The Trade Centre Wales Reviews

4.5 Rating 679 Reviews
87 %
of reviewers recommend The Trade Centre Wales
4.5
Based on 679 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read The Trade Centre Wales Reviews
Visit Website

Phone:

01792814300

Email:

marketing@thetradecentrewales.co.uk

Location:

Euro Centre, Neath Abbey Business Park,
Neath Abbey
SA10 7DR

Write Your review

Tell us how The Trade Centre Wales made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Must say the two sales reps where absolutely brilliant. No pressure off them, showed us a great range of cars for the budget we had and everything explained fully. Thankyou TCW. Really have changed my opinion of this company.
Helpful Report
(Neath) - Posted 2 years ago
Friendly, approachable and bunch of comedy characters that made me laugh
Helpful Report
(Neath) - Posted 2 years ago
Where to start - caught lying about service TWICE, car been in the garage more time than on my drive & still in with them ! no wonder there is a fb group about them . Liars and scammers DO NOT TOUCH this company .
Helpful Report
Posted 2 years ago
Was sold a car that needed its cambelt changed, was ripped off on the finance agreement and then had to fork out £500 to get the belt replaced, absolute cowboys avoid!
Helpful Report
(Neath) - Posted 2 years ago
Fairly good service,we bought a car for £15,000 & we are extremely pleased with it but an extremely poor standard of valeting/cleaning considering the amount of money we have spent.
Helpful Report
(Neath) - Posted 2 years ago
I purchased a car at the Neath Branch today. All of the staff I dealt with were brilliant. It made a change going to a car showroom and not being harassed by pushy salespeople
Helpful Report
(Neath) - Posted 2 years ago
Mathew who helped us purchase a car today in neath .was not pushy. At all . A very pleasant young man indeed and helpful. Thank you Mathew. Again good price good deal .
Helpful Report
(Neath) - Posted 2 years ago
Lovely guys very helpfull not pushy knew what we were looking for and we came out with exactly that lovely to deal with very helpfull 😊
Helpful Report
(Neath) - Posted 2 years ago
The service whilst choosing a car and with all the paperwork afterwards I couldn’t fault the guys were great, The only problem I had was waiting to collect my car as it was getting “cleaned” then getting in it and getting home to see that it was filthy inside and hadn’t been cleaned properly that is the only problem I had with the trade centre wales.
Helpful Report
(Neath) - Posted 2 years ago
We were met by Matthew explained to me what to look for because we wanted petrol car ,then left us to look around on our own which he did making it less stressful when we choose two cars he got keys for us and explained about each car very plesant person ,in all being has we never visited the showroom before would definitely recommend it !
Helpful Report
(Neath) - Posted 2 years ago
Had a great experience from start to finish....really quick and helpful and was able to drive our car home within a few hours . Thankyou TCW
Helpful Report
(Neath) - Posted 2 years ago
Best service really helpful and helped me get the car I really wanted Thankyou guys you went above and beyond
Helpful Report
(Neath) - Posted 2 years ago
Bought a vehicle on 21/10/21 to get 20 miles down the road to have to pull over as my car was smoking! Phoned the branch to tell them for them to tell me to phone rac and if the can’t fix at roadside the have it towed to the branch! On inspection from RAC Over filled with oil, engine management light came on, substance spilled all over engine a fuel leak. Spent hours waiting for it to be towed and I had to find a lift home over 30 miles. Nobody has contacted me absolutely shocking. I see why they are so keen to push rac cover on you now. Would not recommend.
Helpful Report
(Neath) - Posted 2 years ago
Very helpful and welcoming staff, the lady who showed me around the cars was very cheerful. Asked me what I was looking for in a car and found the perfect one for me. Had a car on finance, I was there less than 2 hours before driving away in my new car.
Helpful Report
(Neath) - Posted 2 years ago
Great customer service from start to Finnish great friendly team thank you
Helpful Report
(Neath) - Posted 2 years ago
Told some missleading things before I got there staff tried to sell me a car I really didn't want the car I wanted to see was not even ready although the website said I could drive it away in a hour not possible. Car wasnt even on site probably using as a staff runabout so no no a good experience
Helpful Report
(Neath) - Posted 2 years ago
Staff very helpful and found exactly what I wanted
Helpful Report
(Neath) - Posted 2 years ago
Friendly staff, very efficient and plenty of people to help. Great with information and the purchase was quick and easy. The upselling of extra insurance which is super expensive was a bit much though
Helpful Report
(Neath) - Posted 2 years ago
Neath trade centre Wales were absolutely amazing!!!! Listened to the type of car I wanted and found me the perfect one! Thank you so much :)
Helpful Report
(Neath) - Posted 2 years ago
I don’t usually write reviews, but I had an excellent experience at Trade Centre Wakes in Neath, so feel that I should share it. I got a good deal on a really nice car, and the customer service was excellent from all the staff I dealt with. I’ll definitely go there again and I’ve have no hesitation in recommending them to people.
Helpful Report
(Neath) - Posted 2 years ago
The Trade Centre Wales is rated 4.5 based on 679 reviews