The Tech Geeks Reviews

Name: The Tech Geeks
Address: PO Box 451, North Lakes, Queensland
Rating: 4.90

4.9 Rating 1,423 Reviews

98 %

of reviewers recommend The Tech Geeks

4.9

Based on 1,423 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Tech Geeks 5 star review on 6th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Highly recommend The Tech Geeks. We recently purchased a Sophos XGS 118 with the 5G module and rack mount kit via their website. The online ordering process was smooth and straightforward. Their pricing was very competitive, and the delivery was exceptionally quick. A seamless and efficient experience from start to finish. We'll certainly be considering them for future purchases.”

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Posted 6 months ago

“Amazing customer service. Loved the tracking. No isseus at all.”

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Posted 6 months ago

“The Tech Geeks are unbelievable to work with, they sorted out our property internet woes, supplied the best gear available on the market with excellent customer service and support. I would highly reccomend the Geeks for any IT services or concerns one may have. They are now my go to for all things IT!”

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Posted 7 months ago

“Tech Geeks was the only store in Australia to have the UniFi 8 port 2.5gb switch we needed to upgrade our home network. Great to purchase from an Australian stockist and shipping was quick. Will come back to purchase more equipment as we need it.”

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Posted 7 months ago

“Very helpful support, provided good discounts via the quote service and shipped items quickly. Very good experience with The Tech Geeks.”

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Posted 7 months ago

“Reliable and good service”

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Posted 7 months ago

“Very responsive sales team, with prompt delivery.”

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Posted 7 months ago

“Awesome. With all the my orders now, they have kept me update on them.”

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Posted 7 months ago

“Excellent service would highly recommend”

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Posted 7 months ago

“Good service... hope service agents call customers once products are on premises to avoid searching..”

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Posted 7 months ago

“I brought a new Cloud Gateway Fibre and Switch. Good advice, prompt dispatch - what more can you ask for?”

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Posted 7 months ago

“Very happy to buy my Ubiquiti gear from Tech Geeks. Fast, friendly service and competitive prices.”

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Posted 7 months ago

“Delays in hadnling package Delays in Shiiping as your courrier does not support PO Boxes, yet you never mentioned that. could do MUCH better :(”

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Posted 7 months ago

Thank you for your frank review. Your order was placed through eBay, where we have limited shipping options and cannot control the delivery times they display. The shipping service that eBay selected for us did not deliver to a PO Box. As soon as you brought this to our attention, we paid for the shipment to your street address, and the package was delivered shortly afterward. I apologise for not meeting your expectations. We understand that our service quality relies on the courier services we use, and we are currently reviewing our options. Thank you again for your purchase.

Posted 7 months ago

“They where super helpful in supplying what J needed the same day”

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Posted 7 months ago

“Since using Tech Geeks I ahve found them to be professional and committed. I would always refer to them when looking for Ubiquiti gear.”

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Posted 7 months ago

“Excellent helpdesk when enquiring about availability, and shipping was faster than expected. 10/10.”

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Posted 7 months ago

“Ordered online, received the goods quicker than expected. Lots of online support if needed. Overall experience 10/10.”

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Posted 7 months ago

“Great service items delivered arrived quickly”

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Posted 7 months ago

“I had a great experience with The Tech Geeks. Their prices were very good compared to other stores I checked, and the shipping was fast and reliable. The team was also very helpful, answering all my questions promptly and professionally. Highly recommended!”

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Posted 7 months ago

“Fast delivery, Happy with service.”

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Posted 7 months ago

The Tech Geeks is rated 4.9 based on 1,423 reviews