Name: The Tank Shop
Address: 61 Bridge Street, Kington, Herefordshire
Rating: 4.83

“Good Product & prompt service”

Posted 1 week ago

Dear Peter,Thank you so much for taking the time to rate The Tank Shop with a fantastic 5 stars! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're delighted that you found our products to be of good quality, and we're even more pleased that our service was prompt and efficient. Providing excellent customer service is something we prioritize, so it's wonderful to know that we met your expectations. Once again, thank you for your kind words and for choosing The Tank Shop. We look forward to serving you again in the future! Best regards, Julie

Posted 1 week ago

“Customer service is great, everything has been dealt with in a timely fashion. I’m particularly appreciative of the receptionist who dealt with my issue on delivery times. Happy customer 👍🏼”

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Posted 1 week ago

Dear David, Thank you so much for the fantastic 5-star rating you gave to The Tank Shop! We truly appreciate your feedback and are delighted to hear that you were satisfied with our customer service. It brings us immense joy to know that everything was handled promptly and efficiently. Your kind words have made us a happy team and we are thankful for such wonderful customers like you! Once again, thank you for your support and for choosing The Tank Shop. Warm regards, The Tank Shop Team

Posted 1 week ago

“Delivered on time and what it said on the package, good product and good service”

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Posted 1 week ago

“All 1st class from ordering to delivery.”

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Posted 1 week ago

Dear Howard & Jean, Thank you so much for awarding The Tank Shop with a stellar 5-star rating. We truly appreciate it! It is delightful to hear that your experience with us, from ordering to delivery, was all 1st class. We strive to provide excellent service at every step of the way, and your feedback reinforces our commitment to delivering top-notch quality. Thank you again for taking the time to share your experience. We look forward to serving you again in the future. Best regards, The Tank Shop Team

Posted 1 week ago

“All delivered on the correct date. Driver rang 1 hr before arrival and put the tank inside the gate beside the existing tank ready to swap over. Great”

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Posted 1 week ago

Dear Mark, Thank you so much for your fantastic 5-star rating of The Tank Shop. We really appreciate your feedback and are thrilled to hear that your delivery was a seamless experience. We are glad to hear that everything arrived on the correct date and that our driver went the extra mile by contacting you one hour before arrival. It's great to know that they placed the tank where you wanted it Once again, thank you for taking the time to share your positive experience. We hope to serve you again in the future. Best regards, Julie

Posted 1 week ago

“No problem with tank shop apart from the reason I ordered from them was due to the delivery showing 3 days .... then after I ordered I got the dreaded email that it will take 2 weeks to arrive ....caused timing issues my end ...so if they updated the delivery to show no stock then it would be five stars from me .. once it was in stock as such delivery was fine and easy to track... guy gives you a call when close so you can plan to some extent.”

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Posted 2 weeks ago

Thank you so much, Steven, for giving The Tank Shop a 4-star rating! We truly appreciate your feedback. We apologize for any inconvenience caused by the delivery timeline discrepancy. We understand that accurate delivery estimates are crucial, and we will definitely work on improving our system to reflect stock availability. Nevertheless, we're glad to hear that once the item was in stock, the delivery was smooth and easy to track. We also appreciate you mentioning the courtesy call to plan for the delivery. Thank you for choosing The Tank Shop, and we look forward to serving you again in the future!

Posted 2 weeks ago

“Great customer service and tank delivered on time.”

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Posted 2 weeks ago

Dear Andrew,Thank you so much for giving The Tank Shop a stellar 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Your kind words about our great customer service and timely delivery have made our day! We strive to provide top-notch service to our customers, and it's incredibly rewarding to know that we succeeded in meeting your expectations. Once again, thank you for choosing The Tank Shop. We look forward to serving you in the future. Best regards, Julie

Posted 2 weeks ago

“Good, helpful advice on the phone. Easy to order online. Friendly, helpful delivery.”

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Posted 2 weeks ago

Thank you so much for awarding us a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you found our service at The Tank Shop to be excellent. We're glad to know that our team provided you with good and helpful advice over the phone, making your ordering experience easy and convenient. Additionally, we are delighted that our delivery team was friendly and helpful during the process. Thank you once again for choosing us, and we hope to serve you again in the future.

Posted 2 weeks ago

“Unfortunately the pump does not work We await a response”

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Posted 3 weeks ago

“Very easy to deal with Ordering was simple Delivery was very quick Logistics company were very accommodating”

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Posted 1 month ago

Dear Alison, Thank you so much for giving The Tank Shop a 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear that you found our services to be excellent. We also wanted to express our gratitude for your kind words: "Very easy to deal with, Ordering was simple, Delivery was very quick, Logistics company were very accommodating." Your satisfaction and ease of dealing with us are of utmost importance, and we are delighted to know that we met your expectations in every aspect. If you have any further questions or require any assistance in the future, please do not hesitate to reach out to us. We are always ready to provide exceptional service. Once again, thank you for choosing The Tank Shop. We hope to serve you again in the future! Best regards, The Tank Shop Team

Posted 1 month ago

“Tank not installed as yet.Delivery/delivery driver excellent”

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Posted 1 month ago

Dear Kevin, Thank you so much for taking the time to give The Tank Shop a 5-star rating! We truly appreciate your feedback and are thrilled to hear about your positive experience with our delivery service. Once again, we genuinely appreciate your support and look forward to serving you again in the future. Best regards, The Tank Shop Team

Posted 1 month ago

“Everything was as advertised very quick shipping”

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Posted 1 month ago

Thank you, Jordan, for taking the time to leave us a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with The Tank Shop. We always strive to provide our customers with the best service possible. Additionally, we're glad to know that everything was as advertised and that our shipping was quick. Your satisfaction is our top priority, and we hope to serve you again in the future.

Posted 1 month ago

“Delivered on the day stated. Service very good. Haven't filled with water yet as base isn't finished.”

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Posted 1 month ago

Dear Rodney,Thank you so much for your fantastic 5-star rating of The Tank Shop! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We're glad to know that your order was delivered on the day as stated, and that you found our service to be very good. Once again, thank you for choosing The Tank Shop. We look forward to serving you again in the future. Best regards, Julie Forsyth

Posted 1 month ago

“A pleasure to deal with a company like this, all questions answered, delivery was on time with updates on progress throughout. Thank you.”

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Posted 1 month ago

Thank you so much for your fantastic 5-star rating of The Tank Shop! We are thrilled to hear that you had such a positive experience with us. "A pleasure to deal with a company like this, all questions answered, delivery was on time with updates on progress throughout". Our team works hard to ensure excellent customer service, and it's feedback like yours that keeps us motivated. We sincerely appreciate your trust in our products and services. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Once again, thank you for choosing The Tank Shop. We look forward to serving you again in the future! Best regards, Julie

Posted 1 month ago

“Really good service. The delivery driver was extremely helpful when unloading.”

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Posted 1 month ago

Thank you so much for taking the time to give us a stellar 5-star rating! We couldn't be happier to hear that you had a fantastic experience with The Tank Shop. We greatly appreciate your kind words about our service. It's wonderful to know that our delivery driver went above and beyond to assist you during the unloading process. We take pride in ensuring that our customers receive top-notch assistance from start to finish. Once again, thank you for choosing The Tank Shop and for sharing your positive feedback. We look forward to serving you again in the future. Best regards, Julie

Posted 1 month ago

“really good service”

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Posted 1 month ago

Dear Davie,Thank you so much for your fantastic 5-star rating of The Tank Shop! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. Providing really good service is at the core of what we do, and we are delighted that we were able to meet your expectations. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We are here to help! Once again, thank you for choosing The Tank Shop and for taking the time to share your wonderful review. We look forward to serving you again in the future. Warm regards, The Tank Shop Team

Posted 1 month ago

“I like businesses that do as they say.From start to finish communication all good. Not disappointed at all.”

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Posted 1 month ago

Dear Chris,Thank you so much for taking the time to give The Tank Shop a glowing 5-star rating! We truly appreciate your kind feedback and are thrilled to hear that you had such a positive experience with us. We understand the importance of clear communication and are delighted to know that from start to finish, we met your expectations. It is our utmost priority to deliver on our promises, and we are thrilled that you were not disappointed in any way. Thank you once again for your support and for choosing The Tank Shop. We look forward to serving you again in the future! Best regards, Julie

Posted 1 month ago

“Excellent service and a good product delivered on time. What more can you say. Thank you”

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Posted 1 month ago

Thank you so much for your fantastic 5-star rating of The Tank Shop! We greatly appreciate your kind words and are thrilled to hear that you had an excellent experience with us. Your satisfaction is our utmost priority, and we are delighted that we could provide you with excellent service and a good product delivered on time. At The Tank Shop, we continually strive to meet and exceed our customers' expectations, and your positive feedback reaffirms our commitment to excellence. We are grateful for your support and can't thank you enough for taking the time to share your positive experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help! Thank you once again for choosing The Tank Shop and for your continuous support. Best Regards, The Tank Shop

Posted 1 month ago

“The tank shop communicated fully through the ordering and dispatch process. We had some difficulties with the logistics of getting the tank to our property over a wall and the type of tank we needed could not be HIAB lifted - but the Tank Shop team were very helpful at ensuring we were kept in the loop of deciding our tail-lift delivery day and requesting a slot to help us make sure we had sufficient help at hand on our end. The tank was delivered on time with clear communication from the Pallex driver and arrived with all the attachements provided in the spec. We havent hooked it up yet, so its more of a pretty green garden ornament at the moment - but I'm sure it will do a wonderful job keeping our house warm through the winter!”

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tank Shop Reviews