The Tank Shop Reviews

Name: The Tank Shop
Address: 61 Bridge Street, Kington, Herefordshire
Rating: 4.83

4.8 Rating 614 Reviews

96 %

of reviewers recommend The Tank Shop

4.8

Based on 614 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tank Shop 5 star review on 14th April 2025

Graham Mills

The Tank Shop 5 star review on 17th March 2025

Gillian Hanan

The Tank Shop 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“Web site very good. Could have had more information of when thes delivery might have been via the courier.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad you found the website very good, and we’re sorry that the courier delivery times information wasn’t as clear as it could be. With a Wydale tank delivery you should have received a text message from the courier with delivery updates. If there’s anything we can assist with for your next order, please let us know. Warm regards, Team The Tank Shop

Posted 1 week ago

“Very friendly and knowledgable service . Our 1000 litre water storage tank arrived within the following week as promised”

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Posted 2 weeks ago

“Matt very helpful and responsive. Great, accurate service. Recommend”

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Posted 2 weeks ago

“SUPER HELPFUL AND WELL PRICED”

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Posted 2 weeks ago

Thank you for your review. We’re glad you found us helpful and well priced. We appreciate your feedback and look forward to assisting you again in the future. Kind regards, Team The Tank Shop

Posted 2 weeks ago

“Good services, fast and honest response,”

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Posted 3 weeks ago

Thank you for your review, Michael. We’re glad you’re happy with the service. We appreciate your feedback and look forward to assisting you again in the future. Kind regards, Team The Tank Shop

Posted 3 weeks ago

“Great tank…”

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Posted 1 month ago

Thank you for your review, Mike. We’re glad you’re happy with the tank. We appreciate your feedback and look forward to assisting you again in the future. Kind regards, Team The Tank Shop

Posted 1 month ago

“Great product and service”

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Posted 1 month ago

Thank you for your review, Alan. We’re thrilled you’re happy with the great product and service. We appreciate your feedback and look forward to assisting you again in the future. Kind regards, Team The Tank Shop

Posted 1 month ago

“THE SERVICE PROVIDED WAS VERY GOOD AN VERY EFFICIENT THE TANK WAS DELIVERED AS PROMISED AND IS EXACTLY WHAT WAS REQUIRED. MANY THANKS AND I WOULD USE YOU AGAIN.”

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Posted 1 month ago

Thank you for your review, Robin. We’re thrilled you’re happy with the service and that the tank met your requirements, delivered as promised. We appreciate your kind words and would be glad to assist you again in the future. Kind regards, Team The Tank Shop

Posted 1 month ago

“i found your service very good but thought there should be bretter provision for delivery it was a bit of a struggle getting it of the lorry for the diver and myself i thought he should have had a drivers mate”

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Posted 2 months ago

Thank you for your review, Ray. We’re glad you found the service good, and we’re sorry that you found the delivery a bit of a struggle. Warm regards, Team The Tank Shop

Posted 2 months ago

“First class product and service. Ordered on Tuesday, delivered on Thursday, doesn't get any better.”

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Posted 2 months ago

Thank you for your review, Lindsay. We’re thrilled you’re happy with the product and service, and that the delivery was quick. If you need anything else, please let us know. Kind regards, Team The Tank Shop

Posted 2 months ago

“Good service deliverd on time, helpfull driver.”

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Posted 2 months ago

Thank you for your review. We’re glad the service was good and delivered on time. If you need anything else, please let us know. Kind regards, Team The Tank Shop

Posted 2 months ago

“Tank arrived on time and a lovely gentleman unloaded with ease. It's not fully in place so I can't say anything more at the moment.”

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Posted 2 months ago

Thank you for your review. We’re glad the tank arrived on time and that the unloading went smoothly. If it’s not fully in place yet, please let us know if you’d like any help or advice once you’re ready to install. Warm regards, Team The Tank Shop

Posted 2 months ago

“Would have been higher if delivery we on HIAB lorry with long reach, pallet truck didn’t get up drive . Office team very good”

Helpful Report

Posted 2 months ago

Thank you for your review, Paul. We’re glad you found the office team very good. We can offer HIAB deliveries on some products, but generally for the domestic tanks delivery is via a tail lift lorry and the positioning is for the installation team to arrange. If there’s anything we can assist with for your next order, please let us know. Warm regards, Team The Tank Shop

Posted 2 months ago

“I telephoned this order through and they were very helpful and arranged for quick delivery. On the order form, it’s specified that the driver would contact me 30 minutes before delivery and the vehicle would have a tail lift. Unfortunately, he did not contact me and the lorry did not have a tail lift. However, I was able to get some assistance and we were able to successfully offload it. The driver was also very helpful. So overall a good experience I would consider using this company again.”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re glad that the overall you had a positive experience. We’re sorry that the driver didn’t contact you 30 minutes before delivery and that the tail lift wasn’t available as stated.This must have been an error with the allocated haulier and we will look into this. If there’s anything we can do to help with future orders, please let us know. Warm regards, Team The Tank Shop

Posted 2 months ago

“Delivery efficient. Installation easy. Product as specified”

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Posted 2 months ago

Thank you for your 5-star review. We’re glad delivery was efficient, installation easy, and the product as specified (1000 Litres Steel Bunded Slimline Oil Tank with Lockable Lid). If you need anything else, we’re here to help. Warm regards, Team The Tank Shop

Posted 2 months ago

“no problem at all”

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Posted 2 months ago

Thank you for your 5-star review. We’re glad there were no problems at all with your order for an Atlantis 1250 Litre Slimline Bunded Oil Tank. If you need anything else, we’re here to help. Warm regards, Team The Tank Shop

Posted 2 months ago

“The 500 litre tank supplied is extremely well made and was delivered very quickly”

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Posted 3 months ago

Thank you for your excellent 5-star review. We’re glad the 500 litre tank is well made and delivery was quick. If you need anything else, we’re here to help. Warm regards, Team The Tank Shop

Posted 3 months ago

“Easy to order the tank that I wanted, excellent delivery.”

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Posted 3 months ago

Thank you for your excellent 5-star review. We’re glad the order process was easy and the delivery went smoothly. If you need anything else, we’re here to help you Martyn. Warm regards, Team The Tank Shop

Posted 3 months ago

“Excellent service, from confirming order, prompt delivery, helpful driver. Unable to fault service provided, thank you. Mark”

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Posted 3 months ago

Thank you for your excellent 5-star review. We’re glad the service and prompt delivery met your expectations. If you need anything else, we’re here to help. Warm regards, Team The Tank Shop

Posted 3 months ago

“Brilliant service over the phone when I ordered my 10,000 LTR tank, and the delivery driver was on time and so helpful and patient. Can't recommend highly enough”

The Tank Shop 5 star review on 18th November 2025

Helpful Report

Posted 3 months ago

Thank you for your excellent 5-star review. We’re glad the service over the phone and the on-time delivery were helpful and patient throughout. If you need anything else, we’re here to help. Warm regards, Team The Tank Shop

Posted 3 months ago

The Tank Shop is rated 4.8 based on 614 reviews