The Tank Shop Reviews

Name: The Tank Shop
Address: 61 Bridge Street, Kington, Herefordshire
Rating: 4.84

4.8 Rating 544 Reviews

96 %

of reviewers recommend The Tank Shop

4.8

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tank Shop 5 star review on 14th April 2025

Graham Mills

The Tank Shop 5 star review on 17th March 2025

Gillian Hanan

The Tank Shop 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“Good competitive prices & delivered when advised with no delays”

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Posted 2 months ago

Thank you so much for your fantastic 5-star review, Alan! We’re thrilled to hear that you found our prices competitive and that your delivery was timely with no delays. Your satisfaction is our top priority! If you have any questions or need assistance in the future, feel free to reach out. We're always here to help! Best wishes, The Tank Shop Team

Posted 2 months ago

“Tank was delivered on day all fittings were with it driver very helpful Julie very efficient and helpful Thanks again Roger”

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Posted 2 months ago

Thank you so much for your wonderful 5-star review, Roger! We’re thrilled to hear that your tank was delivered on time and that all the fittings were included. It’s fantastic to know our driver and Julie were able to assist you efficiently. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re always here to help! Best wishes, The Tank Shop Team

Posted 2 months ago

“Highly recommend. Exceptional choice of products and services. Attention to detail in that they wrote to check we’d ordered the correct fittings for connecting our water butts. Delivery was fantastic too.”

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Posted 2 months ago

Thank you so much for your wonderful 5-star review, Nia! We’re delighted to hear that you found our selection of products and services exceptional. It’s great to know that our attention to detail made a positive impact on your experience! We’re also glad to hear that the delivery met your expectations. If you ever need anything else or have questions in the future, don’t hesitate to reach out. We’re always here to help! Best wishes, The Tank Shop Team

Posted 2 months ago

“Very good service prompt delivery first class”

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Posted 2 months ago

Thank you so much for the fantastic 5-star review, Chrisyann! We're thrilled to hear that you experienced very good service and prompt delivery. Your satisfaction means everything to us! If you need any assistance in the future, please don't hesitate to reach out. We're always here to help! Best wishes, The Tank Shop Team

Posted 2 months ago

“We had to par addtitonal delviery charge to get the tank which is fine but then received a stream of calls from the delviery driver who when getting close to his destination wanted directions to the yard, despite having the full postcode and site address. My frustration is that if you are charging a premiuim for delivery than the driver should be competent to navigate or use google maps than being unable or unwilling to find it themselves.”

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Posted 2 months ago

Hi John, thank you for your 3-star review and for sharing your thoughts with us. We appreciate your feedback regarding the additional delivery charge and the driver’s navigation issues. We strive to provide a premium delivery service, and we’re sorry to hear that the driver’s request for directions was frustrating for you. Your comments are valuable. We appreciate your understanding and patience, and if there's anything we can do to improve your experience further, please let us know. Best wishes, The Tank Shop Team

Posted 2 months ago

“Great Service”

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Posted 2 months ago

Thank you so much for your amazing 5-star review! We're delighted to hear that you experienced great service. Your satisfaction is our top priority, and it’s fantastic to know we met your expectations. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We're always here to help! Best wishes, The Tank Shop Team

Posted 2 months ago

“EASY TO DEAL WITH , GOODS AS DESCRIBED , DELIVERED ON TIME 10/10”

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Posted 2 months ago

Thank you for the stellar 5-star review, Rod! We’re thrilled to hear that you found it easy to deal with us and that your items arrived as described and on time. Your satisfaction is our top priority! If you ever need anything else or have questions in the future, don’t hesitate to reach out. We’re always here to help! Best wishes, The Tank Shop Team

Posted 2 months ago

“Very helpful to deal with, would recommend.”

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Posted 2 months ago

Thank you for the wonderful 5-star review! We appreciate your kind words and are thrilled to know that you found us helpful. Your recommendation means a lot to us! If you ever need assistance in the future, feel free to reach out. We're always here to help! Best wishes, The Tank Shop Team

Posted 2 months ago

“Great customer service and knowledge of products and legislation.”

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Posted 3 months ago

Thank you for the fantastic 5-star review, Lesley! We truly appreciate your recognition of our customer service and product knowledge. It’s important to us to stay informed about products and legislation so we can better assist our customers. If you have any more questions or need assistance in the future, please feel free to reach out. We’re always here to help! Best wishes, The Tank Shop Team

Posted 3 months ago

“Did exactly what was promised, slight scratch on tank, fault of delivery carrier, sorted with the paint supplied.”

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Posted 3 months ago

Thank you for the great 5-star review! We’re glad to hear that everything went as promised and appreciate your understanding regarding the delivery issue. It's great to know that the paint provided was a helpful solution for you. If you need anything else or have questions in the future, please feel free to reach out. We’re always here to ensure your experience is a positive one! Best wishes, The Tank Shop Team

Posted 3 months ago

“Excellent on phone and advice and excellent on delivery. No complaints at all. Having just got a new bundled tank I hope not to be in touch for a long time! Alan Walker Carradale Argyll”

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Posted 3 months ago

Thank you for the excellent 5-star review, Alan! We’re so glad to hear that you found our phone advice and delivery service to be top-notch. Your satisfaction is what drives us, and we appreciate your kind words! If you have any questions or need assistance in the future, don’t hesitate to get in touch—we're always here for you. Wishing you all the best with your new tank! Best wishes, The Tank Shop Team

Posted 3 months ago

“Good helpful service, prompt delivery of a quality product”

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Posted 3 months ago

Thank you for the wonderful 5-star review, Rob! We're thrilled to hear that you experienced helpful service and prompt delivery of a quality product. Your satisfaction is our top priority, and your kind words truly inspire us! If you need any assistance or have any questions in the future, please don't hesitate to reach out. We're always here to help and greatly appreciate your support! Best wishes, The Tank Shop Team

Posted 3 months ago

“Very smooth process thanks to the professionalism of the staff also fantastic quality & price. Thank you 😊”

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Posted 3 months ago

Thank you for the fantastic 5-star review, Brian! We're delighted to hear you had a smooth process with our professional staff and that you found our quality and pricing to be fantastic. Your kind words truly motivate us! If you need any further assistance or have questions, please don't hesitate to reach out. We're always here to help and appreciate your support! Best wishes, The Tank Shop Team

Posted 3 months ago

“Excellent service, received the item almost immediately and great value too. Would recommend to others.”

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Posted 3 months ago

Thank you for the fantastic 5-star review! We’re thrilled to hear that you received your item almost immediately and found great value in your purchase. Your recommendation means a lot to us! If you have any questions or need further assistance, please feel free to reach out. We’re always here to help and appreciate your support! Best wishes, The Tank Shop Team

Posted 3 months ago

“Arrived as directed,brought delivery forward as my tank was leaking. Fitted and appears to function correctly”

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Posted 3 months ago

Thank you for the amazing 5-star review, Karl! We’re glad to hear that your delivery was brought forward and that the installation went smoothly. Ensuring our customers have a seamless experience is very important to us! If you have any questions or need further assistance, don’t hesitate to reach out. We’re here to help and appreciate your support! Best wishes, The Tank Shop Team

Posted 3 months ago

“Delivery driver very polite. Arrived on date stated. Excellent service”

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Posted 3 months ago

Thank you for the wonderful 5-star review, Jack! We're so pleased to hear that our delivery driver made a positive impression and that your order arrived on the promised date. Excellent service is what we strive for! If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help and look forward to serving you again! Best wishes, The Tank Shop Team

Posted 3 months ago

“Delivered on schedule, helpful delivery service.”

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Posted 3 months ago

Thank you for the excellent 5-star review, John! We're happy to hear that your delivery was on schedule and that our team was able to assist you during the process. Your satisfaction is our top priority! If you need anything else or have any questions, don't hesitate to reach out. We're here to help and look forward to serving you again! Best wishes, The Tank Shop Team

Posted 3 months ago

“Good quality tank, delivered on time would recommend them”

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Posted 3 months ago

Thank you for the fantastic 5-star review, Barry! We're thrilled to hear that you found our tank to be of good quality and that it arrived on time. Your recommendation means a lot to us! If you ever need assistance or have any questions, please feel free to reach out. We look forward to serving you again! Best wishes, The Tank Shop Team

Posted 3 months ago

“Great bit of kit turned up early”

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Posted 4 months ago

Thank you for the fantastic 5-star review, Alan! We’re delighted to hear that your order arrived early and that you're satisfied with your purchase. If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again! Best wishes, The Tank Shop Team

Posted 4 months ago

“Great service and product - The communication was excellent and the only let down was the shipping company not telling us our delivery slot time (We asked for an hour warning before it was delivered) The staff at Tank Shop did try to help us with this and was no fault of theirs - I would definately use them again”

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Posted 4 months ago

Thank you for the wonderful 5-star review, Nic! We're so glad to hear that you appreciated our service and product quality. We understand that communication with the shipping company can sometimes be a challenge, and we're thankful for your understanding regarding that issue. Your feedback is valuable to us, and we’re here to assist with anything you need in the future. We look forward to serving you again! Best wishes, The Tank Shop Team

Posted 4 months ago

The Tank Shop is rated 4.8 based on 544 reviews