Login
Start Free Trial Are you a business? Click Here

The Tank Shop Reviews

4.8 Rating 577 Reviews
96 %
of reviewers recommend The Tank Shop
4.8
Based on 577 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Tank Shop Reviews
The tank shop communicated fully through the ordering and dispatch process. We had some difficulties with the logistics of getting the tank to our property over a wall and the type of tank we needed could not be HIAB lifted - but the Tank Shop team were very helpful at ensuring we were kept in the loop of deciding our tail-lift delivery day and requesting a slot to help us make sure we had sufficient help at hand on our end. The tank was delivered on time with clear communication from the Pallex driver and arrived with all the attachements provided in the spec. We havent hooked it up yet, so its more of a pretty green garden ornament at the moment - but I'm sure it will do a wonderful job keeping our house warm through the winter!
Helpful Report
Posted 1 year ago
Many thanks for your prompt delivery and helpful service.
Helpful Report
Posted 1 year ago
Good quality tank, arrived promptly.
Helpful Report
Posted 1 year ago
Thank you so much for giving The Tank Shop a fantastic 5-star rating! Your kind words mean a lot to us and it's truly wonderful to hear that you had a positive experience with our product and service. We are thrilled to know that you found our tank to be of good quality and that it arrived promptly. We take pride in providing top-notch products that do not compromise on quality, and we understand the importance of timely delivery. Once again, we sincerely appreciate your excellent rating and taking the time to share your feedback with us. We truly value your support and look forward to serving you again in the future. Best regards, Julie Forsyth
Posted 1 year ago
Exelent service and gr8 quality
Helpful Report
Posted 1 year ago
Dear Stuart, Thank you so much for your exceptional 5-star rating of The Tank Shop! We truly appreciate your feedback and are delighted to hear that you had a wonderful experience with us. Our team is dedicated to providing excellent service and delivering top-notch quality products. We hope to serve you again soon! Best regards, The Tank Shop Team
Posted 1 year ago
Very quick delivery, top quality tank and fittings Highly recommended and would definitely use again
Helpful Report
Posted 1 year ago
Dear Alan,Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you had a great experience with The Tank Shop. We appreciate your kind words about our very quick delivery, top quality tank, and fittings. Your positive feedback means a lot to us. We are delighted that you highly recommend us and would definitely use our services again. Please feel free to reach out to us if you have any further questions or need assistance in the future. We are always here to help. Thank you once again for your wonderful review! Best regards, The Tank Shop Team
Posted 1 year ago
Hi Julie, I don’t mind righting a review which is something I seldom do, but on this occasion I would like to say that the service has been excellent especially the dealings I’ve had with you. I have ran my own business for 38 years and I hope that our service can match up to the service I’ve had from the tank shop. Yours Tim Davis.
Helpful Report
Posted 1 year ago
Dear Tim, Thank you so much for taking the time to write such a fantastic review of The Tank Shop! We truly appreciate your kind words and the 5-star rating. We are delighted to hear that you found our service excellent, particularly your interactions with Julie. We strive to provide exceptional customer service, and it's great to know that we have met your expectations. As someone who has run their own business for for a long time, your positive feedback means a lot to us. We will continue to work hard to ensure that our service matches up to the high standard you have experienced with The Tank Shop. Thank you again for your support and for choosing us for your tank needs. We look forward to serving you in the future! Yours sincerely, The Tank Shop Team
Posted 1 year ago
Excellent place to order your tank requirements. Julie is extremely customer focused. I do not mind recommending this company to anyone who wants to by water storage tanks or accessories.
Helpful Report
Posted 1 year ago
Dear Neil, Thank you so much for taking the time to rate The Tank Shop with 5 stars! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with us. It's fantastic to know that you find our shop an excellent place to order your tank requirements. Our team, especially Julie, is dedicated to delivering exceptional customer service, and we're glad it reflected on your experience. Your recommendation means the world to us, and we're delighted to be your go-to company for water storage tanks and accessories. Once again, thank you for your support and for choosing The Tank Shop. We look forward to serving you again in the future! Best regards, The Tank Shop Team
Posted 1 year ago
Great product and even better service from Julie. Thank you very much
Helpful Report
Posted 1 year ago
Dear Martyn,Thank you so much for your fantastic 5-star rating of The Tank Shop! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We are glad to have Julie as a part of our team, and it's delightful to know that she provided you with great product and even better service. We will be sure to pass along your kind words to her. Once again, thank you very much for your feedback and for choosing The Tank Shop. We look forward to serving you again in the future. Best regards, The Tank Shop Team
Posted 1 year ago
Tank delivered on the day they said, at the same price as all other distributors. Opportunity to give delivery requirements when ordering might be helpful though.
Helpful Report
Posted 1 year ago
Dear Martin, Thank you so much for your wonderful 5-star rating of The Tank Shop! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. We are delighted to know that the tank was delivered to you on the expected day and at a competitive price. Your satisfaction is our top priority, and we are grateful for your trust in our services. We also appreciate your feedback regarding the opportunity to provide delivery requirements when placing an order. There is a section during the ordering process to add order notes, but as you didn't see this we will look at this to make it more prominent. Once again, thank you for choosing The Tank Shop and for sharing your thoughts. If you have any further suggestions or queries, please feel free to reach out to us. We look forward to serving you again in the future. Best regards, Julie
Posted 1 year ago
Good product, delivery and communication.
Helpful Report
Posted 1 year ago
Many thanks for your excellent 5 star review of The Tank Shop Ltd.
Posted 1 year ago
Quality product delivered on time.
Helpful Report
Posted 1 year ago
Thank you, Tony, for taking the time to rate The Tank Shop with 4 stars! We truly appreciate your feedback. We are thrilled to hear that the product we delivered met your expectations in terms of quality and arrived promptly. At The Tank Shop, we strive to provide top-notch products and excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing The Tank Shop!
Posted 1 year ago
Really high quaity steel heating oil tank and good value for money. Very responsive to on-line queries and good at keeping me up to date with delivery.
Helpful Report
Posted 1 year ago
Dear Christopher, Thank you so much for taking the time to rate The Tank Shop with 5 stars! We truly appreciate your support and feedback. We are thrilled to hear that you found our steel heating oil tank to be of really high quality, and that it provided good value for your money. It's also great to know that our team was quick in responding to your online queries and kept you well-informed about the delivery status. Your satisfaction is our top priority, and we strive to provide excellent customer service at all times. If you have any further questions or require assistance in the future, please don't hesitate to reach out. Thank you once again for choosing The Tank Shop. We look forward to serving you again in the future! Best regards, Julie
Posted 1 year ago
Excellent friendly service. Fast delivery. Highly recommend.
Helpful Report
Posted 1 year ago
Dear Jason,Thank you so much for awarding The Tank Shop with a fantastic 5-star rating! We sincerely appreciate your kind words and recommendation. It was a pleasure serving you, and we're thrilled to hear that you found our service excellent and friendly. Delivering your order promptly is our utmost priority, and we're glad we could meet your expectations. If you need anything else or have any questions in the future, please don't hesitate to reach out. We're here to provide you with top-notch service always. Warmest regards, The Tank Shop Team
Posted 1 year ago
Excellent service , excellent product. 👏
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to rate The Tank Shop with 4 stars. We greatly appreciate your positive feedback and are thrilled to hear that you found our service excellent and our product top-notch. 👏 We strive to deliver exceptional service to all of our customers, and your satisfaction is our greatest reward. Should you have any further inquiries or require assistance in the future, please do not hesitate to reach out to us. Thank you again for choosing The Tank Shop! Best regards, The Tank Shop Team
Posted 1 year ago
Great company to deal with Wiill buy from them again
Helpful Report
Posted 1 year ago
Dear Ian,Thank you so much for taking the time to give The Tank Shop a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We are delighted that you found us to be a great company to deal with, and we are honored that you would choose to buy from us again. Your satisfaction is our top priority, and we look forward to serving you in the future. Once again, thank you for your kind words and for being such a valued customer. We truly appreciate your business. Best regards, The Tank Shop Team
Posted 1 year ago
Extremely helpful and knowledgeable, will definitely use again and recommend them to all
Helpful Report
Posted 1 year ago
Dear Neil, Thank you so much for your outstanding 5-star rating of The Tank Shop! We greatly appreciate your support and are thrilled to hear that you found our team to be extremely helpful and knowledgeable. It is our utmost priority to provide exceptional service, so your positive feedback truly means a lot to us. We would be delighted to assist you with any future needs and we'll do our best to exceed your expectations once again. Thank you for recommending us to others, your endorsement is truly valued. Warm regards, The Tank Shop Team
Posted 1 year ago
Very friendly and helpful staff - good knowledge base and quick responses
Helpful Report
Posted 1 year ago
Dear CJ, Thank you so much for giving The Tank Shop a stellar 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We pride ourselves on having a team of very friendly and helpful staff members who are dedicated to providing outstanding customer service. It's fantastic to know that you found our staff to be knowledgeable and quick to respond to your needs. We always strive to go above and beyond to assist our customers with any questions or concerns they may have. Once again, thank you for your kind words and for choosing The Tank Shop. We look forward to serving you again in the future! Best regards, Julie
Posted 1 year ago
Great service highly recommend. Julie went over and above even getting detailed photos of the inside of a tank for my specific requirements.
Helpful Report
Posted 1 year ago
Dear Tommy, Thank you so much for providing us with a wonderful 5-star rating! We truly appreciate your support and feedback. It's customers like you that make our job so rewarding. We are thrilled to hear that you had a great experience with us at The Tank Shop. Your kind words about our service and Julie's dedication to meeting your specific requirements mean the world to us. We always strive to go above and beyond for our customers, and feedback like this motivates us to keep exceeding expectations. Once again, thank you for recommending us. It was a pleasure serving you, and we look forward to assisting you in the future should the need arise. Best regards, The Tank Shop Team
Posted 1 year ago
A well constructed tank at a reasonble price. I thought the tank stand was a bit on the expensive side, that's why I made my own. A bit more explanation of where PTFE or jointing compound should be used would have been handy, but I guess most people have the tank installed by an engineer.
Helpful Report
Posted 1 year ago
Dear Michael, Thank you for taking the time to leave us a 5-star rating for The Tank Shop! We truly appreciate your feedback and are thrilled to hear that you found our tank to be well constructed and reasonably priced. We also value your input regarding the tank stand, and we understand that some customers prefer to make their own to save on costs (although only if you have the correct skills and know how!). You are correct. Information is not provided for the usage of PTFE or jointing compound as these tanks should be installed by a competent person (in most cases an OFTEC Registered Technician). Once again, thank you for your kind words and support. We look forward to serving you again in the future! Best regards, The Tank Shop Team
Posted 1 year ago
Hi I just want to say what great service, very quick and efficient which means I get the the job done and paid quickly.
Helpful Report
Posted 1 year ago
Hi Mick, Thank you so much for your 5-star rating of The Tank Shop! We truly appreciate your feedback and are glad to hear that you had a great experience with us. We take pride in providing excellent service, ensuring quick and efficient transactions. Your kind words mean a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to supplying you again! Best regards, Julie
Posted 1 year ago
The Tank Shop is rated 4.8 based on 577 reviews