The Tech Geeks Reviews

Name: The Tech Geeks
Address: PO Box 451, North Lakes, Queensland
Rating: 4.90

4.9 Rating 1,268 Reviews

98 %

of reviewers recommend The Tech Geeks

4.9

Based on 1,268 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Tech Geeks 5 star review on 11th May 2025

Anonymous

Anonymous // 01/01/2019

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“My experience up to receiving our product was excellent. On in packaging our product we found that the cable suppled was not compatible with the waterproof connection that was on the booster. This then required phone calls to find out what to do to fix this issue. As well as the delay of installation. Another aspect that I find somewhat amusing is the reason that we have purchased these products is to get better phone and internet access but we were advised to download videos on how to do things but our present technology cannot do it. This might be trivial to some but it’s the real problem for us. Thank you”

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Posted 3 months ago

Thank you for your honest review. As you can imagine, a custom installation involves many different components to ensure everything functions properly. We provided a step-by-step PDF guide for your installation, along with links to helpful tips. Some aspects are best demonstrated in a video, which covers the waterproof cap and how to connect the cables. We will continue to explore alternative ways to convey this information, especially for individuals with limited connectivity.

Posted 3 months ago

“The customer service is exceptional, making the entire process incredibly smooth.”

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Posted 3 months ago

“Easy purchasing process, quick delivery, convenient tracking. My only complaint is the requirement of a third-party application "Shop" to track the order - but the app proved pretty neat and handy once I'd installed and created an account.”

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Posted 3 months ago

“Great to deal with and top quality products.”

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Posted 3 months ago

“Great product, prompt postage. Cheers”

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Posted 3 months ago

“The items were accurately described and met all my expectations. Additionally, the delivery was impressively prompt, arriving earlier than anticipated. I have no complaints whatsoever. Thank you for the excellent service!”

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Posted 3 months ago

“UniFi AI Port is not compatible with my third-party Luma 820 Turret 4K. Product ends up being useless to me unless I replace them with non-AI UniFi cameras”

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Posted 3 months ago

Thanks so much for your honest review. Is your Luma ONVIF compatible as I believe that is the main requirement for the AI-Port to work. If the Luma is ONVIF compatible and it still does not work, please do reach out to our team and I am sure we can arrange a return of some sort of the device.

Posted 3 months ago

“The best communication ive ever seen. I will shop again.”

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Posted 3 months ago

“Great experience. Fast order and delivery and received a personal email from a human to note the order is being processed.”

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Posted 3 months ago

“Great price. Accommodating customer service.”

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Posted 3 months ago

“I have purchased a number of camera's and I have been very happy with the fast delivery and communication.”

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Posted 3 months ago

“We've been sourcing our network security subscription from Tech Geeks since 2022, and our experience has been nothing short of excellent. Their team consistently helps us select the most suitable options tailored to our needs. What truly sets them apart is their technical support team. They are responsive, knowledgeable, and always quick to provide solutions whenever we need assistance. I highly recommend Tech Geeks to anyone seeking reliable products and exceptional support.”

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Posted 3 months ago

“great service, great advice, quick turn around, quick delivery.”

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Posted 3 months ago

“great service by the team, quick turn around on the order and shipping”

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Posted 3 months ago

“great service by the team at the TTG, the order was actioned quickly and sent in good time. Everthing was there when it arrived and it all worked when set up”

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Posted 3 months ago

“I ordered the RG-EW3200GX Pro Ruijie Reyee WiFi6 Mesh Router. I was concerned the delivery company weren’t going to deliver my parcel on time due to delays. Gio from Tech Geeks was awesome with his assistance and even offered to express another router to get it to me urgently. Luckily the next morning it arrived but the customer service given by these guys was amazing. Will definitely use these guys again. The router is also insane and works incredibly well with Starlink. Thanks guys.”

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Posted 3 months ago

“Awesome service and great staff.”

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Posted 3 months ago

“Speedy, helpful, knowledgable, affordable. The Tech Geeks are my #1 goto for networking products for clients. Most shipments are delivered the next day...crazy good.”

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Posted 3 months ago

“Outstanding delivery time and customer service.”

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Posted 3 months ago

“Absolute legends. Good prices, fast service. The first true plug and play experience I've had in years.”

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Posted 3 months ago

The Tech Geeks is rated 4.9 based on 1,268 reviews