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The Tank Shop Reviews

4.8 Rating 702 Reviews
95 %
of reviewers recommend The Tank Shop
4.8
Based on 702 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read The Tank Shop Reviews
“Product was competitively priced and responded quickly when informed that the tank had not been delivered on the expected date. Very satisfied with the service.”
Helpful Report
Posted 1 year ago
Thank you for your wonderful 5-star review, Michael! We're so glad to hear that you were satisfied with our competitive pricing and our quick response regarding your delivery. Your feedback truly motivates us to continue providing excellent service. If you have any further questions or need assistance, please feel free to reach out. Warm regards, Team The Tank Shop
Posted 1 year ago
“Good company to deal with. Tank delivered as expected and driver very accommodating and helpful. Any queries answered promptly. I would recommend using their service”
Helpful Report
Posted 1 year ago
Thank you so much for your wonderful 5-star review, John! We're delighted to hear that you found our service to be accommodating and helpful, and that your tank was delivered as expected. Your recommendation truly means a lot to us! If you have any further queries or need assistance in the future, please don't hesitate to reach out. Warm regards, Team The Tank Shop
Posted 1 year ago
“took a long time to come”
Helpful Report
Posted 1 year ago
Thank you for taking the time to share your experience with us. We sincerely apologize for the delay in the delivery of your order. We understand how frustrating it can be to wait longer than expected, and we're sorry for any inconvenience this has caused you. The reason for the delay was no stock at the manufacturer and we did keep you updated of this situation along the way, and at any time you could have cancelled the order for a full refund. We do value your feedback. Thank you for your understanding. Warm regards, Team The Tank Shop
Posted 1 year ago
“The tank was of excellent quality and good value for the money. The sad thing that spoilt things was the delivery driver. He was most unhelpful. The gentleman i spoke to at the tank shop was a real pleasure to speak to and was very very helpful. Top marks for the tank shop. Zero for the delivery driver.”
Helpful Report
Posted 1 year ago
Thank you for your detailed 5-star review, Ron! We're delighted to hear that you found the tank to be of excellent quality and good value. We're truly sorry to hear about your experience with the delivery driver; your feedback is invaluable to us, and we will address this with our team. It’s great to know that you found our staff helpful over the phone—it was Matthew that assisted you and I have passed on your comments! If you need any further assistance, please don’t hesitate to reach out. Best wishes, Team The Tank Shop
Posted 1 year ago
“Seemless effecent service, arrived on time, very helpfull driver, no complants. would recomend”
Helpful Report
Posted 1 year ago
Thank you so much for your fantastic 5-star review, John! We're thrilled to hear that you experienced seamless and efficient service, and that our driver was helpful in making your delivery go smoothly. Your recommendation means a lot to us! If you ever need any further assistance or have questions in the future, please don't hesitate to reach out. Warm regards, Team The Tank Shop
Posted 1 year ago
“I was very disappointed to find the tank had been left in the front garden !!! I did telephone and ask for an afternoon (after 2.30) delivery, but arrived home to find it dumped in the front garden !!!! I rang and complained and am still waiting for a call back 🤬🤬🤬”
Helpful Report
Posted 1 year ago
Thank you for your feedback, Rosemary. Following our conversation we want to extend our apologies to you once again. As we discovered during our conversation, the phone calls you made were not to The Tank Shop, but the company that was arranging your delivery. However, this is still part of our "service" and we take responsibility for this. We have spoken with the company that let us down with the lack of communication for this order and it is being investigated. This is not the service they usually provide. If there's anything else we can assist you with or if you have further concerns, please don't hesitate to reach out. Warm regards, Team The Tank Shop
Posted 1 year ago
“delivered shed of schedule and excellent tank”
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Posted 1 year ago
Thank you very much for your fantastic 5-star review, Dennis! We're thrilled to hear that your tank was delivered ahead of schedule and that you found it excellent. Your satisfaction means the world to us, and we appreciate your positive feedback! If you have any questions or need further assistance, please don't hesitate to reach out. Warm regards, Team The Tank Shop
Posted 1 year ago
“Great service, quick easy delivery”
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Posted 1 year ago
Thank you for your wonderful 5-star review, Jane! We’re thrilled to hear that you had a great experience with our service and that your delivery was quick and easy. Your satisfaction is very important to us, and we appreciate your feedback! If you ever need assistance or have any questions, please don't hesitate to reach out. Warm regards, Team The Tank Shop
Posted 1 year ago
“The shop staff answered my questions before I decided which tank to buy and even gave me a discount when the price was corrected up mid conversation... Tank arrived as arranged (bent over backwards to fit in with me), courier very friendly and helpful. Tank looks very solid, not installed yet, as new plinth not quite finished, needs a few paint touch ups with paint supplied as expected.”
Helpful Report
Posted 1 year ago
Thank you so much for your fantastic 5-star review, Marcus! We're delighted to hear that our staff could assist you and provide a discount during your decision-making process. It's great to know that the tank arrived on schedule, and that our courier was helpful. We truly appreciate your feedback. If you have any questions or need assistance in the future, please feel free to reach out. Warm regards, Team The Tank Shop
Posted 1 year ago
“Absolutely fabulous service in every way possible , helpful, polite service is outstanding well done team”
Helpful Report
Posted 1 year ago
Thank you so much for your absolutely fabulous 5-star review! We're delighted to hear that our team's helpful and polite service made such a positive impression on you. If you ever need anything or have any questions, please don't hesitate to reach out. Warm regards, Team The Tank Shop
Posted 1 year ago
“Outstanding service and price. Kind regards Phil Chester”
Helpful Report
Posted 1 year ago
Thank you so much for your outstanding 5-star review, Phil! We’re thrilled to hear that you were pleased with our service and pricing. Your support means the world to us, and we’re always here to help with your needs. If you have any questions or need assistance in the future, please don’t hesitate to get in touch. Warm regards, Team The Tank Shop
Posted 1 year ago
“Good service, quick to resolve an issue with lead time/availability. Recommended”
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Posted 1 year ago
Thank you so much for your fantastic 5-star review, Steve! We're thrilled to hear that you received good service and that we could resolve the issue quickly for you. Your recommendation is truly appreciated, and we always aim to deliver our best! If you ever need assistance or have any questions in the future, don’t hesitate to reach out. Warm regards, Team The Tank Shop
Posted 1 year ago
“The tank arrived one day late which actually suited me as the base had to be made bigger the delivery driver reversed into my property and the tank was offloaded by forklift all done in a few min great .I will have no problem using this company again.thank you”
Helpful Report
Posted 1 year ago
Thank you so much for your fantastic 5-star review, Robert! We're glad to hear that the timing of the delivery worked out perfectly for you and that our driver handled everything smoothly. Your positive feedback means a lot to us, and we're thrilled you're considering using our services again! If you have any questions or need assistance in the future, please don't hesitate to reach out. Warm regards, Team The Tank Shop
Posted 1 year ago
“Prompt service and good communication”
Helpful Report
Posted 1 year ago
Thank you so much for your wonderful 5-star review! We're delighted to hear that you experienced prompt service and good communication. Your satisfaction is our top priority, and your feedback is greatly appreciated! If you need any further assistance or have questions in the future, please feel free to reach out. Warm regards, Team The Tank Shop
Posted 1 year ago
“The Tank is just the what needed and is sited! Also The Driver was 5 Stars on Delivery, Thank you for an Excellent Product, I Would Fully Recommend both Product and Delivery, Ron”
Helpful Report
Posted 1 year ago
Thank you so much for your wonderful 5-star review, Ron! We’re thrilled to hear that The Tank is just what you needed and that our delivery driver provided you with excellent service. Your recommendation means a lot to us! If you need any further assistance or have questions in the future, please don’t hesitate to get in touch. Warm regards, Team The Tank Shop
Posted 1 year ago
“We bought a new oil tank from the Tank Shop. It was a very good price and it was delivered exactly when we were told it would be by a very skilled and pleasant driver. It's exactly as advertised and it's being installed today ready for filling later this week. We're very happy.”
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Posted 1 year ago
Thank you so much for your incredible 5-star review! We're thrilled to hear that you found our pricing great and that our delivery met your expectations. It’s fantastic to know that your tank is just as advertised and that you're already in the process of installation. We truly appreciate your kind words and support. Should you have any more questions or need assistance in the future, don’t hesitate to reach out! Warm regards, Team The Tank Shop
Posted 1 year ago
“Excellent delivery service, provided exactly what I ordered with everything I needed. Would use again and would highly recommend as well.”
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Posted 1 year ago
Thank you so much for your fantastic 5-star review, Clive! We’re overjoyed to hear that you received exactly what you ordered and that our delivery service met your expectations. Your recommendation means the world to us! Should you need anything more in the future, please don’t hesitate to get in touch. Warm regards, Team The Tank Shop
Posted 1 year ago
“Very helpful and efficient service. Good advice given.”
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Posted 1 year ago
Thank you so much for your fantastic 5-star review, Andrew! We’re delighted to hear that you found our service helpful and efficient, and we’re glad you received good advice. Your satisfaction is our top priority, and your kind words motivate us to keep delivering the best service possible. If there's anything more we can assist you with in the future, please don’t hesitate to reach out. Warm regards, Team The Tank Shop
Posted 1 year ago
“Ordering & payment was very easy. I had an email the following day, suggesting delivery dates & the tank arrived as scheduled on the day we arranged, with a call from the driver an hour before. The tank seems really strong & it was a very competitive price. Very pleased with the company.”
Helpful Report
Posted 1 year ago
Thank you so much for your glowing 5-star review, Elaine! We're thrilled to hear that you found the ordering and payment process easy, and that your tank arrived right on schedule with a helpful call from the driver. It’s wonderful to know you’re pleased with both the quality and price of our product! Your kind feedback truly brightens our day. If you need anything in the future, please feel free to reach out! Warm regards, Team The Tank Shop
Posted 1 year ago
“Excellent company, helpful on phone,fast delivery. Good, friendly courier.”
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Posted 1 year ago
Thank you so much for your wonderful 5-star review, Janice! We're delighted to hear that you found our team helpful over the phone and appreciated the fast delivery. It's great to know that our courier provided friendly service as well! Your feedback means a lot to us, and we're here to help whenever you need assistance in the future. Warm regards, Team The Tank Shop
Posted 1 year ago
The Tank Shop is rated 4.8 based on 702 reviews