on providing good customer service when processing orders and ensuring great value compared with other suppliers. It's fantastic to know that this was reflected in your recent interaction with our team. Your feedback means a lot to us and will certainly motivate us to continue delivering exceptional service and value to all our customers. Once again, thank you for choosing The Tank Shop. We look forward to serving you again in the future. Best regards, The Tank Shop Team

Posted 2 weeks ago

“Purchased a rainwater down pipe collection which arrived ahead of schedule and a good price point, very good service....”

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Posted 2 weeks ago

Dear Mark, Thank you so much for your wonderful 5-star review of The Tank Shop! We truly appreciate your support and are thrilled to hear that you had a great experience with our service. It's fantastic to hear that your order arrived ahead of schedule and at a good price point. We always strive to provide the best service possible, and it's fantastic to know that we could meet your expectations. Thank you again for choosing The Tank Shop for your needs. We look forward to serving you in the future! Best regards, Julie

Posted 2 weeks ago

“Excellent service, prompt and friendly.”

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Posted 2 weeks ago

Dear Val,Thank you so much for your 5-star rating of The Tank Shop! We greatly appreciate your feedback and are thrilled to hear that you had an excellent experience with us. We pride ourselves on providing excellent service, and we are delighted that our team was able to offer you prompt and friendly assistance. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further inquiries or require any assistance, please don't hesitate to reach out. Thank you once again for your support! Best regards, The Tank Shop Team

Posted 2 weeks ago

“Great service and communication especially from Julie . Great competitive price.”

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Posted 2 weeks ago

Dear Phillip,Thank you for taking the time to rate The Tank Shop with five stars! We truly appreciate your feedback and support. It's always a delight to hear that our customers have had a positive experience with us. We are particularly thrilled to read your kind words about our excellent service and communication from Julie. We pride ourselves on delivering top-notch customer service, and it's wonderful to know that Julie exceeded your expectations. Additionally, we are glad that our competitive pricing played a role in your satisfaction. We strive to offer the best value for our customers while maintaining the highest quality standards. Once again, thank you for your fantastic review. We hope to serve you again in the future. Best regards, The Tan Shop Team

Posted 2 weeks ago

“As promised, good service”

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Posted 3 weeks ago

Dear Bruce,Thank you so much for awarding The Tank Shop with a fantastic 5-star rating! We are thrilled to know that you had a positive experience with us. As promised, good service is at the core of our business, and we are delighted to hear that we were able to meet your expectations. Our team strives to provide top-quality products and excellent customer service, so receiving your kind acknowledgment truly means a lot to us. We sincerely appreciate your support and recommendation. Should you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards, Julie

Posted 3 weeks ago

“Great service and they worked hard to ensure our tank was delivered within a day or two.”

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Posted 3 weeks ago

Dear Jo,Thank you so much for giving The Tank Shop a 4-star rating! We truly appreciate your feedback and support. We are thrilled to hear that you had a great experience with our service. It was our pleasure to work hard and ensure that your tank was delivered promptly. Your satisfaction is our top priority, and we are glad that we were able to fulfill your expectations. If there is anything else we can assist you with, please do not hesitate to reach out. We look forward to serving you again in the future! Best regards, The Tank Shop Team

Posted 3 weeks ago

“Good Product & prompt service”

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Posted 1 month ago

Dear Peter,Thank you so much for taking the time to rate The Tank Shop with a fantastic 5 stars! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're delighted that you found our products to be of good quality, and we're even more pleased that our service was prompt and efficient. Providing excellent customer service is something we prioritize, so it's wonderful to know that we met your expectations. Once again, thank you for your kind words and for choosing The Tank Shop. We look forward to serving you again in the future! Best regards, Julie

Posted 1 month ago

“Customer service is great, everything has been dealt with in a timely fashion. I’m particularly appreciative of the receptionist who dealt with my issue on delivery times. Happy customer 👍🏼”

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Posted 1 month ago

Dear David, Thank you so much for the fantastic 5-star rating you gave to The Tank Shop! We truly appreciate your feedback and are delighted to hear that you were satisfied with our customer service. It brings us immense joy to know that everything was handled promptly and efficiently. Your kind words have made us a happy team and we are thankful for such wonderful customers like you! Once again, thank you for your support and for choosing The Tank Shop. Warm regards, The Tank Shop Team

Posted 1 month ago

“Delivered on time and what it said on the package, good product and good service”

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Posted 1 month ago

“All 1st class from ordering to delivery.”

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Posted 1 month ago

Dear Howard & Jean, Thank you so much for awarding The Tank Shop with a stellar 5-star rating. We truly appreciate it! It is delightful to hear that your experience with us, from ordering to delivery, was all 1st class. We strive to provide excellent service at every step of the way, and your feedback reinforces our commitment to delivering top-notch quality. Thank you again for taking the time to share your experience. We look forward to serving you again in the future. Best regards, The Tank Shop Team

Posted 1 month ago

“All delivered on the correct date. Driver rang 1 hr before arrival and put the tank inside the gate beside the existing tank ready to swap over. Great”

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Posted 1 month ago

Dear Mark, Thank you so much for your fantastic 5-star rating of The Tank Shop. We really appreciate your feedback and are thrilled to hear that your delivery was a seamless experience. We are glad to hear that everything arrived on the correct date and that our driver went the extra mile by contacting you one hour before arrival. It's great to know that they placed the tank where you wanted it Once again, thank you for taking the time to share your positive experience. We hope to serve you again in the future. Best regards, Julie

Posted 1 month ago

“No problem with tank shop apart from the reason I ordered from them was due to the delivery showing 3 days .... then after I ordered I got the dreaded email that it will take 2 weeks to arrive ....caused timing issues my end ...so if they updated the delivery to show no stock then it would be five stars from me .. once it was in stock as such delivery was fine and easy to track... guy gives you a call when close so you can plan to some extent.”

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Posted 1 month ago

Thank you so much, Steven, for giving The Tank Shop a 4-star rating! We truly appreciate your feedback. We apologize for any inconvenience caused by the delivery timeline discrepancy. We understand that accurate delivery estimates are crucial, and we will definitely work on improving our system to reflect stock availability. Nevertheless, we're glad to hear that once the item was in stock, the delivery was smooth and easy to track. We also appreciate you mentioning the courtesy call to plan for the delivery. Thank you for choosing The Tank Shop, and we look forward to serving you again in the future!

Posted 1 month ago

“Great customer service and tank delivered on time.”

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Posted 1 month ago

Dear Andrew,Thank you so much for giving The Tank Shop a stellar 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Your kind words about our great customer service and timely delivery have made our day! We strive to provide top-notch service to our customers, and it's incredibly rewarding to know that we succeeded in meeting your expectations. Once again, thank you for choosing The Tank Shop. We look forward to serving you in the future. Best regards, Julie

Posted 1 month ago

“Good, helpful advice on the phone. Easy to order online. Friendly, helpful delivery.”

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Posted 1 month ago

Thank you so much for awarding us a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you found our service at The Tank Shop to be excellent. We're glad to know that our team provided you with good and helpful advice over the phone, making your ordering experience easy and convenient. Additionally, we are delighted that our delivery team was friendly and helpful during the process. Thank you once again for choosing us, and we hope to serve you again in the future.

Posted 1 month ago

“Unfortunately the pump does not work We await a response”

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Posted 1 month ago

“Very easy to deal with Ordering was simple Delivery was very quick Logistics company were very accommodating”

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Posted 1 month ago

Dear Alison, Thank you so much for giving The Tank Shop a 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear that you found our services to be excellent. We also wanted to express our gratitude for your kind words: "Very easy to deal with, Ordering was simple, Delivery was very quick, Logistics company were very accommodating." Your satisfaction and ease of dealing with us are of utmost importance, and we are delighted to know that we met your expectations in every aspect. If you have any further questions or require any assistance in the future, please do not hesitate to reach out to us. We are always ready to provide exceptional service. Once again, thank you for choosing The Tank Shop. We hope to serve you again in the future! Best regards, The Tank Shop Team

Posted 1 month ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tank Shop Reviews